Didn't finish the job. Had 1 more day or partial day and they did not show up. After several calls,…read moreKeith simply hung up on me. Two years later, 1 item still incomplete.

I dont usually write reviews but I was amazed at the work done. Dare was awesome! Went over and…read morebeyond what I asked of him. Solved my problems in less than 1 hour. Very knowledgeable!! Very pleasant to talk to!! I highly recommend this company.

I HIGHLY recommend Pacific Electric! Artem , his brother and their crew did a professional and…read moreproblematic job. Terrific finish. The work was fairly priced and professionally executed , with the "Old School" skill and ability and work ethic that is so hard to find. After having to dig up a previous unreliable or unrecommendable contractors Electric ditch. This after the 1st freeze by hand shovel 44' long 24" deep! The previous contractor with equipment failed to meet basic electrical code and failed to do the job properly. Artem and his crew , came in cleaned up and corrected the mess and then preceded to do the additional Electrical work. All in a timely manner by and professional start to finish.

My electric went out in my bathroom. I called a few electricians. I called Pacific Electric. He…read morecame out immediately and helped me and my kiddos out. I am extremely grateful for them. He did an amazing job. Definitely will recommend.

Nate was great! Called late Sunday and he was there early Monday morning! Ran service line in the…read morerain. Got everything done quickly. Price was amazing. Will be using Nate again!!

Scheduled a service call through my home warranty (HSA) after what appeared to be a power surge…read morethat damaged multiple items and systems in my home. The issues included non-functioning switches (fireplace, Venmar air exchange system, bathroom), a new fan and fire alarm needing installation, and several appliances and tools that failed at the same time. I clearly explained these concerns when the appointment was set. The technician (Scott from A1) arrived about 30 minutes earlier than scheduled, before I was home. My wife was there, but the scope of the visit had already been documented with the warranty company. During the visit, only one issue was addressed--a worn bathroom switch, which was replaced quickly. The other requested items (fan installation, fire alarm installation, and diagnosis of the fireplace and air exchange system) were not completed or meaningfully evaluated. The technician then left before I arrived. The report submitted to the warranty company indicated that no further work was needed. As a result, the primary issues that prompted the service call remain unresolved, and I no longer have a clear path through the warranty provider to have them addressed. If you're using a home warranty service for multiple or complex electrical issues, I would recommend confirming in advance that the technician has reviewed the full scope of work and will stay to complete or properly diagnose each item.

I appreciate that they called me the day before to confirm the time of day; and their driver called…read morewhen he was on the way. Larry, the septic technician, was polite and friendly and cracked several jokes. When he got to the house he confirmed the location of the tank and told me he would come to the front door when he was done. He finished and put everything back as it was. He then came to the front door explained what he had done and how my septic system looked. He gave me some literature on septic system maintenance as well as a sheet explaining what he had done and the condition of my system.

COMPLETE RIP OFFS! I called for a pump today during regular business hours. They want to charge a…read more$250 after hours fee during regular business hours. Talk about ripping off your customers. They were my regular service until today. I will be taking my money to a business that doesn't rip off their customers. How does this guy sleep at night? They called this highway robbery back in the day!

Dave is great in a bunch of ways. First, he's extremely competent. He'll do a great job. Second, he…read morehas some brains and understands what you're trying to do. He will work with you and make reasonable and good suggestions. Third, he will save you money. Lots and lots of money. We had an old water heater that went out, which was a real problem because we have baseboard heat. So, we really needed a water heater. We had a quote from our heating company and Dave said he could beat the quote. He got us a continual hot water heater, installed, for about $4K less than what we had been quoted. Work was top notch. We have hired Dave for several projects, not the least of which was replacing the hot water heater. A major project was renovating our garage. His work was great but a lot of it was during the winter, which meant that there were a number of people who were calling about heaters and issues with their house affected by the cold. When we needed a hot water heater, our work went to the top of the list. When it's January and some of the garage needs to be finished, work for others that is really important in the Alaska winter (like water heaters and other issues) went to the top of the list. I suppose I could bitch about that but I also recognize that the time line of my garage being finished isn't a matter of life and death. Fixing someone's heat or hot water or other matters can be life or death in an Alaska winter. I figure it's better to have a really competent handy man with a conscience than making sure my garage is his A#1 priority. So when his timeline for finishing our garage gets delayed because he's fixing the heat on an elderly couple's house, I don't worry. All in all, Dave's done excellent work. He's also been completely up front and 100% honest and done a great job. I've recommended him to friends of ours who are older and need real help because I know he will do a competent job and be honest about his services. That is, I know he will do a good job and I don't have to worry about him overcharging them. My wife and I are already discussing our next projects with him. I don't know if I can give a higher recommendation than that.

Great service and great repair. Good communication from start to finish. Reasonable pricing…read more Definitely recommend.

Requested a quote for a sink /faucet/ install in a new house. Got a quote the same day and…read moreplumbers arrived the next day and finished the job quickly. Very professional start to finish. Got the work done in the time planned and the whole setup is great. Second time I've used Boiler Man and both times I've been very impressed with the quality and value. Great local company. Mike Norris

Will not stand behind their work. Do not recommend them! They put glycol in my system. The glycol…read morestill gelled after a 50/50 mix. Should not have frozen with that mix. When a leak appeared in my system the tech who Said maybe the glycol evaporated. I spoke with the manager who said they cannot guarantee someone else came out to my house. I'm on their maintenance plan and explained , there's no reason for me not to have anyone else when I paid for the plan. And then continue to make more excuses to not stand behind his work. Then tried to charge for 4 hrs of work at 180 and hour and said I owe 1000 dollars. The tech was there for two hours that I have on camera. I DO NOT ENDORSE THERE COMPANY.

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

Brandon installed my water heater after I lost hot water for over a week. My old water heater had…read morelasted 20 years and had a hole in it so it was time. After a few quotes I went with WPH because of the professional recommendation of their work, the price, friendliness and they were able to work with my schedule! He worked quickly and I'm very satisfied!