I have been staying here over 25 years with my company. I am a pilot for a US carrier and this is…read moreour primary hotel. Today I ate in the restaurant and told the Croatian waiter that we were with the airline and would like to exercise our 19% discount. He said OK but told us we needed to pay cash in order to get the discount which we agreed to do. When we received our bills, we noticed that we didn't get our discount and then when confronted on it, he said oh you needed to tell me when you first sat down to which I said to him that is one of the first things I said to you and you said no problem, Omni, Kalitta and Atlas get the discount. This is the last time I'll eat in the restaurant as food is very expensive for what you get and I'm not getting any discounts, so why even bother? The Wi-Fi is very slow. I cannot do my assignments for my recurrent ground school because it's too damn slow. I have two tiny beds pushed together and they called that one bed. The bed is way too hard even with it extra padding on it. The aviation themed bar and restaurant is cool, but it sure would be nice to get a discount. We spent our whole per diem on one meal without including alcohol. No crew room and no amenities ! The worst crew hotel for us in Europe

Great hotel with a wonderful breakfast. Service is friendly, self serve laundry services are…read moreavailable. Gym isn't much but it's there. Located in a part of town that's walkable to many restaurants. Mattresses are be a bit thin. The bodywash/shampoo/conditioner are all one, so if you are particular about that, bring your own. Water pressure is excellent, and water can get very hot.

Unbelievable how awesome this hotel is. They helped me out in such a difficult situation and…read moreaccommodated me. The room is perfectly sized, bed is awesome, English tv Shower has great water pressure, and the bathroom is big and spacious. Staff is wonderful people. Great area for walking the doggos. Located in between Ramstein AB and Volgewgh. Perfect spot. Would definitely recommend this place for any one going TDY, or PCS.

I've of the cleanest hotels I've stayed in while in Germany. Great size room and free breakfast…read more Great location convenient to everything. I'd definitely return.

The hotel is a modern style and well maintained hotel. The staff here is awesome and always…read moreextremely accommodating and professional. They take the time to know you and always call you by name. The rooms are very simple and comfortable. There is a tablet in each room telling you all about the area, hotel, daily specials (drink and food), hotel services offered...to include a few perks during your stay (every time you opt-out a day of room cleaning service you get a free beer at the bar. Their restaurant is top notch. We tried a few others and always come back to the hotel restaurant. food comes out in beautiful picturesque presentations and is fairly priced. The bar has a good selection of local beer. Definitely recommend this for anyone to stay, eat, or drink, for business or pleasure. Very happy with my stay here.

If there's a Hotel Merkur along my path in the future, I am sold for another stay!…read more The hotel is stylish and well-kept. I did not always have the nicest interactions in Germany, but the staff here was always extremely accommodating. They called me by name, and made me feel well-cared for. The rooms were very comfortable, and had the option to opt-out of a day's worth of cleaning (in exchange for beer, at that!). Sustainability! Their restaurant was surprisingly one of the better German dinners in the local area! I almost never eat at hotel restaurants. I spent some time searching around, but definitely came back my final night here for their Schnitzel. On top of that, it is fairly priced, with a good selection of local beer. Definitely recommend this for anyone to stay, eat, or drink, for business or pleasure. Very happy with my stay here.

Lived as few houses away from this 350-year old landmark of exceptional culinary and hospitality…read moregreatness. The Hechler family ("familie von Hechler") has been operating this German 3-star (US 5-star equivalent) hotel and restaurant for generations since 1879. The building dates even farther back to 1761 (20 years before the end of the US Revolutionary War). The room accommodations are well appointed in splendid European style. The restaurant is Michelin quality. Owners/Hosts Stefan and Tanya serve incredibly delicious home cooked meals four days a week. The location is within walking distance to the train station and close to other dining and shopping options making this a prime location for travellers. Great experiences, great service, great ambience, great food, great memories. Vielen dank fur das Lesen meiner Rezension

I wanted to add that breakfast is included and it's so nice to sit down and have someone making…read moreeverything fresh for you in the morning. The family that owns this hotel and the staff working here are all so friendly! This is def a great hotel it feels like you're home.

We had a delightful lunch here on a whim! The salad was so flavorful and fresh and the schnitzel…read morewas just perfect! The restaurant was beautifully decorated and welcoming as were the servers!

1 night stay last minute. Very friendly staff, great bar and restaurant. The rooms were a tad tiny…read morebut very clean and totally worth it. Just walk up the trail behind the hotel and you will come to the old castle (Schloss) where there is an awesome cafe/biergarten

It's a popular spot for sure. The place is charming and quintessential German lodging. Thats a good…read morething! The room I had was quite spacious with good, clean and working amenities. The restaurant area is lovely with lots of sun and brightness and live plants. The staff is equally charming and my service was always friendly and fast. The food was excellent as well. They serve a great brekkie and I also had late lunch there on Sunday. BTW the soups are fab! Loved the restaurant, I Just wish it was open later in the day to grab a beer end of the day. I'm suspecting this is a seasonal thing. The only real issue I had was with the shower and sink. I noted the sink was very slow to drain but it never got addressed and my shower doors never quite met to close. Also, and other reviews have noted this, the soap dispenser in the shower is not actually attached to its bracket and kept falling off the wall while I was trying to use it. I'll stay here again for sure! Great spot, great people.

