This rating is solely for the office staff and not for Dr. Rios. While setting up my consultation…read moreappointment with his office staff, the woman who sets up his consultations was very rude and was not pleasant at all. Potential clients want to hear pleasant voices on the phone, please dont be short or rude. I hear Dr. Rios does amazing work so I will not base my first phone call off of that, but not impressed at all with my first phone call in!

Worst experience at a medical/dental office ever. They never submitted to my insurance and billed…read moreme full price. I had to go to another provider to get the issue actually fixed. He was disrespectful. Then, 2 years later I got another bill and it said I was going to collections even though I had paid in entirety when I came into the office. Do not go here.

I had to have a tooth pulled due to an abscess. The oral surgeon cracked the tooth when pulling it…read moreout and left part of the tooth in my gums. He either didn't bother to check or didn't care. When I called their office, I was told the piece of tooth left in my gums would "probably" work its way out. I decided to go to another oral surgeon who told me he had actually left a whole root in my gums and it had to be taken out because it would eventually get infected. He couldn't believe the first surgeon either didn't check or know he had done that. I would NEVER recommend going to this place. Obviously they are horrible at their jobs and don't care.

I have had hair removal treatment in the past and Kelly is by far the nicest, gentlest aesthetician…read moreI have had work on me. Pricing is fair and affordable. Kelly pays attention to detail and I highly recommend her!

Kelly is amazing!!! She does all my facial needs and I won't trust anyone else with my face!read more

Be warned if you plan to be a new patient here, the new patient visit cost is almost $500 before…read moreinsurance (which for me included a 5 minute visit where the provider I was paired with did not listen to me and did the opposite of what I asked) I'm planning on going back to see a different provider and will update my review if that provider is better and the cost for a return visit is significantly less. Otherwise I will not be returning here. The only reason I have two stars was because the billing department was helpful when I called.

No one answers the phone anymore and call back option disconnects you. I've email and tried…read moremultiple times to make a needed follow up appointment and after all the frustration we are searching for a new dermatologist.

Never been to this Dr but he probably gave better advice than previous reviewers advice to see…read moreFakhouri who upsells unnecessary surgeries and is a butcher. He totally destoyed my hand. I wish I went to this Dr instead, maybe he wouldn't have jumped to his scalpel and carved me up like Fakhouri did. Ruined my career and my life.

