Waste of taxpayers' money. You call for help on unruly neighbors who play unceasing loud music and…read moreall you get from those they send was "they could not hear anything". Better to have each household to have their own firearms than paying salary to these uncaring mouths to feed.

You call for help and instead you receive a rude response. What might not seem like a emergency to…read moreyou may be life threatening to others. I understand there is emergencies everywhere but there is ways to talk to people. No need to be rude to someone who feels fear or a threat.

Update: There was…read morean incident in Halloween of 2025 with one of your fellow officers pushing me. It was in a bar in downtown Hayward around A Street and Main Street. I was standing by the corner of the front bar. This Hispanic or Caucasian obnoxious officer of HPD did say "excuse me" to me and others. So I did my best to move a side. Still, HE PUSHED ME towards the bar table. Mind you it was crowded. Still not necessary to PUSH me (his hands on my back while my chest hits the bar table). I've seen him around for years. Usually obnoxious, arrogant, and sometimes looking like he's profiling me. I just let those things go. But not this episode of pushing me. If I'm not mistaken, I think his name is "Mendez" or "Melendez". I could be wrong. Luckily, I found a picture of him in a HPD social media account. I wanted to give this a 1 star but I figured that some of your officers are actually respectful and professional enough.

On a bright sunny day minding my OWN business parked in a parking space for people like me watching…read morethe baseball game. Standing up in the clear blue skies I noticed a Hpd car pass me by. Less then 5 minutes later that same car was pulling up to me. A little man got out the passenger side asking me did I have proper id to park there . I looked at him just like he was little. I shook my head in a yes way. He asked for proof!! I showed him proof! I had to take out my wallet to continue showing my proof! I asked why was he disturbing me he said they was on PARKING ticket duty! No Drugs! NOGuns! No! Alcohol! No! Loud music! No! Complaints! No! Speeding No! High Speed Chase! No Warrants! But I don't LOOK! like them! Police you must do better this was the 3rd time in Hayward I was HARRASSED by you and I know hundreds of people in Hayward that's never even seen you face to face for any reason. Just give me a few more years and you can have your city back. But until then remember I live here and pay taxes for YOU even when you're wrong! What happened to the police used to be OUR neighbors! But now you live somewhere else with my money. If I'm wrong prove it.

I actually experienced mild (passive) racism by officers of this department. A couple years back a…read morecrazy angry driver crashed into me, and I had a witness pull over with me so the 3 of us talked to SRPD. The angry man was of middle eastern descent (surname Ali), and the witness was a Chinese man, and I am 80% Chinese. Ironically, Mr Ali yelled at us right off the bat to "go back to our own country", even though he's a minority as well and I was born in Hayward, California. Anyway, that's beside the point. When the police showed up, 2 officers from San Ramon Police Department, Mr Ali claimed that the other Chinese man and I were related and knew each other and that was why we were both against him, when in reality it was just a random guy that witnessed his reckless driving that caused an accident. We were in 3 separate cars and have different last names and everything. 3 total strangers. Because of this racist assumption, the insurance companies ruled it a no fault collision even though it was obviously at fault. This forced me to pay a few thousand dollars for repairs with no compensation (insurance covered damages for 10k+ but I had to pay the deductible and other fees) due to this implicit bias by both the subject in question, but more importantly, the officers who took our report and contact information and stuff. I hope they get better with this whole "justice" thing. Of course this is purely anecdotal based on a total of one interaction I've had with this department in my life (I've lived in San Ramon since 2004), but I'm sure they can do better, or perhaps, be better.

This review is based specifically on Live Scan. I have been here twice within the past six months…read more Both times I called ahead and made an appointment very seamlessly. I utilized this service in July for my job and an officer assisted me. Yesterday, I went again to get Level 3 clearance with the district. I was pleasantly surprised that early this morning I received an email that everything was approved. I have been a volunteer for 5 years with the district so not sure if that helped with the expedited process/approval. Well, I am sure it did. Therefore, kudos for a quick and seamless process SRPD, SRVUSD, and BAM.

