This place just feels right! Very helpful and willing to work with me on which unit works the best…read morefor me. Very clean and secure. I trust Best Homes Storage!!!

I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

These ladies have saved me money on shipping and are always willing to help if they can.read more

We took an Oregon Technical Institute student here to get storage space for the summer. The staff…read moreperson was very helpful and efficient. She warned us to contract for the space now (three weeks before needed) because only a few spaces were left and would go before the end of the spring term. Students also may store their vehicles here over the summer. Automatic payment was set up and monthly reminders (though not needed) and receipts are sent by email.

Excellent service. Best experience with a mini storage ever. The office staff is super helpful and…read morewent above and beyond for us. The place was super clean and seemed very secure. We also loved how convenient the location is.

Owner is very nice and easy to talk to about what storage size is best…read more Prices are affordable and security is great. Call today if you need a storage unit:)

They are Sunbelt Rentals now, but have the same high quality service and reasonable prices. I…read moreneeded a rock bit for my auger. I got there and they made sure that I could get the bit and get out quickly. They are knowledgeable about the equipment and if anything is not right, they fix it on the spot. I got more than expected here. Thanks!

They have fantastic customer service and great prices. We will definitely return for future rentals!read more

As a public relations professional I can truly appreciate businesses and individuals that go above…read moreand beyond in customer service! I had a wonderful experience with Cathy Clifford! She really cares about the customers and it really shows! It will be an honor to come here from now on with my dry cleaning needs and recommend this business to all my friends, family and associates. Thank you so much! Tom Bush Klamath Falls Oregon

Fast, friendly service at a great price. If you need dry-cleaning done, go to Fashion Cleaners.read more

Okay so I am no expert on Laundromats but this one lives up to the reviews which helped me decide…read morewhere to go as an out of towner. Large, very clean with lots of machines. I liked that they had regular and large capacity machines for both wash and dry. I was able to throw all our road trip laundry in one big load and was done in about an hour (wash was 16 mins, very quick!). There is a Starbucks within walking distance if you want to entertain yourself and get a refreshment while laundering.

I had emergency surgery on a broken wrist recently and my washing machine has been on the fritz,…read moreleaking all over the floor. Short story. Went to the Laundry Center to have someone else do my laundry. The laundry center turned out to be $.75 less a pound than an unnamed spot I had called right down the street. Sierra attended to me, told me that there was a good chance she could get my laundry done within the next hours. She was super gracious and professional. I had my own soap and she said there was no problem using mine. Four hours later I got a text and went and picked up my stuff. Sierra had already gone home so I was attended to by a young man. He was also great. My laundry was packaged neatly by categories and the young attendant helped me take my pretty heavy bag to my truck. The customers I saw were mostly older folks, everything was super clean, and I felt like I could go do my laundry there at anytime day or night and not have my stuff stolen or deal with feeling unsafe. That has not been my experience in the past of most laundromats, although they were not in Klamath Falls and it definitely was a long time ago. AnyWho, highly recommended on my part. My friend also says she does her bedding there and told me to go there.

Don't bother trying to find this place, They are out of business! Doors are boarded up and…read moreobviously closing see down.

I have used this place for 3 years and the service is always excellent and friendly. They helped me…read moreseveral times when I forgot to check my own pockets.