No kind words..I was promised my passport on 7/11, fight scheduled to leave 7/15, I did not receive…read moremy passport until 7/16. And this was a vacation package. Misleading! I wouldn't recommend them!

I wouldn't recommend going anywhere else for a passport. Sam is amazing. I was concerned I wouldn't…read morebe able to get my son passport because the other parent signed the birth certificate and is no where to be found. but Sam made it happen in less then a week .

I just used their visa services and it was so easy. When I was deciding which service to use one of…read moremy deciding factors is they answer their phones. I just got a 5 year visa that a different company told me I couldn't get. Jenny and the entire team made this stress free. I loved working with Texas Tower passport and visa services.

Came here for the first time. My son has a Japan trip coming up in August and we mistakenly assumed…read morethat his passport was good for 10yrs, buuuuut luckily I checked (better later than too late) and realized it was expired last year! I had an appointment at my local post office last Friday and it was the only appointment available until late July. We show up and the passport clerk called in sick and cancelled all the appointments. I was so pissed and also worried because I don't know what else to do so I Google searched what my options were and I came across this place. Please don't get me wrong, I was a bit skeptical about this place, just seemed like a scam or shady, but after some research, I decided to give it a go because we were desperate to get this down in time especially because I'm flying out of state this weekend and won't return until the end of July so I had to help my son out now. Anyways, staff member Jenny helped me over the phone answering the infinite questions that I had for her. She was super friendly, patient and thorough with me so I can better under what I need to do and why. This was on a Friday on the phone with her and I'm located about 2hrs from their office. She's off on Mondays, but she prepped a packet for me to show up on Monday when she didn't have to. She did this off of pure good faith that I'd show up and not ditch. Upon coming to their office, the small and dark parking lot was super empty and there was a homeless guy sleeping on the ground along the stairwell and front entrance. It gave me the feeling again that the good-to-be-true awesome service, was at this shady looking place. It just so happens that that we were just there early and more cars started to fill up the lot. Another staff member, Ricardo helped me and he was super fast and friendly. We showed up at 9am and were out the door before 930am to go to an USPS appointment that Jenny set for me. It was a farther, but necessary drive to take care of this process today so that I'm not driving back and forth. Once we were done with the Post Office, we returned to drop off the sealed envelope so that it could be FedEx'd the next day for processing. Because this was considered "expedited," I had to pay $580 for the whole process plus $35 Post Office processing fee and an extra $45 fee for FedEx services to have it shipped to my house overnight once the Post Office does their part. This office did all the work and we just had to sign and go tot the Post Office. I wouldn't be paying this much if I just paid attention to my son's passport expiration date, but this was a hard lesson learned and timing was against us. Overall, I definitely recommend this business should you ever need an expedited passport. Staff were all around, AMAZING. Parking lot is super small and shady looking lol. Just park and walk upstairs through the front glass doors. It appears that there is no elevators so for those handicap or can't walk up the stairs, I would call first. The hours show 24/7, but they do in fact have office hours. Hopefully Google Edit will accept my request to update their office hours.

this is the WORST company ive ever been thru . they charged me an extra $500 fee and didn't do the…read morejob that was needed ,then rescheduled my appointment due to Timothy failing to send my paper work I then was no longer able to go on my trip . I got to the post office they notified me he charged me that much for a hand carry passport something I didn't even have or need and told me this office is a scam ! please don't waste your money or time on this subpar "business" . I have reported them as well.

Got me a passport in a hurry when it really counted! Expensive but worth it if you need a…read more passport in a hurry!

I can't say enough good about this business. I am flying to Spain and they require a passport that…read moredoesn't expire for 3 months. Mine expires in two months. This trip has been planned for a year. I had no idea of this. I was checking into things for my trip a week in advance. I found out on a Saturday and long story short found this company. They had me come to their house on a Saturday and filled out the forms with me there. Just wow! It's been 6 days and I am flying out to Spain tomorrow because of their hard work. Nara and her husband are serious about their work and care on a personal level. Don't bother going anywhere else. This is your place for passport/Visa needs.

This is my second time using US Visa Connection. This time it was me and 8 other family members. We…read morereceived such great help and coordination for our travel. Made it much easier to concentrate on other things like packing, knowing our paperwork was in good hands. Highly recommend!

Very pleasant service provider.Works hard to find deals and travel arrangements that fit your every…read moreneed

From the owner: Diva's B Trippin' dba DBT Travel Concierge offers full service travel services. We cater to…read moreindividuals and groups for all occasions including destination weddings, family vacations, honeymoon services, or individual vacations. We offer services such as flight arrangements, hotel stays, excursions and event tickets, cruises, packaged vacation packages, rental cars, trip insurance, and visa/passport assistance. Our customer service extends from the moment we begin to work with you until you return.

I do recommend this place, great service and good communicators. I was surprised they still took me…read morein to drop off three of my packages three minutes before they closed!

I have used services of this business as follows: - sending…read morecertified mail: great - creating a framed graphic: awful So, use their services discreetly.

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

Amazing service, had very good experience. The worker are very nice and patient, we even got little…read moregift. Very recommend!!!!