Patient beware. I scheduled a PETscan w/wo contrast. The highest cost found is between $4200 and $7300 without insurance. Well, I have the best insurance you can get in Florida and typically am not charged a lot for these types of services. We have had billing issues with these people before but that is for another post. Suffice to say this is not my first rodeo with this bunch. I digress... I scheduled a recent test for the item mentioned above and contacted my insurance company before going to find out what I should be charged. I was told 277.52. When I arrived I was told I owed $1200 + which I argued right away, of course the strong arm Super came out and she got the same response from me and I told her if you don't want my money I will need to cancel. They took my money. I get a bill for $1550 in the mail so we waited for the EOB from insurance. Turns out we do owe it and here is why and my caution to you. They billed my insurance $29,000 for the procedure. Now my insurance did pay a large amount and disallowed another large amount but it still left me holding the $1,550 bill plus the 277.52 my insurance company told me I should pay for the procedure. They billed a HUGE amount so they could get more money from the patient. I call that stealing. They are manipulating billing so that they can get additional revenue from their clients. A good lawyer should call them out for that. Since its relatively small change to a lawyer that is unlikely to happen. SO... in conclusion DO NOT use this company for your imaging services or plan on being sucked dry by their billing services. read more

Great place with very friendly staff. No wait time when I went there. ................. read more

I visited Akumin in December 2025. I found the staff from front to back to be very polite and helpful. The lady who performed my scan was extremely detailed in her explanation of what would take place. Subsequently I needed a copy of my scan snd visited Marlater in reception. She made copies with a smile and without the usual medical hassle. Also, the facility is very clean and well appointed. If necessary, I won't hesitate to use Akumin again, read more

See all

Tried to get an appointment. Dr faxed order twice. I called twice. Then I attempted to get an appointment online. All to no avail. This was a follow-up appointment for a previous condition so it would be good to compare with previous study. Strange for a corporation to have this kind of a problem that would be very simple to correct. I wasted a month trying to get appointment. DO NOT WASTE YOUR TIME!!! read more

The staff was very well organized and attentive. We always knew what to do next. We were in and out relatively quickly. My wife has had some claustrophobia, however it was not a bad experience in an open MRI. read more

I had breast surgery 4 years ago and i came to this location for follow up imaging. As soon as i walked in greeted by the front desk, she was asking why i was having this specific imaging because i am young, and it is "not medically necessary". I was taken aback because she does not know my health history but i set it aside. I was called back to the exam room by the sonographer & she asked why i was having imaging performed. I gave her my history and we began the exam. The sonographer said the imaging was "not necessary" because there is "nothing there" and she "does not know why my doctor would have me get imaging for something i don't need." I remained quiet because i started to become uncomfortable. After 2 minutes of silence she said "there is nothing there. There is nothing wrong with you. There is no reason for this exam." She then ended the exam. She left the room and i got myself dressed. As far as im concerned, only a radiologist should be reading my exams and providing the results, not the sonographer. She treated me like i was wasting her time. I won't be coming back here. read more

Out sourcing scheduling department is a cheap choice but poor customer service. they should speak fluent English, Unfortunately I had two schedulers that their accent and broken English was soo bad, could not understand them. I ask to speak to some who I could understand , never happen. Disappointed in the scheduling department. Never had this problem before with Akumin. I know they read from a script, but this was insane. read more

I went there to make an appointment but the front desk was completely empty. We wait for 5 minutes, took one of their business card and left. Later, I called to the numbers in their card and went into a loop asking the same questions over and over again. Utterly disappointed. read more

Rude employees, both at the check in counter, scheduling, and techs. Such unprofessional people in one building. Techs muttering and slamming doors. Counter women get snarky when you have the nerve to ask a question about why you've been waiting for an hour. read more

I was in the Port Charlotte office 7/1/24. They were nice and pleasant enough when I was there. I was told it would take three days to get the report over to my Dr. Today is 7/15 and i still do not have results report. I just placed a call to them to chase it down, and was told "it's in the system". They completely failed to forward on to my Dr. Now, I'm told it will go out in approx three more days!! Very disappointing. I will not go back to be treated with such a lack of service or care. read more

I was scheduled for a bone density scan today. Drove down from Englewood and arrived early as requested. When I checked in, I was told that the machine was not working and that they were expecting a part. They knew about this DAYS EARLIER (Thursday) but neglected to inform me that I would need to reschedule. Someone needs to get his/her act together. read more

Although the parking lot and waiting area were full, they got me in/out quickly (less than 5 min wait time in waiting area). Staff was professional, courteous, caring and knowledgeable. Location was easy to find. They do a multitude of tests, I was impressed. read more

