MILITARY PEOPLE BEWARE! The property manager, Tina was very passive aggressive, unorganized, and…read morecold. The windows need to be replaced. There aren't actual locks on the windows and sliding door. They are locked by wooden and plastic dowels. Remax and her are never on the same page about the rules and expectations. She expects you to analyze the lease with absolute perfection. My pregnant friend was extremely stressed out about the move out process. She was very picky about when the utilities needed to be turned off. I would 10 out of 10 NOT recommend military deal with her.

Before doing anything with this company read all their reviews on here and google…read more Rented with them for one year, worse property manager ever. They will try to scam you for anything, be very careful. Extremely happy to be finally free from this company. Never again Stay away from this place! There are other property managers in this town that treat the customers with respect and how they should be treated!

We were with Robin and Henry for nearly 7 years and had a good relationship with them. We were…read morealways upfront and honest about any problems we had with their houses, and one was a real dive. We hardly called with any problems. Henry always seemed to have a problem with us whenever he had to come fix something. Well we movied out of town and after 2 months of not hearing about our deposit refund I called her. I was told that the glass on the back door was shattered and they had to replace it. I know full well there was nothing wrong with that door when we left because I was the last one to shut and lock it. Do not trust them to do the walk-through w by themselves, insist on going with them.

All was going well in moving into the rent residence, and Robin seemed to really like me calling me…read morea gentleman, etc. Hendry was a real pain from the get-go, made excuses and was hesitant to do anything. If something was mentioned he was likely to bang it to make it worse, and he'd starred at something with judgment and then make it worse. I gave legal notice which Robin took as if she'd do the right and legal thing. Didn't happen. No letter about the deposit return and no deposit return. Behind her smiling face was sadness, anger, hostility and bad intent. That's not legal, ethical or...considerate. And the fine for that is 3 times the security deposit! You've been warned. I was told from a good source that they are tired and sick of their jobs and want to hit the road in retirement. And what did she do with the deposit money that I paid - keep it for what? Herself? A conceal firearms class & permit (which they did)? I was told they are SLUM LANDLORD (management company), and that is so true. Drugs had been dealt there at my location with two different tenants. Next door was also doing stinky illegal drugs being sold at midnight to 2am with car lights on me through the open front door in summertime. And the drug smell would go right though the walls which you could look & see right through!!! Lizards kept coming easily underneath the screen and from door! No help from Hendry. Illegal again! I got legal help from ABQ and that helped but I was gone shortly after that. The druggies broke through my door (before I moved in). The hostile angry obese neighbor directly across from me had MAJOR issues and is NOT to be talked to at all if you can do that. Total Solutions Property Management is dishonest, and you don't want to rent an "as is" property, not in NM anyway. I drove to ABQ to get out of the lease but didn't want the hassle. Mistake to rent from Robin and Total Solutions. Hendry was SO depressed while I tried to get him to his senses because I felt sorry for him. Yikes, where's a good professional when they're needed? Oh, and the GIANT black cockroaches on the walls and ceiling - whoa. I didn't even feel comfortable in taking a shower and not because the heavy handle would fall and hit my bare feet - ouch!

Greg was fast, responsive and found a late night solution for a problem at our cabin! Highly…read morerecommend Greg! So nice to actually have someone pick up the phone at 8:30pm on a Saturday night and find and affordable solution for us. He is the best!

From the owner: Haul off, power washing, yard maintenance, raking, gutter cleaning, pine needle raking and removal,…read morepinecone removal, carpet cleaning, wrapping water pipes

If you are looking for a realtor that will be there for you every step of the way Marisela is the…read moreperson you have been looking for. Outstanding customer service, she kept me informed every step of the way when I purchased my home and answered my questions right away.

From the owner: As your Realtor be assured that your best interests will be my…read morepriority. I have helped "open doors" for my clients since 2005 and will walk you through the process with compassion, honesty and integrity. I pledge to always keep you informed, listen and work diligently. Whether you are buying or selling, be it your first home, your last home, building your investment portfolio, or in need of property management services I will go above and beyond to bring you the best possible outcome!

Beyond knowledgeable and will not give up on you, she stuck with me through communication issues…read morewhile I was out of state, after several major repair issues and over a long term sale. Her knowledge of contractors is monumental if you need repairs and if you are not able to be present she will ensure no corners are cut and repairs are done correctly. She is easy to get ahold of and always answered questions. No matter the issue she stuck to it and made sure we were able to sell the house, absolutely choose Anastasia if you want to buy or sale and dont want to worry about the realtor not having your back!

I am a home owner who owns property next door to these landlords…read more A couple of putz. I have seen several tenants come and go in nearly five years and it has been a litany of mismanagement for single mother, active military and working locals. When I have attempted to contact these people to discuss a shared property issue, the wife doesn't return my phone calls, puts her husband on the job (who also won't return my calls) and he is a yeller at tenants. When one active military person was trying to work and relocate his family at the same time, his landlords were sending their employees over to his house to show it while he was packing after a day out in the desert working for Uncle Sam. I have seen and heard multiple instances of inconsiderate behavior from this organization. I would not recommend their services-if you can call it that- to anyone.