I've gone to them three times in a row and each time there are two women there that pick on my…read moresister in law. My mother-in-law (who limps) and my sister-in-law (who is 12) goes with her to help her out and this last time really upset my mother in law. She had told me that one of the ladies was refusing to give her a basket to help my mother in law. They weren't letting my sister in law grab a basket for my mother in law and they didn't know why. Then they began to give them problems about them not being able to understand and respond in Spanish. Then second day the same lady was on cashier and pointed to my mother in law and said she didn't want her there. Neither my mother in law and my sister-in-law believed they had absolutely no reason to be treated like that when they hadn't done anything.

Great customer service. The consistency of employees mostly change every few months but lately it's…read morebeen a nice lady who's usually with a Male assistant but tends to change every once in awhile. Anyways it's an average business like any other you recycle, get your money, end of story.

They pay the least for plastic recycling. Don't recomend go elsewhere. Any where elseread more

Great place to drop off cardboard!!! Thank you for your…read morehelp! We just moved and had too much for our bins.

I always have a great experience everytime I come here I always get great prices n great serviceread more

Very good service, very helpful, welcoming and nice, quick and easy process. It was nearby my house…read moreand we got all our recycling done very fast. Would highly recommended to anyone who is looking to get their recycling. You will get more money if you leave a yelp review for the company. It was a pleasure doing business with Genesis recycling.

I used to have issue with customer service here, but the guy that works there now, I have no issues…read morewith. He helps me get the bags out of my car as soon as I pull up if there isn't a crowd. He makes small talk and is always polite. People complaining about them not assisting in sorting, must not understand how recycling places work. You are supposed to sort your own recycling before you get there. Also, if you want to get paid for each individual item, find somewhere with the machines that you can insert them one by one, otherwise, they weigh them and you get paid by the weight and not what you paid. Not sure where these unrealistic expectations of a recycling facility come from.

Super friendly people. Helpful and kind. They offered to help sort if needed, brought over…read moreadditional baskets. Can't say enough good things about them.

I just moved to Palmdale, CA. TWO WEEKS AGO, I called to arrange the start of my service, with…read morepick-up beginning on 2/25/26. In that call, I alerted them that the house I am moving into is missing the recycle bin. Also, the yard waste bin is broken in two places and needs replacing. I was assured this would all be taken care of by the time I arrived on 2/18. I arrived on 2/18 to the new house and saw that they brought a new yard waste bin, but failed to take away the broken one. And failed to bring the recycle bin. So, on 2/19 I called again to tell them that I have the new yard waste bin, but the broken one is still here, and also I still don't have a recycle bin (and when unpacking a whole house, there is LOTS of recycling accumulating. They assured me it would be taken care of. On Mon 2/23, I called again to confirm WHEN it would be taken care of because my neighborhood puts trash out on Tues nights for Weds pick up. I was told on Mon 2/23 that it would be tended to (new recycle bin brought and busted yard waste bin removed) by 4pm on Tues 2/24. Well, I just did a live chat with a WM customer support how tells me they cannot do a delivery/removal the same day as the request, and since I am making the request today, it will be done sometime tomorrow. I point out that I made the request TWO WEEKS AGO and again nearly a week ago, and called yesterday to confirm it would be tended to today. She just says "sorry. I understand how frustrating that must be. You can put recycling out in paper bags or boxes that are not bigger than 3 feet by 3 feet. Well, we have high winds here in the evenings, so if I do that, my paper products will blow all over the neighborhood. And this would require reassembling broken down boxes. Not happening. So, now I guess I have to wait and see if they bother to bring the recycle bin tomorrow (or even take away the busted yard waste bin). So far, not a very good customer experience. I did insist on a 25% credit on my next bill to reflect the utter failure on their part to do the simple task of bringing a bin within a TWO WEEK timeline, and then not being able to do the pick up on trash day because they failed at their job to give me a container. At least there's that.

The only reason we use waste management is because we have no other option in Palmdale…read more Our cans get skipped (usually 1 or 2) at least once a month. When you call customer service to let them know a can was missed they insinuate that you are lying and claim to look at the video of your address, and tell you it is your fault for not putting the can down. I ask them to send me the video of my cans not being down and they retract their statement and say they will have a truck pick up your can. No truck ever came. Had to wait for my next week pick up. Shame on WM

Fantastic customer service! They went out of their way to help me out with my order and were very…read moreprompt in delivering the bin. I will definitely use them again!

Apparently this company does construction too, well I wouldn't recommend this company do come and…read moredo anything. First off they can't keep the appointment on time, showing up 1 hr and 15 later. There employees complain that they changed the schedule and whine that no time was give. Hello it's a job things happen that change. I asked for a quote to build a wall. Never got it and was listing to the employee whining that I didn't give him time. I had 2 companies to do 1 thing and give me a quote, Bernal bros employee complaining that I didn't give him 5 mins, the second company that came on time did it with in less than 5 mins and didn't complain.

I can't say anything really good or bad about Bestway. It's more or less what I expect from a…read morerecycling center. It's kind of dirty, they weigh your recyclables, and they pay you cash. They do sometimes have hand sanitizer but I keep my own in my car as well as wipes. They're located in the Gardena Market's parking lot so parking can be hit or miss. I've not had a bad experience coming here but I don't know what they could do for me to call them excellent. They're just a convenient and competent recycling center. I couldn't say how their rates compare because I go them mainly for the convenience.

I have always been trying to find a recycling place close to me since the one near Crenshaw Blvd…read moreand Artesia closed down years ago. Happened to Google and found "Bestway Recycling" the other day. I was happy I did. The place sat at the corner of the Gardena Supermarket. Service was fast. A person was cleaning the area when I went there. Though it looked simple and might be a little outdated, overall it was clean with no trash smells. A very tall guy helped me, and I was there in and out. Very fast service and friendly people. This might be my new recycling place!