My husband had a lung cancer screening in Feb 2018 that did not get read for 3 months. His pulminologist confided in us that they had over 100 patients still waiting for their results and some of the test were done in Dec 2017. Advanced imaging themselves admitted they were under staffed and currently hiring new techs to process old tests. In addition another family member had a blank disc delivered to his doctor from Advanced Imaging and didn't find out it was blank until the day of a scheduled surgery. Sounds like they are overwhelmed and with all the new staff under trained to perform their duties efficiently. Too risky when you are dealing with peoples health. read more

where do i start ? appt started off ok ----then ---- my doctor never received my results for over a month then they left out part of the results - i drove an hour to see my doctor to go over the results and half were missing so i drove an hour back home. they also harassed me for the entire month 1-4 calls a week -!!!! insisting that i never came in for my test and i must come in because my doctor ordered it!!!! i could go on and on but i will never go to advanced imaging again!!! read more

Advanced Imaging has begun a downward slide in sending out reports to doctors. I had to wait for a report to be written after waiting 7 weeks for a 4 sentence review of a chest X-ray. They were holding up my clearance for surgery. There are other efficient imaging places in Port Charlotte. Bypass this place. read more

I agree with the review below. They have a lot of trouble with telling the truth. Told us disc would be ready in am. Went to pick up and the did not have it. Said machine was down. Then said they would burn one right away. Apparently on the machine that was down. Was the best in area. Now the worst. Only saving grace is Dr Fabian. If he leaves God help the place read more

Trouble with the truth Said x ray results were mailed after 3 calls. Post marked 14 days after they said it was mailed. Scheduled an "open" MRI. I get there and discover they don't even have one. Go elsewhere read more

After 2 1/2 weeks of calling them to have them send results to my doctor, I had to go in myself, pick up reports and fax to my Dr. Never again!!!!!!! read more

On Feb 12 my wife and I had 4 tests done at Advanced Imaging. We are still waiting for our results as of Mar 7. You should go somewhere else if your health is in jepordy. They tell us they are way behind and have no idea when they will get to it. THIS IS NONSENSE!! read more

I had a chest x-ray to check to see if I had pneumonia. After 4 calls to get results I still have not received results - 10 days later!!! I may have pneumonia ? But now I have to return to work without knowing. I do not think I should have to pay for an x-ray that I will never hear results for and are of absolutely no use. This is very unprofessional and someone could die waiting on Advanced Imagining to supply important test results. Bimini Self read more

I've had 3 MRIs with Advanced Imaging in the past five years. The first 2 disks & reports were available within 2 days. This 3rd one is completely different. I picked up the MRI disk 4 days after the scan, but no report was available at that time. I took the disk to my follow-up Ortho appointment (8 days after scan) & they could not open it nor did they ever receive a report. It was a wasted appointment for both the doctor & me since they couldn't at the very least open the disk. They commented that they do not recommend Advanced Imaging any more to their patients because of a history of problems like this. Calls to the records dept elicit apologies & notes to their supervisor, but no results. 13 days & still no MRI report. What good is the latest equipment when results are not forthcoming in a timely manner? Do they realize that patients are in pain waiting for treatment? read more

The staff on two occasions were gruff and very indifferent to my wife and me. Patient treatment is not the best. On three occasions the imaging results were tardy and were finally sent to the two, different, doctors after they repeatedly called for the results. The service is poor. On four occasions I was billed for invoices that I had paid. My wife and I will never go to this place again. There are other, better medical imaging companies in the Port Charlotte/North Port/Englewood/Venice area. read more

my father has lung cancer and was sent to ADVANCED IMAGING, for a new look at how the Kemo has done. I was told by the staff there that it would take at least an hour, so I left when he went in for his scan , giving the front desk my number and it only took them 20 mins to complete the Xray , when my father was done he asked if he could use the phone to call me, the nasty old bitch at the front desk told him "NO" then she turned around and gave him her back, so my father had to walk from Port Charlotte Blvd to WALMART, when he called he said that he is ready for me to pick him up, so I go to get him at ADVANCED IMAGING , I was told that they are not babysitters and did I check to see if he was lying on the bathroom floors for, I start to freek out looking for my dad, the next day I call to get some answers , spoke to the Director of Operations, she said " if my father was as sick as yours , I wouldn't have left his side" ' read more

I've been here twice for x-rays, 30 minute drive. First time their x-ray machine was broke, second time internet was down. Receptionist had no clue what was needed by looking at the doctor's order. I will not give them a third chance to disappoint. read more

An angel that works there called to tell me that after almost a month that my breast ultrasound had finally been sent to my doctor. She knew that I was very worried. She had been following my chart and called me to let me know to call my doctor. There are good people in this company after all BUT I still tell you that find another facility because it's not worth the grief this company causes. They are very ineffiecient. read more

