My husband and I hired Al Benner to move a mobile home for us, and to install skirting around the base. Al Benner sent a gentleman to install the skirting after hours. The gentleman was in a hurry to get home and didn't do a very good job. He didn't allow for any movement at all. There were pieces coming undone two days after the install. My husband called Dave from Al Benner to explain the problem, and ask for someone to come and fix it. Dave told my husband to come over and he would give him some shorter replacement pieces of skirting. When we got there he stood and watched my husband retrieve the skirting and cut them. He didn't even offer to help, just watched. Over the winter we struggled daily to keep the skirting up, battling frozen pipes and caved in skirting. Today, my husband called again to ask if someone could please come and fix the skirting, as we had paid 1,000 dollars for it. Dave rudely told my husband that there were no refunds. Mike explained that we didn't want a refund, just for someone to please come and fix the job. Dave told my husband "if you want to have a di** attitude about this I won't send anyone out."
My husband spoke to Dave very tactfully and wasn't rude at all. I witnessed this. I am shocked and appalled at how they run their business at Al Benner. Needless to say, we will NEVER do business with these people again, and I would strongly recommend that noone else try their luck here either. They are unpersonable, and very unprofessional. read more