12/11/2019 - So I chose this place based on the first available appointment that I could get…read morebecause literally overnight my right hand went numb and I started having contraction like pains in my wrist and hand and that has been continuing on for a month and a half now and I own two businesses one being a business that does hair and make up for wedding parties every single Friday Saturday and Sunday and of course I am right handed so having a numb hand that is in pain can literally ruin my career so before the appointment I went ahead and got an MRI done by a doctor at the immediate care center and was given prednisone steroid which did not help. On my way to my appointment with Dr.Shuh my appointment time was 10 AM on Wednesday, December 11, 2019 I live five minutes away it was about 9:45 AM and I realized I had forgotten my MRI disk so I called the place to let them know I possibly might be running one or two minutes late and on that morning there was black ice everywhere so when I called to let them know which I probably should not have had to but I did the receptionist or lady who answers the phone said "well can you hurry up? The doctors got to get going here " that was the first red flag I went to the appointment got there right on time and that is when the most awful Doctor came in who blatantly said to me "stop stop stop... You are all over the place you don't know if you're coming or going I'm asking you questions and you're answering them yes and no I'm asking you if this hurts and you are answering them yes and no there is no way that I'm going to be able to rely on any test that I give you because you don't make any sense why did you get this MRI done of your wrist? Now it's showing me a whole set of different problems that are not even related to your issue, plus I am a hand specialist not a wrist doctor, you need to go see your REAL doctor Because he knows you better and if this happened to your left hand five years ago then they should know exactly what's going on with your right hand I would've never ordered you an MRI I would've ordered you an EMG who ordered this test??? Sorry I can't help you" But here's the kicker... I was trying to explain to him that my mother has lupus Crohn's rheumatoid arthritis fibromyalgia and poly myalgia which are all auto immune disorders that I had just gotten tested for a few days ago and was waiting for the results he said "I don't care about your mother I never asked you if she had any of those things we are not talking about your mother we are talking about you" WOW. Then you know what his advice was for me?... "Maybe you should try to take it easy and working " WHAT?! OK I just won't go to work... I also won't take care of my three-year-old daughter that I raise on my own?!? I left there in tears I have never in my life been treated so poorly by a person nonetheless a Doctor Who swore an oath to help his patience I am floored I don't ever write reviews.. in fact, I always get reviews written about me and my business so I get it but I'm sorry if I can save at least one person from misery then that will be my pay it forward! DO NOT GO TO THIS PLACE THEY ARE AWFUL!!!!!! 12/12/2019- I went to my "real doctor "the very next day they did an MRI and x-ray and an EMG right on the spot gave me a Cortizone shot told me I had horrible carpal tunnel tendinitis a ganglion cyst and I have a bone dislocated in my wrist that is making another bone pop out so, my fault I should have never gone to this doctor in the first place I thought since I was in so much pain and this was the first place to have an available appointment at a "hand specialist "who says he only does hands and does not do wrists... I find it a little odd since it's attached to the same body part upper extremity!! It was like night and day going to my doctor versus going here again do not go to this place save yourself some trouble and go to the doctor Anton Fakhouri at Mid-America orthopedics In Makena or Payless 1/24/2020- I went in to have carpal tunnel surgery and my REAL doctor ended up having to do carpal tunnel surgery and arthroscopy , shortening of my Ulna bone and cartilage repair to my wrist and I am in a cast up to my shoulder for the next three weeks. This surgeon and it's staff are simply amazing I cannot wait to give them their review I will not waste the space on here.

Worst dentists and care I've ever encountered. My child and I both had cavities needing to be…read moreworked on. Dentist couldn't seem to numb us efficiently. If you are in the industry, you know that giving a block in the cheek is usually all it takes, but this woman shot my son 8 times! 8! This indicates that she has a poor knowledge of the nerves in the mouth. The dentists care was completely lacking, she kept looking up to watch the television every 10 seconds while attempting to drill, her office never called me back regarding my much needed root canal, my teeth now have way too much space in between where the cavities were. Went to get another opinion, turns out I didn't need a root canal and my cavities could have healed, they were never that deep at all. This dentist likes to drill just to drill. The front desk staff barely speaks English, quoted me for the cost of dental work and were off by $600. This is by far the worst place to have dental work. Do not trust!!!

Why are so many dentists unethical?? Leaving yet another dentist (Dr. Khan at Pristine Dental in…read moreRomeoville) frustrated bcuz they upcharged and charged me out of pocket for a "surgical" instead of a regular tooth extraction. They used codes so my insurance won't cover it & I had to pay out of pocket. It was a very basic, simple extraction tho she caused me pain like she pried it out with a crowbar while she said she was unable to numb me more. She also cracked one of my husband's teeth while working on his teeth. We found her 2 yrs ago after I had to leave a different unethical dentist who had cheated me. She seemed good in the beginning but services progressively worsened. She doesn't even tell you before she touches you to begin work (I called her out on this) & the staff unprofessionally chat & laugh amongst themselves. Ive heard her admonish & ridicule a fearful crying child. Go elsewhere! Now I see yelp & google reviews stating similar issues. Why does this keep on happening?? Is there any surprise that I have dental phobia & don't trust most dentists?? Now I'm back to square one seeking another again who takes Delta Dental tho I hardly have any trust in dentists left. Ugh!

We love Dr. Schubert!!! He takes his time and answers your questions. If he doesn't have an answer…read morehe will send you to right doctors who can help you. We have been going to him for years and hope to be for years to come. Deborah and Russ Evans

Dr Schubert is an excellent Doctor but his staff at the front desk are unprofessional and…read moreincompetent. It took a full week and numerous calls from myself and my pharmacy to get a prescription re-filled. I was out of the medicine for the entire week. They need a sense of urgency.