Just went to get an oil change. Awesome all bays empty. Guy come out and ask me to come back in 1…read morehours as they are on break. Now I'm at Jiffy Lube and will not be back to Lube city.

Just had an oil change at this location and the service was absolutely fabulous . Full cudo's to…read morethe staff !! Especially to Michele for all her knowledge - she was amazing. !!

Avoid Crystal Auto Glass in Airdrie at All Costs!…read more I am beyond disappointed with the service I received from Crystal Auto Glass in Airdrie, AB. After a simple windshield replacement on my 2020 Ford F150, I've been left with a cascade of issues that have turned my reliable truck into a nightmare to drive and maintain. Due to their improper installation, water leaked into my vehicle, causing serious electrical failures, including the malfunction of my Bluetooth system and speakers. Ford has now confirmed that the Audio Control Module needs to be replaced, a costly repair that I'm being forced to cover. On top of this, the truck has developed a parasitic power draw that drains the battery completely if it sits idle for just 36-48 hours. Here's how this mess unfolded: April 22, 2023: Crystal Auto Glass replaced my windshield. Immediately after, I noticed wind noise at higher speeds, but I gave them the benefit of the doubt. April 27, 2023: Following a snow and rain spell, I discovered water pouring into my truck, soaking the interior and causing damage. The improperly sealed windshield was the clear culprit. At this point, my Bluetooth system and speakers stopped working, and a persistent electrical issue began draining my battery if the truck wasn't started within a couple of days. April 27, 2023: I returned to Crystal Auto Glass, and their manager, Kim Kuzyk, admitted fault and agreed to cover repair costs. They reinstalled the windshield that same day. However, things have only gone downhill from there: May 5, 2023: Despite my follow-ups, Kim Kuzyk stopped responding after initial promises to address the situation. May 16, 2023: I scheduled an inspection at Cam Clark Ford, expecting Crystal Auto Glass to cover the costs as they promised. May 25, 2023: Cam Clark Ford confirmed that my Audio Control Module needed replacement but claimed there was no visible corrosion, brushing off the water damage as coincidental. Now, I'm stuck with a $2,000 repair bill, and warranty coverage was denied. The replacement part took over a month to arrive, and despite promises for repairs on August 17, 2023, I have yet to receive any communication or resolution. Bottom Line: The improper windshield installation has made my truck unreliable and unsafe. Crystal Auto Glass and their manager, Kim Kuzyk, have left me with severe electrical issues that they refuse to take responsibility for, and I'm warning everyone to steer clear of this business. Their negligence has caused me financial stress and endless frustration, and I wouldn't wish this experience on anyone.

5 star rating for the Airdrie Location. Your level of customer service is greatly appreciated…read more Efficient, timely and very customer oriented. Kim, Michelle and all the staff went above and beyond for us! We appreciate your team and extend many thanks! Kristy & Cinch

These guys are awesome!!! I had a 4 litre milk jug…read morecompletely empty in my brand new SUV. This happened late afternoon. I called every car detailing place in Calgary and Airdrie. No one would take me because they were closing and the next day I was flying out on a business trip at 7 am so I could not bring it in then. I asked every place if I could just drop it off that evening and leave it for the next day, not one place could accommodate that request, accept for Jet Wash Auto Spa. Soon as I phoned they understood the severity of milk in a vehicle and wanted to help. They did an amazing job. I can't thank them enough for taking me in so fast and doing everything possible to save my vehicle. Plus I would love to know their trick of getting the vehicle so shiny, best hand wash job I have ever received!

Excellent service, super friendly and they care about you! I am extremely satisfied with the…read moredetailing of my car and I will definitely be back. If you live in Airdrie you absolutely HAVE to give them a try and I'm sure that they will become your #1 choice for car detailing. Highly recommended!!!

I inquired about the tire sale they had advertised outside their shop (photo available). I waited…read morefor a long time for my turn, so I had to miss my Friday congregational prayers, instead I prayed alone in the car, and I was interrupted repeatedly and my car door was opened without seeking permission multiple times during prayers. All the customer service representatives were quite rude with me. Finally someone who called himself "Jay", though briefly he called himself "Jaydico" (the spelling of which might not be accurate). When I asked him about the tire ad, brought his calculator and just punched in how much I would have to pay for a tire or a set of 4 tires, not decribing the brand, tyre time, etc. He simply refused to tell me about the "Tire Sale" which was advertised outside Lube City. I was patient with him and repeated kept asking me about the details of the sale. Rather he kept saying that I need to pay $700+ for tire changes, the details of which he did not describe, while not answering my question. He said the "Tire Sale" ad means that Lube City sells tires, nothing more. When I insisted, he asked me to come to the office to talk about it. I did not see this a reasonable, so I did not follow him. Finally, he askked me to talk to BDM Mr. Javid Hashimi. I asked Mr Hashmi about the ad, and said that they have some good deals at first, but then again started talking about what I would have to pay, rather than describing the advertised "Tire Sale". Then he asked me that give the phone to "Jay", and came back with the same script as "Jay". He started using foul abusive language and asked me to leave. I made notes about the incident and he came back to appease me, saying that he too is a Muslim, talking in a foreign langauge to break a deal. After leaveig, I took a photo of the ad. He quickly came to engage me, but I did not speak with him and left. I just want Lube City to improve customer service for their own good and do not wish any resolution.

GIVEN A CHOICE, I'D RATE A ZERO!! Harvest Hills outlet staff…read morewill lie to your face. I got verbal quotes before doing each item, totalling $100 before infamous environmental fees and tax. After the work was done I had to argue with them to honor their quotes, and they told me they never made the quotes and tried to charge me $217 before fees and taxes. They finally made it sound like they did me a favor and took it down to $175, STILL way more than quotes, but work was done and they had me. Who knew I'd need a written quote for a couple of air filter; (really, $70 for a $20 cabin filter?!?!). DONT GO HERE IF YOU'RE EXPECTONG HONESTY!!!