Cozy and very friendly staff. The rooms are clean and plenty of room. No elevator, it is like…read morestaying at a BB in the states. Breakfast was delicious and the staff speaks English well. There is a bakery in the restaurant area that has delicious pastries. Coffee is German strong just like I prefer it. This is perfect to have as a base of operation while you explore Germany. Plenty of parking right in front. Close to the American military hospital and Base, Enjoyed this place

The hotel was very clean but the staff was not particularly friendly (that could be a communication…read morething on my part) and there was no way to control the temperature of the room other than opening the window which didn't work well. The turn the heat on automatically at night so it got very warm. It would cost 5 euros per day to get a remote for the air conditioning. The breakfast is pretty amazing!

Toll! Die…read moreAtmosphäre ist sehr stilvoll und gut eingerichtet. Der Service ist aufmerksam und die Auswahl ist ausgewogen. Das Besondere an dem Abend, das ich genossen habe, waren die 3 Fischgerichte und der Dessert-Crêpe, und beide waren ein echter Hingucker! Das Besondere waren Lachs-, Felchen- und Thunfischsteaks mit einem großen Salat. Der Crêpe war voller frischer Früchte und einer Beilage Eis. Erstklassig, spitzenmäßig! Amazing! Atmosphere is very classy and well set up. The service is attentive, and the selection is well balanced. The special of the evening I enjoyed were the 3 Fish Dish and Dessert Crepe and they both were made to impress! The special was Salmon, whitefish and Tuna steaks with a large Salad. The Crepe was full of fresh fruit with a side of ice cream. Top notch!

Europa hotel offers nice sized rooms with microwave and fridge, and apartments for longer stays. On…read moresite parking is free and breakfast included. The lobby and breakfast room are elegantly decorated. Tile floors throughout the hotel with area rugs in public areas. Front doors are locked at 9:30 and guests are given an access code to the after hours entrance. Wifi service is included and was excellent throughout our visit. The rooms, lobby and breakfast rooms are warm, however the hallways can be a bit chilly. The hotel does have an elevator. The breakfast table is beautifully set and the food plentiful. Toast, pastry, croissants, rolls, cold cuts, cheese, cucumber, tomato, scrambled eggs, bacon and sausage, cold cereals, yogurt and fresh fruits. Plenty of condiments like hot sauce, honey, jam, nutella, cream cheese and butter. That little crock on your table is for the wrappers from these single serve items. Choose your coffee type from a machine: espresso, cappuccino, latte, etc. The coffee is strong. Plenty of space in the rooms. Good size work area, small bathroom is big enough, with towel bar over the heater and a long shelf to store your items. Towels are big, soft and absorbent. As is standard in Germany, there are no wash clothes so bring a loofah. Shampoo and shower gel is mounted in the small shower as is a soap dish. TP is pretty standard German paper-not the same as you may be used to. Housekeeping does a light cleaning daily. Two pair of guest slippers were next to the bed. Two cups, plates and silverware are located near the microwave. A small play area is located at the end of the car park. Hallway lights turn on and off with movement. Put your room key tag in the plastic slot by the door to turn on the room electricity. Bathroom and overhead light switches are in this same area by the door. Plenty of hangers and shelves. Iron and board in closet area. Wooden window shutters roll down instead of drapes. Cord to open/close is on one side. Just pull.

A utilitarian comfortable German property, located right outside Ramstein AB. Great service from…read morethe breakfasts in the morning, hospitable hosts, and relatively large room. For our time in the area, it was convenient, comfortable, comfortable, and definitely worth staying again.

We dined at the Hotel Anna restaurant twice during our stay in the Ramstein area. A parking lot is…read morelocated right outside the restaurant door. The restaurant includes a bar area, a dining room and an outdoor area open in warm weather. At our first visit we had the dining room to ourselves in early December. A woman came from the back (kitchen?) greeted us, showed us to our table, asked if we'd been there before and had a chat with us about the menu. According to our hostess/waitress, they are known by locals for their pizza and burgers. We tried schnitzel, pizza, salad and a burger over our two visits. The food makes you think of home cooked meals. Good, basic fare which is nice when you are away from home. The pizza does not remind me at all of the style you get in Italy as another reviewer noted, but it is a tasty pizza. The burger is tasty with fresh lettuce, tomato and onion, the fries are fluffy and tasty. Ingredients are fresh and the portion size just right. Plenty to fill you up. They have a full bar, wine and beer plus soft drinks and coffee. A drink made with Ice cream and coffee seems to be 'a big deal' right now in Germany and the Hotel Anna restaurant has you covered if interested. The dining room is very nice with lots of plants and soft lighting, table cloth covered tables set with sturdy flat ware. The woman taking care of us was very attentive and we had some nice conversations with her. This is a good option if you are looking for a nice dining room experience without fussy food. Good for a date or a family.

What a cute and quiet hotel! The desk closes at 2200, but we were coming in later and simply called…read moreand the owner said she will wait until our arrival. We were able to check in and pay whenever we arrived. The room is VERY comfortable and homey! I felt like I walked into a master bedroom at someone else's house and that's where I was staying for the night! Ha! The owner does have cats in her place, they're not in the rooms or anything, so if you have a severe allergy to cats I'd avoid. The restaurant part of the hotel doesn't open up for breakfast however we were given a discount coupon for a place just right down the road from the hotel. Also the military airbase is just down the street. If you walk through the seating area to the right of the entrance in the parking lot you'll get to the entrance of the hotel. Oh also, parking was free!!

Terrible; evening lady is incredibly rude, no AC anywhere, including the rooms, fridges literally…read moredon't work, no ice machine anywhere, 1 microwave in the laundry room (which is filthy) and the washer/dryer are so terrible that you should expect to have to pay 3-4 euro just to get a load done. Free WiFi was good, and the breakfast wasn't bad, however, don't go try to get water after 10am from the lobby, or a packet of tea, because you will be yelled at every time. Lord forbid you enjoy a cup of tea while staying at this crap hotel.