These folks are excellent. When I called, I got an actual person on the phone - not an answering…read moreservice. They arrived on time (actually a little bit early) for pickup. The driver was really friendly and polite, and got to the airport with no fuss. For future airport trips, I will certainly be calling Columbia Taxi again!

I get myself all torqued up when I travel, worrying about everything. But thanks to the…read moreprofessionals at Columbia Airport Taxi, getting to and from BWI, IAD or even (shudder) Dulles isn't one of my worries. Reliable, always on time, safe drivers and comfortable (often luxurious) cars make this company my absolute go-to.

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

Ok I requested the wrong pick up time and the Airport Shuttle called me the morning of my arrival…read more I was able to confirm the new pick up time and was able to get on the shuttle with no problems. My train was a little late and so was the shuttle guy. No prob it happens, that is not the reason why they got 2 stars. So the fiasco happened the night before I was to leave Baltimore. I have a voicemail on my phone since I was at a workshop. My new pickup time is 12:20. I was a bit confused and had to check my reservations, okay it says I requested a 1:20 pick up time. That doesn't seem right, so I called and I found out that I could only be picked up at 12:20 or 2:00. My train was at 2:48 so I didnt think the 2:00pm was a wise decision and opted for 12:20. I found out that they were calling all people at the workshop who picked the 1:20 time that they were going to change their shuttle time. In the end one colleague got a 1:10 pick up and was told the company was going to call the others about this time. I never received a phone call so I called and I was able to get the time 1:10 time. So 2 stars for my whole experience. It was not cool that I did not get a phone call and if I did not call I would have been stuck with an earlier pick up time and would have missed part of my workshop which was a paid workshop for work. I would not recommend them, I would just pick up a cab at the train station and get the taxi driver's card and call them.

Nearly an hour late. Airport-to-Airport connector does not go only to airports, they may stop…read moreseveral places inbetween. For example, a bus leaving Dulles may stop in RockVille, MD before going to Reagan National downtown. Makes sense? I didn't think so either. 800 # was down making it difficult to get ahold of customer service. Next time I'll spend the extra $40 and get a black sedan. I'm only giving them 2 stars because they refunded my money quickly without complaining. I'm guessing they are used to it.

After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Thank you so much for the excellent customer service...great value and a beautiful car!read more

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

My husband and I flew into Baltimore and needed transportation to Annapolis. We were so grateful to…read morefind Nelson's Executive Transport. Guy was wonderful, very professional, on time, and an excellent communicator. The car was spotless, comfortable, and spacious. We are looking forward to using Guy again when we return next year.

Guy was very responsive and a great communicator! His new expedition was amazing and very clean!…read moreTop notch service that we'll be using again!!!

I used SuperShuttle today from Dulles to Manassas. Overall, it was a very positive experience. It…read morewas easy to book and they took me step by step when my flight arrived via text. My flight arrived during rush hour, which led to things being delayed. My driver was courteous and drove very safely. The only thing keeping me from five stars is the workers on the curb. They weren't rude, but when I had a question to be answered they didn't explain things well. Now that I've done it, it's not a big deal, but it was confusing for my first time.

8/11/20 Back when I had just finished high school, my sister…read moreand I had just gotten back from our new home in Geneva Switzerland and were pretty tired. We had prearranged a Supershuttle to take us back home. The guy who picked us up started out nice, but quickly showed his true colors shining through. I learned that night that if you want the cheap rate of using Supershuttle, you will be either picking up various customers at various locations before going to the airport. The same can be said if you are going home from the airport. Our driver started getting bitchy and his attitude got worse. He was rude to several passengers and ended up getting lost. One passager wished us the best of luck as she got out of the vichele. She did not tip the guy. A middle finger is what he got. When we finally got to our second home, we did not tip the guy either. When the drive acts like an ass and tell you to "shut the front foor." a royal ass wipping came mind. My short temper remained in tacked, but oh it would have been nice to watch him fly through the air and come down hard upon a bear. The bear would get mad and Jack would get off...okay I am losing sight of what I was talking about. In short, after experiencing what Supershuttle had to offer, we took taxi or used the subway to get to the airport. Never again.

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!