Had a valve replaced for my baseboard heating. Paid with a check four months ago and the owner…read morestates that the check was null. Without warranted cause the owner threatened me stating he would get law enforcement involved without allowing me to rectify the issue. I told the owner that I gave them the check four months ago and have been looking for the charge since then. But the owner states he tried to cash it a month after I sent it and is just now realizing the issue. Even after I told him I could pay him now without issue he doubled down and insulted me. I was very happy with the work his employee did, and his employee even made it known that they were short on work so he appreciated the call. Now I will never use his business again because of his terrible customer service. He was not professional in any way and was very rude. Do not use this company if you want respectable people to help you. The information posted below by the owner is a lie because I had the work done in early December per my receipt. It's unbecoming of an owner to try to make his customer look bad for his own benefit.

The heat in my house has not been working well all winter; I put off calling for service for fear…read moreof an expensive repair and I was not mentally prepared for something, in my mind, I believed would cost thousands of dollars. I finally reached my cold tolerance and called for service; I called Wellman based off of other reviews I read online. I received prompt service, within an hour of calling, Pedro was at my house. He quickly found the problem, the valve that circulates the water from my baseboard heating was turned off. He also checked the thermostat to make sure it was wired correctly, and made sure my pump was running correctly (he did say if I neglected this for much longer, I could have burned out my pump). He was very thorough, and my heat started working immediately. I appreciate that he took the time to make sure I wouldn't have any other issues, and it was a very reasonably priced service call. Had I known it would be an easy and inexpensive fix I would have called months ago. Thank you so much!

The whole company is great, but Western Pierce Smith went above and beyond. Will use again and will…read morerecommend to everyone. Thank you, Patricia Magnusson

They were to find water leak but would not look under house..I was told they dont do that. They…read moresaid my dishwasher pump was leaking its a month old and they changed water line to dishwasher told me 217$ and I got an emailed receipt for 566$. I still have leak and big credit card bill and they wont answer the phone.

It's hard to find a company that's not only great at what they do but also genuinely cares about…read morethe people they serve. Rocky Mountain Plumbing & Sewer Pros checks both boxes. They've consistently taken excellent care of me and my clients with prompt, professional service, and their commitment to giving back to our community is something I truly admire. I wouldn't hesitate to recommend them for any plumbing or sewer project. If you need an honest, reliable plumbing company, give them a call--you'll be glad you did!

We had a leaking water heater and after calling other plumbers we landed on Rocky Mountain Sewer…read morePros. They were the only company that was able to come out within a couple hours. The service man, Dakota, showed up, assessed the problem and was able to give us a reasonable quote for the replacement and installation of a new hot water heater. He showed up the next day at the time he said he would and was able to have us with hot water again within a few hours. We were very pleased with the work and will most likely refer to them should we need any other plumbing work. Btw, the new water heater is working twice as well as the old one.

Matt and team came out for a weekend evening call, the only company to answer the phone on a…read moreSaturday evening, and were great at diagnosing the problem and fixing the issue as best as they could for the scope (they do not do septic draining but did clear the clog). He was kind, communicative, fair priced and was great given the situation. And trust me, plumbing issues are a situation. Thanks, Matt.

Matt (owner) installed a boiler on December12, 2024. His control board is faulty, and he has not…read morecome back to replace it. He refuses to stay in contact with us, states that he will come to replace it but never shows. He was paid cash in full and basically refuses to complete the job we paid for. He never pulled a permit, and it was never inspected after install. Terrible company, his license should be pulled so he can no longer rip people off. My husband and I are seniors, and he took advantage of us. As of today, 03/19/2025, we still don't have a working boiler. BEWARE!!!!

DO NOT recommend. Don's does shoddy work (see pics) but what's worse is Don thinks it's ok to yell…read moreat customers (me) when I questioned why he ran a waterline down my roof then down the side my house. The cooler they replaced had a line going straight down to the water heater that was simple to winterize and hidden unlike this ugly mess. I had to ask him to leave

I called 4 companies to service my furnace within a week. Not one of them had the time. Don's…read moreHeating and Cooling posted a Facbook ad , and they got me in within a couple of days. Nick and Julio were professional, friendly and discussed with me what they were doing, which I appreciated very much. I've already referred them out to several others. Thank you!

On time, responsive. Was able to resolve my issue quickly at a very reasonable,honest price.read more

The old guy was late showing up, didn't know how to install a whole house filter, sent the top of…read moremy filter into orbit because he didn't have a PLUMBERS TOOL to tell him how much pressure he was working with, when questioned about the installation he went to his truck to pull out parts. When I questioned him "WHY" my brand new parts were in his work truck, he wouldn't answer the question. The only answer that he could have given to me was that HE STOOL them while he was working. His attitude was that of a VERY GRUMPY OLD MAN. He did shady work , his character was dodgey, he was grumpy, he was unknowledgeable BUT he'll tell you he's been in the business for 30 years. Steer clear. I moved to the front range and had it installed here. It went flawless. Its called RETIRE man.

I had this company out last fall and signed up for the maintenance service program…read more I called in April 2026 to schedule for maintenance on my HAVC. I was told they were not scheduling until end of May. So I scheduled for May 25, 2026. May 25th I get a call was told they are "too Busy" and have to reschedule. I was going out of town for a few weeks and the days I chose they were already booked and couldn't get me in until July. I do not recommend this company. They will cancel your appointment and make you feel like they don't need your business. I called another company and they came out the next day!! So happy I gone with this other company.

We are so happy with Haining Plumbing. Our furnace went out on Tuesday and today they put in a new…read moreone in plus fixed the venting on our water heater. Wayne the technician was extremely hard working he never took a break and did a three man job basically by himself. He was polite and friendly and did a very good job of cleaning up after he was done. We will be using no other plumbing company from now on HAINING PLUMBING ROCKS!

Mark gave me a quote to install a central AC system quite under what the 'big-box' guys wanted. He…read moredid the job and was very thorough and efficient and very knowledgeable--doing a great job transforming the cooling system from swamp cooler to central AC on my 100 yr-old house!

Caveat emptor: Interested in selling equipment, but when it comes time to maintain or correct…read moreinstallation problems it's a tail-light warranty.