I bring my 07 Cadillac CTS with a new engine ECM to be programed because they couldn't program a used one, I waited for hours in the lobby but the person who was doing the job had finished in less than 30 minutes but walk away leaving the computer he used to program the ECM on the hood of the car each time I take peak there's no one by the car I ended up falling asleep in the lobby at closing time he told me the car starts but died after and I told him that I had change the key cylinder for a more smoother key turn and the key isn't program for the car as yet he told me that's not the problem, and he will have to take a look at my anti-theft system for a couple hundred bucks more even though he already told me they work on a cars that old, he told me that he only took the job just to programmed the ECM, after waiting for over three and a half hours, with no good news on my car, he ask "how do I want to pay?" I get upset and had to leave the car and call for a ride home, the next day I went for my car apologize for being upset, because I realize that he was trying to pull a fast one on me I paid the money, and he accept my apology and told me I won't be able to start the car, he took me where the car was, I took my keys off the seat, pulled the programmed key from the key ring and placed it near the steering column beside the anti-theft antenna and start my car, upon starting the car I noticed the car had a bad misfire I told him about it and he told me that he only programmed the ECM he won't touch the car otherwise on top of the misfire the cluster was dead the windows doesn't work the wipers doesn't work, I had to drive home without knowing the speed I was going then I pulled up my GPS App on my phone that help me get home without going over the speed limit, I plaid around with it until everything start working normal again but it still had the misfire, I took the new ECM out and replaced the old one and the car runs very smoothly no misfire but the old problem came back where it used to start sometime from the ignition and sometimes I had to start it from in the fuse box, but with the new ECM it starts every time from the ignition switch only that it has a bad misfire, I had to buy my own programmer and reprogram the ECM myself, I wasted $155 for nothing just aggravation, I wouldn't recommend them to anyone anymore, they are in it for the money only not the service, the lady at the service desk was very polite and displayed a good customer service. read more