I was involved in a violent crime incident near the Oakland-San Leandro border. OPD asked me to…read moremeet investigators at the SLPD offices. I thought the request was odd at the time, but made sense after I got there. I want to thank the SLPD for making a stressful experience much easier. Your followup phone calls put my mind at ease. Thank you

Absolutely the worst ran police department this city has had in years. I've been a resident of San…read moreLeandro most of my life. The city has definitely grown and had changes. Some good, some bad. The police department though is a joke. Their social media content creator continually touts "education" vs law enforcement. Okay, you guys want to educate? Try community policing. The last good chief San Leandro had was Chief Tudor. When he was forced out because of politics roughly 30+ officers also quit, went on disability, or lateralled out. Says a lot about leadership. Don't get me started on the mayor or any of the other city government positions, all idiots. Now lets move along to dispatch. These idiots would rather explain to me that at 0300 its perfectly legal to smoke in your car, even if its out of tin foil, glass pipe, and a torch. That's exactly how i enjoy smoking cigars. You should try it. Now presently. I sent in a photo of a possibly abandoned vehicle with tags that were last renewed in 2020. Now this car should been towed period. Well the owners just moved it down the street. Still and eye sore. Yes i even did the neighborly thing and tried speaking with them. I was just met with hostility. I have emailed the traffic sergeant, the mayor, and used the san leandro app multiple times asking for help with traffic issues i see. Over the past few years I have no received 1 email or phone call back. I have seen ZERO attempts at doing traffic enforcement period. The san leandro app just advises they will let the traffic sergeant know. So either the people who run the app aren't letting them know or the traffic sergeant gives zero fucks. I look at neighboring cities and see how they work together with other local, county and state agencies to provide service, yes you guys provide a service. On the first day of school 2026, their social media creator said there was "8 officers and technicians city wide...." to help with traffic and other violations. They didn't specify how many sworn vs techs which matters. There is also 12+ schools within the city limits so, you guys had 8 bodies covering 12 school. What a joke. In castro valley for example, CHP and ACSO were issuing tickets for traffic violations in school zones, parking issues, and driving past school buses. I think its safe to say san leandro police doesnt care about public safety or quality of life. Listen up, what is it going to take to get a department worth a damn? The officers you have and that are available has zero life experience, are way too entitled and lazy. I am very pro law enforcement, however san leandro police, and the city government come up short 99% of the time. You guys are an absolute joke of a law enforcement department.

Thanks for your free hotdogs, water, and snacks at the Public Safety event today. We really…read moreappreciated the generosity and it was an educational and fun event. My bonus little one LOVED your hot dog!

This review isn't about the patrol officers who are fab. it's for the location of the office and…read morethe address attached to it. 21020 Redwood Road can't be seen on a normal driveby. building can be seen on Northridge ave. short cut: turn right into driveway when u see a Coldwell Banker sign at 21060 go straight on street alongside Northridge. CHP office will be visibly on your left shortly. CHP officer very professional, courteous getting my collison report -$10 cost, 5 stars for him. no stars for the driver who hit my vehicle.

Personally I have nothing against police at all my family works for them but one thing I hate is…read morewhen you come to another city and you got a situation going on and you make a phone call and they don't show up. What's the point of taking the phone call, what was the whole point of answering get in the description just not to show up. And this what makes me mad the most because it's like okay now what if my life was in danger and I would have had did something to that person's life and now my life is in Jeopardy because I did something to his life but yet the police don't come so you get put in these situations to where you might have to make a life and death situation decision which don't make no f****** sense. I don't know what's going on in America but we need to get back to the f****** fundamentals and we need to get back to real police officers I don't know who y'all hiring because first off most of the people y'all hire don't even know the f****** rules I used to work at the jail in Santa Rita most of them didn't even know the rules so that just lets me know most are here for a paycheck we don't have the love that we have back in the day when I was growing up in 1994 before me it was pure love when it hit the 2000s pure love 2010s straight evil I don't know what the f*** is going on but y'all need to get your s*** together don't answer the f****** phone if you can't come and apply pressure to a situation that's going on this s*** is f****** ridiculous and it's pathetic

Alameda has the BEST non-emergency services in the Bay Area(.)! I had to call non-emergency during…read morethe July 4th festivities to find a way to get home due to all the street closures. I literally had a panic attack because I was driving around for an hour trying to get home. Every street I turned on and down was blocked off with no way to drive through. I called non-emergency, and the agent assured me that she would help me find a way to get home. She was so helpful, and she stayed on the line (of course, with several "please hold" :)) until I found the street that I could turn down. However, this just showed me how great a city Alameda is.

