I missed my flight thanks to them! I scheduled this service thinking they were an actual shuttle. Instead, John showed up at the hotel for two of us in a compact car, so had to make two trips. He took the other passenger and was going to come back for me. An hour later still not back, considering the hotel was only 15 minutes away! read more

This company is a joke! The hotel I was staying at in Williston called and reserved us a pick up to transport us to the airport at 4:30 am. I was standing right there when the general manager talked to the man (owner of the transport company) and gave him all the information including my phone number. So we(myself and two other family members) are down in the lobby waiting for the transport shuttle to show up. 4:35 am still no shuttle. The front desk calls and the transport company says they will be there in 15 min. The lady (owners wife) shows up in her personal vehicle not a shuttle and is very rude and unprofessional. Says she didn't know anything about our scheduled pick up to my aunt. I said well we were standing right there when the general manager called you. She turns around and screams at me to "shut the fuck up, quit bitching if I wanted a ride" numerous other things were said by her. (Screaming and cussing the whole time) She drove like a complete lunatic speeding and swerving all over the road and also on her phone cussing and yelling with her husband. I was terrified for my life. I begged her to drive safe and that I have kids I'm trying to get home to and she refused. At one point she stopped the car in the middle of the road at 5 am in the dark and told us to get out. I begged her to just get us to the airport so we didn't miss our flight. Once at the airport we get out and are trying to get our luggage out of the back of her car and she literally tried to shut the suv back hatch on my aunts head while she was trying to get her things. The most unprofessional, disrespectful, psychotic woman I have ever had an encounter with. I will never use their services again. Someone like this should not be able to put other people's life in danger the way she did. read more