Did quite a bit of research for the hotels located near the airport and this was one of the newest…read more(and more updated) ones that came up on trip advisor. We signed up online and got a pretty good rate for 2 nights. Hotel pickup at the airport was on time and easy to find. Took a short 5 minute ride from the airport and arrived at the hotel(located right next to Robinson's shopping mall) was welcomed with some type of juice while we waited in their outdoor / indoor concept lobby. The staff was welcoming, everyone here was nice and wanted to assist in any way. The rooms were clean, AC worked well with no issues and beds were crust and comfortable. No complaints regarding the room.

First and foremost. The staff is marvelous. They are very nice. And I appreciate that…read more Next the nitty gritty. 3 stars for the cleanliness. Our suite smelled of mold/mildew which is frustrating given the price, and the hotel itself is a bit dingy and needs some TLC. The hallways are dingy. Things are coming apart. Etc. Also for 3 stars. The response to message. I left both an email and insta message without responses regarding massage and other room services. Ever stayed somewhere where the photos are much nicer than the actually hotel. This would be that place. This hotel definitely needs some love, touch up, and work.

Beautiful hotel, the staff is amazing and extremely friendly and welcoming. Make sure you go to the…read moreupstairs bar!! Good drinks & billiards.

Nice accommodations close to the airport. They have a nice pool that gets visitors day and night…read more The restaurant breakfast is satisfactory with both Filipino and western items. Rooms are par / sub par, but they will help you with any needs or quick fixes. Service is excellent and very polite.

My review was based on the excellent customer service! Three-star accommodation because of the…read morecondition of the hotel. This establishment is not a 5 Star hotel, but the customer service is top notch. The wifi here didn't work on my second, and third day, and my shower did not get very hot. However, they made it up by their professional staff including the maids and security guards. They were very polite, kind and helpful. Always saying good morning, and have a nice day. The complimentary breakfast buffet was fabulous. I was able to custom order an omelet and sit by the window to watch the sunrise. There's also a real gym at this hotel, so it was nice to be able to work out.

I'm so glad that we found this hotel. It is close to the market, Bay walk and especially the INC…read morechapel. Very friendly staff particularly the Executive Chef, and folks working in the restaurant. I have jokingly requested a special food for breakfast and to my amazement they offer champorado or porridge the next day..WOW, how do u top that service. Not a very fancy place to stay but you notch in customer service. I highly recommend this place for folks looking for best bang for their bucks. I would have given this 5 stars if their towels are newer.

We stayed here for one night before a flight. The grounds are impressive and gorgeous. Main pool is…read morehuge and great for lap swimming or lounging. Tomato Basil restaurant was actually great pizza (chicken shwarma pizza as a hit!), but service was slow and prices were high. Room was immaculate and well appointed. I just love the style of this place. They were doing some construction while we were there, but it wasn't overly noisy. Free shuttle to the airport is a nice perk.

Great place, friendly staff, and wonderful location! I would definitely recommend this place.read more

Charming Hotel with very friendly staff! Very accommodating especially when you are traveling with…read moreyour folks who require special needs! Complimentary fruit drinks upon check-in and breakfast during the duration of your stay. Amenities are wonderful and has towel service. The Hotel has a gym and Restaurant (Expressions Cafe), the pool is large enough to accommodate a good size crowd. Book your tours via the front desk or their tour agent or have a relaxing time- have a massage or spa day which you could also arrange through one of their agents. Overall the hotel is pretty nice with rooms that could relax those tired achy feet and tired body due to your amazing island adventures! Enjoy!

Gave us a smaller bed than we booked and the front desk said they couldn't do anything about it…read morebecause they were fully booked. The AC is also extremely loud. Rooms are small and cramped.

We had a really bad experience in this resort. I booked it through Booking.con and the picture in…read morethat app did not match what's reality. We ended up leaving wIthin 2 hours and they didn't even refunded us our payment. They told us to call booking.com and I did. But then booking.com told me that the resort doesn't want to refund my payment. I paid $500+ and I lost that money This place is bogus. It showed they have ocean near them and when we get there it's filtHy. The room is not worth what I paid for and the wifi and TV are not working. I booked so many hotels and resorts around the world and it's sad to say this is the worst. I'm posting actual pictures we took in the resort and the room so beware and avoid this place. Oh btw, I cannot even rate this place in booking.com. So just imagine how a big rip off this place is. Don't trust this place and even those reviews in booking.com or other app. These are bogus and not worth your money.

