Long time supporter of Law Enforcement. I was recently pulled over because of a phone call. I know don't answer the phone when driving, but it was a safety situation with another vehicle. I answered and informed the caller I would call him back. That's when a CHP pulled me over. I tried to explain to the officer he didn't want to hear it. He gave me a ticket, didn't give a warning. I have a perfect record. You would have thought he would give me a warning. I see dirt bikes driving down Mission Blvd every day. I see blacked out car windows(tint) But he targets the working men and women. I'm literally in uniform you would think he would take that into consideration. Now as a long time supporter I have changed my view and will no longer make donations to law enforcement or support them in voluntary programs. I am really disappointed and feel the officer was trying to make a name. Pathetic! read more

This review isn't about the patrol officers who are fab. it's for the location of the office and the address attached to it. 21020 Redwood Road can't be seen on a normal driveby. building can be seen on Northridge ave. short cut: turn right into driveway when u see a Coldwell Banker sign at 21060 go straight on street alongside Northridge. CHP office will be visibly on your left shortly. CHP officer very professional, courteous getting my collison report -$10 cost, 5 stars for him. no stars for the driver who hit my vehicle. read more

Several years back my friend and I received a $194.00 ticket for Jay walking on Redwood Road near Luckys & Bart If you are going to enforce this law then enforce it because I constantly see people Jay Walking all the time on Redwood Road/ Castro Valley Blvd even in front of the police and the police don't make a U - Turn or stop them. My Jay Walking ticket I received was most likely from a Rookie Cop who was most likely having a bad day. Most police don't stop people for Jay Walking. They don't stop anyone in Oakland or Hayward. Seriously, If there is no traffic or any vehicles coming, Why would anyone walk from Liquor King Liquor Store to Castro Valley Blvd to use the crosswalk then walk all the way back to Redwood Court? That's completely out of the way. That's fine if there is heavy traffic or lots of cars on the road. It could cause an accident. CHP should refund my citation I had to pay since they are not enforcing it at all. read more

Not only did they I'm pretty sure illegally tow my vehicle that had over heated so I pulled off the road and parked with flashers on and went to get coolant when I got back less than 1 hour later they had already towed my vehicle but on top they use a tow company Chambliss and sons towing company who are crooks if you Read their reviews they have many many 1 star reviews about how rude the workers are and how much of liars and crooks they are the only reason I can see they would give a contract to such a horrible crook company is if whichever officer does the contracts is getting kick backs from them read more

They are absolutely unhelpful to law abiding citizens! I have had my phone number for over 17 years. Suddenly I start getting phone calls from folks having my phone number written on their tickets by CHP! Unfortunately, it turns out my phone number is one digit off from the San Francisco Court House. Anyway, 3 hours calling and calling and calling CHP and I can find *NO ONE WHO CARES!* or that can help me. In fact, CHP has been extremely rude to me on the phone in trying to rectify this issue, passing the buck at every chance! I have been told to call this number and that number and this number. It is harassment and I just wish I had the time to pursue legal action against these people. Stupid that I can't get a silly thing like this addressed in a professional and courteous manner. read more

On 11/18/2020 I got into my very first car accident. Someone hit my brand new only three months old car from the back on the freeway and took off on foot after the accident before CHP arrived. My car was totaled. I was traumatized, devastated, all shaken up and heartbroken. CHP Officer Flores (Castro Valley) came in like an angel. He calmed me down, encouraged me and provided incredible support. He made sure that I was safe until my sister picked me up. I so much appreciated his kindness during this most difficult times of my life! Honestly, he was there like a family member! May God bless his kind heart! Thank you all CHP Officers ( and everyone in blue) for all that you do for us! We totally appreciate you!God Bless. read more

To the Highway Patrol guys who responded to a solo accident I just had on 580....you guys ROCK! As I was driving home from work there was a deer on 580 near the Estudillo exit. I avoided the deer yet lost control of my car. I must've spun around a few times, and came to rest facing the wrong way after hitting the center divider. The CHP officers were like Super Heroes to me! They got me off the freeway and helped ease me as I was extremely shaken up. I am eternally grateful to the 4 CHP officers who helped me. I just needed to share this with the world. Thank you so much! read more

