Didn't finish the job. Had 1 more day or partial day and they did not show up. After several calls,…read moreKeith simply hung up on me. Two years later, 1 item still incomplete.

I dont usually write reviews but I was amazed at the work done. Dare was awesome! Went over and…read morebeyond what I asked of him. Solved my problems in less than 1 hour. Very knowledgeable!! Very pleasant to talk to!! I highly recommend this company.

Quality, Integrity, On Time Extremely Helpful, Excellent work…read moreIt was great working with them

COMPLETE RIP OFFS! I called for a pump today during regular business hours. They want to charge a…read more$250 after hours fee during regular business hours. Talk about ripping off your customers. They were my regular service until today. I will be taking my money to a business that doesn't rip off their customers. How does this guy sleep at night? They called this highway robbery back in the day!

Called for help and they were here quickly and the operator was very informative on how to maintain…read morea healthy septic system. Affordable price and well worth it. I definitely recommend these guys.

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

Worst customer service ever! No show no call for first appointment, rescheduled and received…read moreestimate 2 weeks later. Sent back same day agreeing to work, several phone calls to them asking about work being done, 3 dates all blown off with no calls and no showed. Left multiple messages on voicemail asking to be called. No calls and ghosted all summer long! Will never recommend! Totally unprofessional! Gonna spend my money on a better business. Big losers!

My 5 star review still stands... we were a bit nervous since our lawn only had a few months to grow…read morefrom seed prior to winter and it did not disappoint! The summer of 2023 was a cold wet mess, but our lawn came back beautifully and we're constantly complimented on how lush it is! A little extra TLC since there has been so much rain; however, we couldn't be happier!

Selling house/ home inspection showed damaged vent stack boot and a need for snow stops on metal…read moreroof. I had tried for about a year to get someone out to fix the damaged stack with no luck, called one of the bigger outfits in Wasilla after getting the inspectors report - they said it would be at least 3 weeks and recommended Legacy. Tyler was quick to respond and said he should be able to fit in the small job pretty quickly. I met him at the house a couple days later - he could not have been easier to deal with , he had already provided a fair bid, he quickly got the job done and he had added some extra snow stops behind the repaired pipe to prevent future damage at no extra cost and did a quick overall roof inspection as well & provided pictures of the repairs. I feel fortunate we were able to finally get a roofer on site - a bonus that they did a great job for a fair price and they were so easy to deal with

Krystal and I have now done 7 transactions together over the years. I've bought, sold and now built…read morea new construction home. Her and AK Custom Homebuilders are a fabulous team that works great together to achieve the overall goal you're looking for. I highly recommend Krystal Rogers!

Krystal goes above and beyond! She sold our home professionally, efficiently, and exercised…read morepatience, answering our many questions through the selling process. Krystal's outstanding ethics and authentic character is in high demand and I highly recommend her and her team. I will definitely choose Krystal and her team again for any home buying or selling.

Excellent service. I called for an estimate to install a generator. They came by that day and had…read morethe estimate the next morning. We scheduled the work for the following week and it was completed in less time than estimated. I'm very happy with the work and will not hesitate to call The Electric Company again.

Great work and service wonderful customer service. Very professional and curious the work was…read moreexceptional. They took the time to explain things to me where I would understand them electrical things is not for me. The service was timely and cost efficient for what needed to be done in my home. Yes I would highly recommend this company if you need electrical work done they are the experts great job.