Extensive delays in getting reports to my doctor for ultrasound which may lead to a delay in getting chemotherapy. Had ultrasound done and 13 days later the report to the doctor has not been prepared. When I contacted them to ask them why, no resolution was offered. Asked for a supervisor to contact us and that never happened. We won't be returning to Advanced Imaging for any reason. read more

People were lined up to the door just to check in When I had my X-rays, they had me stand on a stool with my bad hip & knee with good leg hanging off stool, I am surprised I didn't fall. They said my Dr would get results in 3 business days. I called them today & they have not even processed my X-rays yet. In the mean time I my be doing more damage to my knee & hip! I will never go to them again! read more

Advance img called to rebook my appt, told me they were triple booked for this time, btw i had made this appt some weeks earlier. Moved me to 2:30pm same day, told me there would be no wait.. i arrived, waited in a long line, paid for my MRI and was told to wait, they would call me shortly. After a 1 1/2 hr wait I inquired as to the delay. The receptionist/ cashier indicated that there was a delay and I should rebook- again! WTF?! Now they have my $$ and i have no MRI.. a day wasted.. this place is BS.. read more

Got an appointment in a few day, 5 minute wait and I was in for a right knee MRI. Courteous and professional staff. Out in about 25 minutes. Results to my Dr 3 days later. Everything went smoothly for my visit. December of 2018. read more

Spouse had to make his own appt, they assured him they would get the paperwork from the Physician and the insurance; They called us the day of the appt and advised us they had to cancel since no paperwork rec'd 'in time'. They neglected to say they waited til the day of the appt to apply! Re-scheduled for another week..they called us 2 days prior and stated he had an appt that AM that he had missed (!) stated they had no record of the re-scheduled we had written down. Now another week has to pass...3 weeks for important diagnosis is insane!! After reading other reviews it appears they have a serious communication problem. read more

This is the most unprofessional radiology group I have encountered in 30 years in the field and now as a patient. My first study with them was negligently missread which required me to obtain a second reading from an outside source. Giving them a second chance (my mistake) resulted in an unread study 3 weeks since the exam which required 2 office visits (if you can reach a person by phone, promised return calls are not returned) to get read. No apology or explanation was offered. I would highly recommend going elsewhere. read more

Do not under any circumstances use this place. My husband was diagnosed with pneumonia. He had a prescription for a follow up chest xray. We went to advanced imaging and it is a week and a half and no one has read the xray yet. They do not have anyone in site to read and they dont tell you it wibt be done in a timely manner. We are contacting our insurance to have them not pay advanced inaging , we are getting a new prescription and going to a REAL olace if business. DO NOT USE THIS COMPANY . They shoukd be closed. read more

Slow. Slow. Slow. Waited to check in 15 minutes. Staff unfriendly. No apologies for the wait. No concern about patient's time. They do good work but they are not organized or customer focused. read more

Received a bill from them for service dated 6/12/15--nearly 2 and a half years late! I have no way of knowing if I paid it now -not worth the hassle anyway. All they keep stating is they have 5 years in which to bill you! Very poor. read more

After five weeks, still waiting for results from my CT scan. Several calls to Adv Imaging from my doctor and myself. I was told a supervisor would get back to me. I have yet to hear from anyone. Would I return to Adv Img., absolutely not! I need to repeat CT scan every three months. I will go elsewhere. 03/01/2018 read more

There is no rating to give this place. They scheduled my appointment. We showed up on time after sitting for an hour they called me up to reception to tell me they scheduled me at the wrong office but they would take me two hours later. We went to lunch returned waited another hour. Asked reception what is the wait, I think they forgot me again. Finally they found someone to do the MRI of brain to find out what the mass in my head is. Well after a week of no news we called the report hasn't been read yet but they would expedite it still waited days later called again. spoke to supervised she said they would expedite it again still nothing.2 weeks pass My Dr called for results they apologize and tell the Dr. He would have results that night. Still nothing. Called this morning asked to speak with Dr. Fabian medical Director was told they could not let me speak to him. By all means avoid the place they will tell you anything except the truth or what you went there to find out. God help those who go there under grave circumstances. Avoid Avoid Avoid read more

I received great service from Advanced Imaging. It was also WAY cheaper than any hospital in the area. The registration process took 5 minutes. I was only in the waiting room another 5 minutes before being whisked away. My tech answered all of my questions and concerns. read more

My experiences with Advanced Imaging have been deplorable and inexcusable. Terrible customer service. Wait time over a $5.47 bill I didn't even owe of over 2 hours. Cancellation of a test I had on the books for 6 weeks, on Friday night at 6:45pm when the test was to take place at 0700 Monday morning. Requests for medical records: incomplete, multiple request by email and VM resulting in partially providing the records I requested. I left multiple requests to be contacted by the manager to resolve issues each time.... none were returned. I sent a certified letter to the Medical Director who never responded either. There are many choices for this kind of care in the community. My advise is go somewhere else.... where they at least are kind and responsive when I called them. I've been in healthcare myself for more than 30 years. This kind of customer service is deplorable. If they do this so poorly, it makes me wonder about the quality of everything they do. read more