Dropped in because I got a ticket from a cop from another county whose handwriting was illegible and there was no contact info printed on the citation. When I entered the office, the officer gave me a big smile (which of course I didn't expect from going into a government office. Not only did he help me read the ticket, but he tracked down the office that I needed to contact and called them up to confirm that it was the right address and phone number. He really went out of his way to help. Wish I'd gotten the officers name, but thanks! read more

I wish I could remember the name of the officer because he has very helpful and kind. I went to get a report of a car accident in which my dad was a passenger. He said if my dad was around or if I had his ID but I didn't. Then he matched his info from the police report with my ID (same last name and address) so didn't have to return. He even waived the fees :) read more

I for the first time in my 62 years of life witness what a rude unprofessional police officer could be on 8/13/21. My son avoiding an animal pulled over suddenly turning over his vehicle. When I first arrived at the scene followed by officer McMahon badge 135, first thing out of the officer's mouth was show me your Diver license, proof of insurance and registration. My son provided his DL and I returned to the wrecked car with glass all through the seats looking for the registration but could not find proof of insurance, my daughter-in-law texted proof of insurance that I showed the officer but he said this does not show type of coverage, it was a photo of my exact insurance card with all the information on it. Then with my son finding it hard to stand, the officer said go get your bumper that had fell off his car during the rollover, the bumper was on the side of the road not even on the highway and at least 50 feet from the car. I'v all my life had much respect for the job our law enforcement does and am grateful they put their life on the line for our community. In 62 years never ever had any issues it's a shame that as a mother seen for myself how my son was treated officer McMahon you do not represent all the other good highway patrol officers and to have the nerve to issue a ticket violation 22107 read up on the code my son never should have been given that, too bad that on that day you were the bad apple off the tree. read more

Just wanted to leave a note and express my sincere gratitude toward your department and an amazing Castro Valley officer on your staff, Officer Bob Van Der Paardt. I am a stay-at-home dad of a 4-year-old daughter and a 15-month-old son, and it goes without saying that I absolutely have my hands-full most days of the week. Late afternoon Tuesday the 27th, I was driving the family van on 880 with my toddler son in the backseat, on our way to pick up his sister at her preschool in Castro Valley. Along the way, before we reached the 238/580 interchange, we ran over some debris that blew out our front passenger tire. As I pulled off into a gravel-y, not-so-ideal shoulder of the road, and contemplated how I would change the blowout with the spare, my son, shaken from the situation and my look of growing concern, began to get upset in the backseat. Add to that the fact that I was going to have to move my son from his 2nd row infant carseat to even ACCESS the spare tire compartment... and you can quickly see where the stress begins to build. Knucklehead dad + screaming toddler + high-speed merging on-coming traffic + urgent need to make roadside repair = stressful chaotic scenario. As I was considering what course of action to take to quickly remedy the situation (face in hands trying to decide whether to call AAA or my wife to come and get our son, or...), I hear a knock on my driver's side window. THIS is the EXACT moment when a really bad day suddenly took a much needed turn for the better. Officer Van Der Paardt, having parked his patrol bike some distance behind my minivan, immediately helped me assess my situation, get my son out of the car, into his stroller and positioned far out of harms way, locked down my wheel while I removed the spare and jack equipment, actually got down in the dirt and helped me swap out the tire quickly and then slowed traffic considerably to escort me back onto the freeway safely and waved me on my way. The calm, collected, respectable, civilian side of me would like to say, "Thank you so much, Officer. Your assistance was much needed and came at the exact moment that I needed it most." The 'knucklehead dad' side of me, had I expressed exactly what I was thinking in my head when you knocked on my window as the tension in my car's cabin built to a chaotic crescendo, would have been, "Duuuude! Oh, sweet Jesus, thank you, man. You are a life-saver." I think ultimately, I was a bit of both: A calm, collected knucklehead. The truth is, I feel both responses would have been and were appropriate with Officer Bob. He was professional, down-to-earth and made my son's safety and well-being a priority. Thank you for your assistance, sir. Most sincerely, Matt & Finnegan ("Finn") read more

