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    Alana Hallaert

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Alana Hallaert

    Buyer's agent

    Listing agent

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    9 years ago

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    Lionshead Apartments - Fully-equipped kitchen

    Lionshead Apartments

    (45 reviews)

    West Omaha

    I lived in these apartments for three years. Every year the rent got more and more outrageous…read more The apartment itself was decent, but small for the price. Some of the units were in serious need of remodeling. We also constantly ran out of hot water, as the water heater was the size of a pony keg. While most of the people in the office are nice, the property managers (Richdale) sometimes took way too long to address serious problems. I once had a huge leak above my fireplace which grew black mold. It took them over a week to even look at it. You'd think they'd be more concerned! The amenities were lacking. The gym was garbage. It has since been remodeled, and I can't attest to its current conditions, but it wasn't really even worth stepping into before. The pool was out of order at least a third of every summer. The garages and parking lots are consistently burglarized here. Lionshead does allow cats and dogs under ten pounds. However, expect to pay an arm and a leg between your pet deposit and increased monthly rent. Basically, when it's all said and done, you'd be better off either renting a house or paying a mortgage payment. Our rent for a two bedroom plus garage with two small animals was about $850/month. That was two years ago. Glancing at the Lionshead site today, it looks as if the same apartment sans garage and pet fees is now $870/month. A ripoff, in my opinion! On a positive note, even after living at Lionshead for three years, I got 100% of my deposit back. They didn't try to rip me off when I moved out.

    Sad that I even have to give them one star. They don't deserve it. Lived there a year and a half…read moreand it sucked from the get go. The apartment was dirty when I moved in. They just told me I should clean it to my personal standards. I noted a bunch of maintenance issues at move in. Most were still not fixed when I moved out. Cupboards wouldn't open, shelves broken and leaking fridge, light fixture wouldn't work, windows wouldn't open, stove burner with stuff burnt on it and as such wouldn't work, and so on. Heat went out one winter day. It was early am on a business day so I called the office right away. Called 14 times that day and no one returned my call. Went up to the office several times and they always had a sign up that they were out but would be right back. Finally the after hours night maintenance guy answered when I called again at 7pm. He was very polite and came over right away. When I went to the office to complain the next, I was told that sometimes the office is unavailable and I needed to get over it. Regularly received emails from the office notifying us of thefts and break ins in the parking lot. They always reminded us to lock our doors but did absolutely nothing else. They did nothing to increase security. Other residents in my building smoked pot and often left the door to the building open even though it was supposed to be locked. Complained to management about both of these things and about cigarette butts being dropped onto my balcony by the people living above. Management said it was my responsiblity to talk to my neighbors directly and that if the pot bothered me, I could call the cops. Umm, yeah, not going to do that and then have to live next door to those people. Ended up getting a job out of state and had to break my lease. The staff in the office were incredibly rude. Be prepared... the lease they have you sign is 14 months not 12 and you have to give them 60 days notice before moving out. Took them 3 months to get the apartment rented, but in that process I had my only good experience with them-- their collections person was polite and professional in working with setting up a payment plan. But pro tip- the bill collector shouldn't be the nicest employee on your staff. Also, if renting from them, be prepared to pay significantly more than what your monthly rent is by the time they tack on water bills, sewer charges, valet and regular trash and their $90 a month amenity fee. You can't opt out of anything. Don't expect the pool or gym to be open most of the summer despite your amentiy fee. I think they were closed a solid 75% of the time I lived there. When I complained they said I could use the facilities at Biltmore or Vanderbilt. Those were okay (indoor pool at Biltmore was nice) but if I am paying $90 a month for amenties at my complex, I expect to be able to use them and not to have to go elsewhere.

    The Lund Company - Employees giving back to the community!

    The Lund Company

    (36 reviews)

    Regency, West Omaha

    Very poor company. They solely have money on the mind, and it shows...They lack everything…read morenecessary to be a good company that actually cares about their tenants. They disregard the need from everything to compassion to caring about basic human needs, especially regarding health and safety. Not to mention horrible leaking after storms (sometimes shortening out the lights in the main pathways and in the units) which also caused a lot of black mold growth -which does not get taken care of by the way-; the list can go on and on, everything from demeaning and condescending upper management, or never office management. The physical and emotional turmoil this company has influenced so much of is not worth it. After a terrible last several years, I will be glad to no longer be associated. Thank you for your time.

    I have lived in my townhouse since 2019 and I have not ever had any issues with rent, parking, etc…read more My husband parked sideways due to us living on the dead end. It did not affect anyone nor did anyone complain about it. He wasn't even parked there for 5 hours and the company towed him. Not only did they tow it, they did not inform us of this so we thought it was stolen. There is not a no parking sign and now we ended up having to pay a hefty towing fee. They only care about getting money and do not care about anyone around them. The maintenance is also horrible, when I can get them to actually do what needs to be done. They were sure quick to hike the rent when they took over.

    NP Dodge Real Estate Sales

    NP Dodge Real Estate Sales

    (3 reviews)

    West Omaha

    It's difficult for me to say which negative attribute Dodge exemplifies more: incompetence or…read morefocused corruption. The idiot and complete incompetent site manager at my NP Dodge property is such a braniac, he towed my vehicle, which had been parked in the same spot, closest parking spot to my front door for a consecutive 17 months. He says is had not moved for "some time", well that some time consisted of about 90 minutes from my earlier in the day trips to Panera and Caseys. Not to worry, I have the receipts with the date and time stamped on them, along with two work supervisors who have provided me with sworn statements legitimizing they saw me at work with my car, also on that same day when you say my car hadn't moved in "some time". Maybe the people who work at Dodge are such huge bottom feeders this is the best place for them, other than working at organized crime.

    The only reason I would even give this business one star is so I can actually write a review. So…read moremuch depends on the agent and obviously we got the worst one available. From the very beginning he was always too busy to do his job. He always used his wife who had health issues (which by the way was doing great) or his kids as a reason for his neglect. He brought in his family members to do repairs which incidentally resulted in unresolved electrical issues and his home inspection referral was a flipping joke. We know better than to use them (12 hour certification education) inspectors but he came highly recommended and we trusted this agent in the beginning. He conveniently forgot to communicate several appointments that created even more problems. we had negotiated a 5% fee since he had sold our 400,000 home at a 6% and presented a buyer before we listed it. His mama gave him the lead & the buyer so truly she was the star here. That became obvious when he had to work on his own...Every-time we mentioned him not helping he basically referred to the 5% fee and it not being enough. We now own a home with HUGE electrical issues, faulty dishwasher and hot water heater and just got the stove fixed Christmas Eve (2 months after the sale) He promoted this 2-10 warranty that was going to make it all better. They are a joke too. By the way his name is Tim Salzbrenner, the electrical company was Orsi Electrical, the home inspector was Inspec=CTIX/ Keith Nelson (who missed a huge liability with a burner out in the oven and gas leaks!) Lucky the house didn't blow up...Ashley Jantz / Caldwell Banker was the sellers agent who obviously bought all of their lies hook line and sinker...was told the roof was replaced in 2018 but the insurance company says 2013. The whole group pushed for top dollar without any true value they could prove true. We have bought 18 houses in 25 years and never have we been so mislead and ignored by agents pocketing thousands of dollars to turn a key in the door.

    Alana Hallaert - mortgagebrokers - Updated July 2026

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