Beyond knowledgeable and will not give up on you, she stuck with me through communication issues…read morewhile I was out of state, after several major repair issues and over a long term sale. Her knowledge of contractors is monumental if you need repairs and if you are not able to be present she will ensure no corners are cut and repairs are done correctly. She is easy to get ahold of and always answered questions. No matter the issue she stuck to it and made sure we were able to sell the house, absolutely choose Anastasia if you want to buy or sale and dont want to worry about the realtor not having your back!

This review is referencing my experience in renting a property that they manage. The owners live…read moreout of town, and I only ever dealt with the Coldwell staff. Rented a one bed/one bath small house, there in town. Was able to schedule to view the property before deciding to apply to rent. The property was modest (nothing fancy) but the price was within my budget. At first glance it looked promising. Then I applied, paid the deposit and first month's rent, and got keys to the property. I was moving from out of town and the initial paperwork phase went quite smoothly. Once I got moved in, I realized the property had a few big issues. Immediately had to reach out to Coldwell to get their maintenance team out to do repairs and get the house inhabitable. That took a conscious effort and repeated phone calls and significant time. Not enjoyable when I just put down good money, moved from a long distance, and was hopeful that I could enjoy my new home. After weeks and weeks, eventually got the repairs completed, and house was finally in liveable condition. Down the road new issues came up that needed addressing as well. Overall, felt like a constant battle to get things done through the management team. I think at some point their team changed hands, and then I was having to deal with a whole new set of people and explain things all over again. Also, I got some attitude from a couple of different staff members at their office, which was disappointing. In preparation to move out I had to pay for multiple cleaning services and provide receipts of the cleanings. Even after doing so, they still decided to dip into my deposit and provide me with only a partial reimbursement of it. Overall, felt like this entire renting effort was more a challenge than necessary. If I were to have stayed in the area, would have found pretty much anywhere else to rent from. Renter, beware. That is all.

As a real estate company, Future Real Estate uses the latest technology and not tied to an office…read moreor having to do a follow up days later. Information is readily at their fingertips. My wife and I had the distinct pleasure having Marianne Munoz help us find a home in Alamogordo and what a breath of fresh air having her take care of us. She is witty, has experience, full of integrity and has a broad range of contacts a homeowner will need. Marianne is extremely competent and is a go-to person for answers. She continually sees the glass as half full, never half empty; she is positive! Marianne is a consummate real estate agent and stands out within her profession. I highly, highly recommend that you use her services, regardless whether you are buying or selling a home.

Marianne and Justin are the best of the best: Kind, caring, knowledgeable, and excellent in every…read moreprofessional way. Hearts of gold. They found me a wonderful home and also helped me sell a home. They were great with every aspect of this.

MILITARY PEOPLE BEWARE! The property manager, Tina was very passive aggressive, unorganized, and…read morecold. The windows need to be replaced. There aren't actual locks on the windows and sliding door. They are locked by wooden and plastic dowels. Remax and her are never on the same page about the rules and expectations. She expects you to analyze the lease with absolute perfection. My pregnant friend was extremely stressed out about the move out process. She was very picky about when the utilities needed to be turned off. I would 10 out of 10 NOT recommend military deal with her.

Before doing anything with this company read all their reviews on here and google…read more Rented with them for one year, worse property manager ever. They will try to scam you for anything, be very careful. Extremely happy to be finally free from this company. Never again Stay away from this place! There are other property managers in this town that treat the customers with respect and how they should be treated!

Nothing to say except that they will keep your deposit no matter what. Want to keep you as renters…read morerather than help with home owning. Seams like it is about nothing but the money.

Bonnie, Maria and Laura are the best hands down. Bonnie Deeds does an amazing job at getting you in…read morea house and even helps you with your credit so you can step up from renting to owning a house. Bonnie even helped me when i moved to another state and bought a house there. Definitely the best that Alamogordo has to offer when it comes to buying or renting a house!!!!!!

They were accommodating with a tight schedule and came when the weather was a bit wet. The office…read moregot the survey submitted quickly.