Disappointed and frustrated with APD's inaction and unhelpfulness with a crazy-making situation…read morewith a toxic neighbor. I have an upstairs neighbor who has been causing a relentless noise disturbance in my home, using some vibrating sound machine every day and at nearly all hours. Attempts to discuss the issue with the neighbor directly and respectfully have only resulted in her spitefully ramping up the noise assault. It has made for a truly unbearable living situation. My property management company has been useless (see previous review of Drysdale Property Management), so I reached out to APD for help. I called and reported the situation, and an officer called me back a short time later. I explained the situation in detail, stressed the seriousness of matter, and pleaded for any assistance they could provide to put a stop to this. The officer told me he would talk to the neighbor and Drysdale and get back to me. Then... nothing. Not another word about the matter. I called and left a voicemail for the officer asking for a follow-up, and still got nothing. Meanwhile the noise assault continues, and I have been pretty much displaced from my home, as I literally cannot be in my apartment when this noise machine is running, which is all waking hours of every day. The neighbor turns the machine on first thing in the morning and leaves for the day, leaving the noise on, and not turning it off until nighttime. When I called APD for help, it was for a reason. If the situation wasn't serious, or could be handled any other way, I wouldn't be calling. So treat it seriously. APD should have visited my residence, listened to the noise for themselves, then made in-person contact with the offending neighbor and put the neighbor on notice that the noise harassment is unacceptable and needs to stop. A phone call is not an appropriate response in a situation like this. A visit from the police sends a message. A phone call much less so. I still have no idea if the APD even talked to the neighbor, as there has been zero follow-up. This isn't the first time I've noticed passiveness from the APD, especially in recent years. Slow response times (if they respond at all), phone calls instead of in-person visits, and a hands-off approach seem to have become more the rule than the exception, and I'm not the only one in town who has noticed this. I know police departments across the country have experienced major public blow-back for excessive force in the past, but the solution is not going in the extreme opposite direction, and just not intervening in situations that deserve to be handled seriously and promptly. I will give the officer I spoke with credit for advising me how to go about addressing this through the legal system, but I still expected more of an assertive response from the APD themselves. I expected help. This is what we pay taxes for. The only time I see APD reliably showing up these days is in the South Shore shopping center, apprehending shoplifters. Because when it comes to a business' bottom line being affected, they're on it, but when it comes to a crazy neighbor making your life a living hell, you're on your own, and good luck dealing with the clown show known as civil court. Unacceptable.

Useless--not capable of de-escalating a situation They give advice and when the victim follows…read moresaid advice--nothing is done and---as usual--zero backing. They continue to disappoint and empower the ppl harassing/threatening the innocent.

Officer Gabriel Williams, who was off duty at the time, collided with my mother's vehicle and…read moreproceeded to behave in an aggressive, disrespectful, and deeply inappropriate manner. He used racially charged and vulgar language toward her, repeatedly called her "stupid," and referred to her using profane and derogatory terms, including the "B-word." He assumed she was driving illegally without any basis and attempted to intimidate her by loudly identifying himself as a police officer, clapping his hands aggressively, and escalating the situation. A woman who identified herself as his girlfriend and who stated she was also an officer from Danville who was also off duty, arrived on the scene and was witnessed telling Officer Williams to calm down due to his erratic behavior. They both later provided false information to CHP about who was at fault for the accident. After researching we could only find her last name has the letters BAN in it. This kind of conduct is unacceptable, especially from someone entrusted with upholding the law. Officer Williams' actions were not only unprofessional but dangerous and discriminatory. Behavior like this undermines public trust and raises serious concerns about his fitness to serve as a law enforcement officer

I don't get why everyone is upset with this police department. I find them quite superb!…read more They were very gentle when they handcuffed me. Also if no one has ever been inside the patrol vehicle I can confirm that it is quite roomy. Overall, very professional! Will get arrested by them again, for sure!

On 8/6/2026 with Officers Pigmon and Officer Silcox 5 stars. They went above and beyond for my…read moresafety. I am Grateful and you are appreciated. On 8/7 2008 Fremont PD never showed up on a restraining order a violent restraining order for over 2 1/2 hours and I was dragged and beaten very badly. Thank God for the Good dedicated Police Officers.

I'm currently with my 8 year old child stuck at the North Main St exit for the past hour. An…read moreofficer just drove by without asking if we needed any help or anything to make sure we're safe. Thanks for nothing.

Always responsive when I've needed them. I've found them to be courteous and kind. They do a great…read morejob protecting the community. Thank you, WCPD!