I feel like a lot of these reviews have no merit, seeing as it's only your fault alone if you get ticketed for speeding or whatever. But! I have my own one star rating to lend based on phone interactions. My husband and I are expecting our first child next month and we wanted to be extra sure the car seat is installed correctly. We heard someone can install and inspect your car seat for you at all CHP offices so we called CV CHP to set up an appointment to do so. AND WE'RE STILL WAITING TO HEAR BACK A WEEK LATER. Why offer an appointment-based service and pay lip service time and time again that you're passing the message on and we WILL get a call back, etc if no one is EVER going to follow through? Not only is this a terrible "business" practice, but it's unsafe! We're trying to do the most responsible thing possible by having a professional look at our car seat installation to protect our infant and NO ONE ELSE is prioritizing the safety of our child in the way they should be- even though it's their JOB. I'm seriously livid about the whole thing. Luckily for me, I found a YOUTUBE VIDEO by a child safety seat installation professional for our specific seat that leaves me feeling confident I can do it myself in an accurate and safe manner. Shame on CV CHP for having no sense of urgency, or even courtesy, when dealing with new parents who WANT to follow California State Law. read more

Thank you for making our freeways safe . I see that message boards on Highways remind motorists, with phrases that's easily to remember , click it or ticket, and so on . Is it possible to add a phrase , stating BLINKING SAVES LIVES . Deaths on highways can be reduced significantly by reminding motorists to use their turn signals , when entering another lane . Thank you read more

The best place to go if you have tickets to be taken care of. A fantastic place to have your new child's car seat inspected so that you KNOW that it is installed properly. Each and every officer in the CHP are there to help you. Know this! The Highway Patrol Officers are all really great women and men. read more

Castro Valley CHP is the very helpful. The are always on 580 slowing the crazy drivers down and saving lives. Good Job! FE

On 22185 Center st, we have a red zone that people think its their parking spot, this makes it extremely hard to exit our residence, and it blinds us with lower cars from seeing people fly down the hill. In one month I took pictures of each car parked in a red zone and no tick ever submitted. NEED Money for Castro Valley? Start writing tickets for parking violators. read more

They gave me a ticket. At my house. On my parked car. Three miles away from the 'highway'. For no front plate. Did I mention I was in the process of removing my front bumper? Hey seargent eagle-eye - what did you think the wrenches were for? read more

this review goes out to the Highway Patrol that rule the 880 corridor in Hayward. Thank you! Thank you!Thank you.! The patrol guys were on it when my kid was in an accident on 880 last night. They calmed her down, got her to the hospital and stayed around unitil famiy got there. Plus the officer handling the accident was hella cute!! I got a speeding ticket on 880 a couple of years ago. This granny was hauling 90+ on 880 on a sunday morning and yeah I got caught. i was laughing so hard that the officer who stopped me started laughing. I turned over all my paperwork ya know license, regi, insurance. Of course he had to check the old girl out. he came back to the car and announced that this was my very first speeding ticket ever. i said how 'bout that! I started laughing again. he gave me the ticket and reminded me to take it easy on the road. i assured him I would. hella cool officer and hella nice. I dont know if its the hayward to San Jose 880 patrol Officers or what but my hats off to all of em... read more

Minus 10 stars for the officer who gave me a ticket for going through a red light on my bicycle. Because I need to merge over a lane to my left as my lane has to turn right and I need to continue straight, I go through the light which allows me to get ahead of traffic and merge safely. Going with the green light means I have to merge over in rush hour traffic, in the dark, on a bike, with cars merging to the right and coming up from behind me. Furthermore it's at a T intersection and the street I crossed is the exit to a business park and there are almost never any cars leaving. I explained this and the officer seemed to understand but couldn't give a warning, he had to give me a ticket.That ticket cost me $490, yes $490 dollars for going through a red light on a BICYCLE! Forget about traffic court, they simply will not lower the fine for red light violations. Justice my butt. I've been riding a bike for 51 years and this is the only ticket I've ever gotten. While the shoot `em up guys are busying shutting down the freeways this officer is busy cracking down on 57-year-old cyclists commuting home from work. read more

I had the child safety seat in my car inspected at the Castro Valley CHP Office. It was a good experience, I sleep better at night, and I am grateful for this public service. The staff is highly professional and courteous. Everyone should have their child car seat checked out for proper installation and the CHP provides this service free of charge. Call and make an appointment today! read more