This place was closed and the phone is not working either and I still need my consult

Do not go here. There are other options in town. Use those. Brief overview of my issue: Had a HOME sleep study scheduled. Was told to come in on SUNDAY to pick up the equipment. Didnt think anything of the weekend that I was told to come in. Drove 40 min. south, the place looked deserted. Looked online and their hours showed that they were CLOSED on Sunday. Checked their website for clarification. Also showed CLOSED on Sunday. Called their number just for a triple verification, and sure enough, it stated that they are closed. Now, this is for normal business hours as I was told the DAY AFTER I was scheduled to pick up my equipment. You can pick up equipment even if they are closed for business. THIS SHOULD HAVE BEEN COMMUNICATED. Whats worse, is the very next morning when they opened, I called, and they could not issue me the equipment I was apparently supposed to get the night before. Even though it was still there. Crock of crap. Go somewhere else. read more

Office staff seems lost and disorganized. When asking for a office manager it is refused and the person on the phone just speaks louder ignoring the request for a manager. Could have had my appointment but the staff failed in the basic job they do. read more

Never even stepped foot in the building and got charged twice for missing an appointment. The first missed appointment was my fault so I gladly paid for it. The second appointment they scheduled themselves then charged me another 50 bucks when I missed it then refused to waive the charge. Clearly Dr. Bhandari cares more about making money then treating patients since the missed appointment fee of 50 dollars is his rule and he himself refused to waive my second charge. This is what your ill gotten 100 dollars bought you Dr. Bhandari, you suck! Read the other reviews sounds like the office is disgusting inside anyways. I'd give this place negative 5 stars if I could. Get in another business Dr. Bhandari clearly you care very little about your patients! read more

So I arrived at my sleep study around 7:45 p.m.They said my name ******, I said yes, then they said the front office has been trying to reach you seven times. If you could give them a call on Monday, they took my number down and realized wait, the front office got the paper work mix up with someone else. So then we proceeded I asked her what time is check out time, she said 5:00 a.m. I said the paper that gave me said, its at 6:30 a.m. not 5:00.Then I mention day light saving time. They still said 5:00 at that point I was like whatever. The other tech said that the patient just need 6 hrs of sleep for the testing. So,*******set me with wires and etc the tech was cool and laid back. After the setup she made sure eveything worked. Then said Good Night. I remeber the hand out mention around 10:00 p.m. is when you should start falling asleep. Well I couldnt b/c I could hear another tech talking to her paitint near the front office. I herd laughter and etc.. then I could hear them walking into the gentleman room then his intercom. After that I finally dozed off. Then I woke up herd cars, going by, an ambulance and laughter. I pressed the intercom button for water and informed the tech I can hear laughter from them she had a surprised looked, she said no its not us etc.. and I told her im hearing noise from cars too. She ask if I would like to change rooms since her other patient didnt show up. I asked her, well... what time is it she said, its almost 2. At that point I told her I'll just stay here since, its was daylight saving time it will automatically be 3. Around 5:15 I immediately got up and I herd the tech from the intercom tell me she on her way. When I told her again about me hearing noises she said it could of been the docoter, because he sometimes wacthes tv, or researching imformation. I'm like really... I herd two females laughing last time I check both of the doctors were male. Then she inform me that no one had expereince this before. I said, either there tv was really loud or maybe they had head phones in.I notice that I notice I had to be gone by 530 while the other patient was still there and it was almost 6. I filled out the qustionaire and survery and noted that I could not sleep at all. My problem is with the location it mention sound proof rooms, the rooms were not sound proof well at least room 6 wasn't. I was near the office and in the corner of the building. The check out time being around 5 o'clock not 6:30 as the paper work had mention. It doesn't take me long to go to sleep, but that night it did. Would I go back to that location no. I could hear way too many noises. An the fact that I didnt get to use the Cpap cause I didn't get enough sleep do to noise. There a high chance that they will tell me I'll have to be tested again. I will be declining no, because to me it was a waste of funds. read more

Impatient and curt receptionist on several occasions. Did not return calls within a reasonable amount of time and indicated they left a message, but later discovered they had the incorrect number. Received an accurate diagnosis and was treated professionally by technologist. The physician who wrote the report did not return calls. After communicating with them for over a month, I found another sleep disorder center (Southern Sleep Diagnostics) that promptly took care of my needs and provided the equipment promptly with awesome customer service. This center does not provide equipment. read more

I had a sleep study done at the now-closed Stonehue office about 3 years ago, and have to believe the negative reviews were about that office. Yes, I could hear employees talking there, but not so loud as to be a real problem, although full disclosure: I am hard of hearing. At any rate, I had my follow-up study at the Alamo center's Babcock Road location yesterday. I admit I had concerns after reading all these reviews, so I was forewarned. Well, the room was spacious, ultra-quiet, and included a bathroom and ceiling fan. The attendant, "Sonny", was professional, informative, friendly and was about the most customer-service oriented person I had encountered in years. I awoke several times during the night and needed assistance: he came promptly and cheerfully helped me out. Bottom line: I hope I don't ever need another sleep study, but if I do I would go to that sleep center in a heartbeat without any reservations. read more