We came for a family vacation and wanted to be close to the water so we picked this place. The…read morehotel comes to the airport to pick you up in a shuttle with water and provides cool towels. You drive to a semi remote road to get to the hotel. Once you walk in, the check in desk is next to an open dining area that opens on an infinity pool and beach in the background. Each room is a beach house so it's really cute. The bathroom has a shower without any doors that drains in the floor. Each room comes with a good air conditioning unit and the curtains do a good job of blocking out the sun when fully closed. Outside patio has chairs with long arms to dry your clothes. The only worry I had was that the outside sliding doors are tricky to lock. The pool was nice to swim in and it was very peaceful. It was cool to see the tide coming in and out every day while swinging in a hammock. Breakfast is buffet style and they start early for those that have tours. They also make omelets, pancakes, and eggs for you on request. My only complaints are the walls are a little thin so you can hear everything and you have to travel to get anywhere since it's a bit remote. I think it does add to the charm, but be prepared to travel some when you come here.

I was quite impressed by the Astoria Palawan Resort. The resort is beautifully situated very close…read moreto the water. We were here for three nights. But what impressed me most was the front desk, restaurant, accommodations, tour plans and water park. The front desk was prompt to our needs. They made every effort to ensure that my girl friend and I were satisfied and having a great experience. We were upgraded immediately when our landline phone was not working. The restaurant's breakfast and dinners were delicious. A taco night, who would have known. For breakfast, main dishes were changed daily giving you an opportunity to taste something new. Each night, a fire show capped off a wonderful evening. The accommodations were very good. The pillows and bed were vey comfortable. I liked that the shower and toilet area being separated giving us privacy. The tour plan was convenient and prompt. The tour vans were on time and they was no waiting. Tour plans were for many wonderful locations. We went island hopping one day. It included snorkeling in many locations over coral reefs and a lunch on one small island. Our other tour was to the Puerto Princesa Subterranean River National Park. This is something I will never forget. We also did a Mangrove tour by indigenous locals and zip lining nearby. What a wonderful trip created by the tour planners for us. The water park was amazing. Many slides and lots of water. Additionally, the water was very clean and there were many life guards on duty. I will go back or visit one of their other resorts.

This is like a secret resort hidden in nature. The place is beautiful while the amenities are first…read moreclass. The food is varied and delicious. Best of all, the staff is courteous and accommodating. They prioritize the guest experience at the top. I would come back again and again. Thank you to the people and management that keep this gem a gem.

Service: 1/5 Cleanliness: 3/5…read moreLocation: 3/5 The staff and service were something left to be desired at the Microtel. From the front desk to the restaurant, everyone seemed to hate their job which gave such a poor impression of this island of Palawan. The shared areas were well kept and clean, but the bathroom had mildew and signs of the previous occupant. I'm typically not so critical about things like this, but in combination with the service level, I'm concluding that this is not a well managed establishment. The location is gorgeous, but pretty far from anything walkable. If visiting Puerto Princesa, I recommend staying elsewhere, or come in with the bar set pretty low

Stayed here for two nights during my last Philippine vacation, going to the Underground River…read more Staff is friendly and attentive. They are also helpful in giving recommendations around Puerto Princesa, if you decide to leave the hotel. The rooms are basic, but very clean. The best part of the room was the sliding door that opens up to the ocean. Just steps away, there were beach loungers, a few picnic tables, and hammocks. And a few meters away, was the water. Our serene "backyard" was the perfect hangout, day and night. It's low tide during the day, giving guests an opportunity to walk around the seafloor and maybe discover some marine invertebrates. At night, the high tide is just as beautiful with the sound of the waves coming in. The picnic tables by their beach can also be used for dining. Their restaurant can serve food to those tables for a more intimate and colorful experience. A very nice touch indeed. Their restaurant is tucked in the left far side of the hotel, right next to the pool. They do have a decent menu with all the Filipino favorites. At dinner time, I enjoyed their Lechon Kawali and Pancit Canton. And with live soft music, good friends, and San Miguel beer on repeat ...no complaints at all! They also offer an inexpensive breakfast buffet ...with an omelet station and simple items like sausage, garlic rice, fruit, bread and pastries. Wi-Fi is terrible in the rooms and in most places around the hotel. Funny how people would stand in the hallways and hang out in the lobby for internet reception. Might be a good getaway ...away from using the internet (if you're into that). Their minimal, or lack of Wi-Fi service allows you to separate yourself from the rest of the world, enjoy the attractive surroundings, sleep, meditate, or swim. I noticed that there were jet skis and canoes nearby. And I heard you can also get a massage. Aside from having difficulty posting on social media, there are a few good reasons to come back... -It is a charming hideaway spot a few miles away from any main paved street. I actually enjoyed the bumpy ride! -They offer shuttle service to and from the airport and also Robinsons Mall -After a long day out gallivanting in high humidity, this place makes it really easy to relax and decompress.