The owner and surveyors are the definition of professionals. They answered any and all questions I…read morehad, and provided multiple surveys on time for properties that were short-notice closings. I would highly recommend Alamotero Land Surveys to anyone who needs a survey company to perform a reliable job.

Paula was excellent and I'm so glad we could have her as our realtor! Our house sold quickly thanks…read moreto Paula and her team. She answered all questions and concerns and got to work immediately to get our home listed and sold at a competitive price. Paula has been in the game for about 20 years so she knows what she's talking about. Trust her. Listen to her advice and she will take care of you!!!

Would not recommend. A friend of our who is a realtor in another state gave us Mary Lockwood's info…read moreas a referral. We were located overseas at the beginning of the home buying process. Mary Lockwood seemed eager and helpful at the beginning. While I am grateful she knew someone who was willing to sell their home that was not on the market, I would not recommend using her for your home buying needs. This home was not the first home we have purchased. We were not at all new to this process. After signing the contract for the home, Mary changed. No longer helpful. She no longer performed any of the tasks required of a realtor. Since she would not respond to emails from both the title company and the lender, it was up to us to get all the paperwork required by both to purchase the home. Both title co and lender were very understanding and were excellent to work with. We closed on this home while we were in another state. Mary didn't show up to the closing there at the title co w the seller nor did she contact them. They never heard from her. The title co worked w the seller to get the info for us to get us the keys to our new home. It's been over 30 days since closing and the only contact we have had from her was info for utilities for the new home a few days after closing (we had already completed that task). No congratulations, no thank you, nothing. Also at this time the referral fee from broker to broker has not been paid.

The workers there are extremely rude and treat you like they are wasting their time. Would not…read morerecommend

We were with Robin and Henry for nearly 7 years and had a good relationship with them. We were…read morealways upfront and honest about any problems we had with their houses, and one was a real dive. We hardly called with any problems. Henry always seemed to have a problem with us whenever he had to come fix something. Well we movied out of town and after 2 months of not hearing about our deposit refund I called her. I was told that the glass on the back door was shattered and they had to replace it. I know full well there was nothing wrong with that door when we left because I was the last one to shut and lock it. Do not trust them to do the walk-through w by themselves, insist on going with them.

All was going well in moving into the rent residence, and Robin seemed to really like me calling me…read morea gentleman, etc. Hendry was a real pain from the get-go, made excuses and was hesitant to do anything. If something was mentioned he was likely to bang it to make it worse, and he'd starred at something with judgment and then make it worse. I gave legal notice which Robin took as if she'd do the right and legal thing. Didn't happen. No letter about the deposit return and no deposit return. Behind her smiling face was sadness, anger, hostility and bad intent. That's not legal, ethical or...considerate. And the fine for that is 3 times the security deposit! You've been warned. I was told from a good source that they are tired and sick of their jobs and want to hit the road in retirement. And what did she do with the deposit money that I paid - keep it for what? Herself? A conceal firearms class & permit (which they did)? I was told they are SLUM LANDLORD (management company), and that is so true. Drugs had been dealt there at my location with two different tenants. Next door was also doing stinky illegal drugs being sold at midnight to 2am with car lights on me through the open front door in summertime. And the drug smell would go right though the walls which you could look & see right through!!! Lizards kept coming easily underneath the screen and from door! No help from Hendry. Illegal again! I got legal help from ABQ and that helped but I was gone shortly after that. The druggies broke through my door (before I moved in). The hostile angry obese neighbor directly across from me had MAJOR issues and is NOT to be talked to at all if you can do that. Total Solutions Property Management is dishonest, and you don't want to rent an "as is" property, not in NM anyway. I drove to ABQ to get out of the lease but didn't want the hassle. Mistake to rent from Robin and Total Solutions. Hendry was SO depressed while I tried to get him to his senses because I felt sorry for him. Yikes, where's a good professional when they're needed? Oh, and the GIANT black cockroaches on the walls and ceiling - whoa. I didn't even feel comfortable in taking a shower and not because the heavy handle would fall and hit my bare feet - ouch!