This place is unbelievable! They must be too busy, and we're not even in season! Our ortho surgeon referred and wrote an order for a nuclear bone scan to be performed on my husband on June 21, 2017. We were advised that Advanced Imaging of Port Charlotte (AIPC) would contact us to schedule within 24 hours. If we hadn't heard anything by then we were to call them. I did not receive a call so I called them on June 23, 2017 (Fri 9am) after 20 minutes on hold I was told that they had not received a fax for my husband. I was asked what type of procedure he was having done. I told her what I understood. A nuclear bone scan. I explained to her that we had a follow up appt with our doc scheduled for Fri July 7th was there going to be a problem with that? Nope not a problem she said but asked me if she could put me on hold to go double check her faxes... 10 minutes ... nope she didn't have it....I confirmed our doctors fax number so she could request the order. I was told she would call me back by 2:30pm....nope didn't hear from her. I called her back and got her voice mail...tried leaving a message twice after going through automated hell and was cut off both times. I waited until 4:30pm to try back, got voicemail again... obviously I waited too late and they were probably closed for the weekend. June 26th (Mon)... I tried calling 9am got vm left a message... no call back, at 2:30pm I called and got through to her, she said she still hadn't received a fax, I told her that I would call my doc and get this taken care of...she said for me to ask what the code was for the procedure to be done. I did.. and my doc office said they had confirmation that the fax was received on June 21st. After three more days of back and forth issues and several attempts to reach this woman directly I finally got through to her on Thurs June 29th. I told her the code, and that they had confirmation of the fax being received, I explained how time sensitive this scan was and that we needed to make sure we would get the hard copy report as well as the images (per our doc) in time for our July 7th follow up, I expressed my frustrations with this entire process and she said, "okay so I guess you need to make an appointment?" Of course I did! I simply replied, "yes" ... she said, well are you going to be near your phone in the next FEW minutes as I'm on the other line and trying to finish up with another client this was at 11:20am) OMG! I was in tears, how could this be so difficult? What was I going to say...no? I waited by my phone ALL day afraid to leave it for a second in fear we would go through all of this again if I missed that call. I'm not lying, it was 4:10pm when she called me back...she said nothing about my waiting...she says, "So what day would you like to come in?" I said, ASAP I need the report and images in hand by July 7th follow up..."Um well, first available is Wed. July 5th 10:15am." Okay, I said, if that's what we need to do. I reiterated, because I personally needed to hear her acknowledge that we HAD to have hard copy & images. She said, (I kid you not!), "Well it takes 3 days to have a radiologist READ the report, so I'm afraid we won't have that done for you by your follow up date." About to LOSE my mind, I calmed myself down... told her "okay, whatever, there's nothing that I can do it's out of my control." So the appt was set July 5th, 2017 10:15am. I had to call our ortho doc and reschedule their follow up to Wed July 12th only day he was available. Can this possibly get any worse? Yup, it can.. and it did. My husband goes to his appt with AIPC on time.. sat for 2 hours, calls me at 12:10pm, I said, were you in there this long? He said, "Yes I was, AND they had to cancel me and reschedule me for Tuesday July 11th because their equipment is down!" I can barely breathe right now, I feel like I"m definitely having an anxiety attack! Now I have to call our ortho doc AGAIN to reschedule for a later date. Absolutely a disaster! I DO NOT RECOMMEND ADVANCED IMAGING of PORT CHARLOTTE to anyone! All this time invested and wasted for, like I said, a time sensitive test... something that should have only taken a week, tops, is now taking a month... or longer! Save yourself the headache and frustration, go somewhere else! read more

We had at husbands Mri done here with the intent of sending review and disc to Massachusetts. He filled our necessary medical paperwork, including the required info on hearing aids and dentures. Gentlemen doing Mir did not review. My husband had to say something and the kid said you have hearing aids..mmm... Then they were suppose to send the Mri with report to Mass. 1st delivery was report only. 2nd attempt .We went back to imaging office and the girl made a copy and we next day aired it for $36.00. Mass doctor office called and it was blank omg. Third attempt we went back and they said mass doctors do not have correct reading equipment. We know for a fact it was blank. Anyways the third attempt they made another copy and assured us they would send it next day air for us. In the meantime we flew home as doctor had a slot for his surgery. To make a long story short, we called, our surgeons office called and it took 10 days before it finally arrived, oh so sorry they said it was a miscommunication (I guess they had a lot of miscommunications) and my husband had to have his surgery date rescheduled. They you Advanced Imaging of Port Charlotte. read more