This practice has a warm, welcoming atmosphere. The staff is friendly and approachable, making…read morepatients feel valued and understood. They offer a wide range of services, ensuring you leave feeling significantly better than when you arrived.

First off I have been coming to Dr Yousef office since moving to Florida and today along with 6…read moremonths ago I have the worst experience. Especially the front desk Kat who was assuming I was arguing with her and said she made the appointment and never told me my appointment was in Zephyrhills but she confirmed it twice. Along with prior they billed me for things that was never done and called the office manager but she never called me back on the outcome until I got another bill. So I would expect that I would be next to get in but I am still waiting. Kat was rude and very condescending and asked like if saying I'm sorry but I provided you the right location and proceeded to say what do you want me to do. I said I wanted to be see right away. And asi said I've known Dr Yousef for a longtime she said that's great so have I. And her expression when I asked to speak with Dr Yousef was very unprofessional. This will be the last time and I am sure me saying that doesn't matter

Know your insurance before you go…read more I'll get the bad out of the way first. They don't seem very adept with insurance. I read another review where they messed up charging someone and even then I wasn't prepared when they charged me a copay. We hit our deductible so we shouldn't have paid anything. I asked them to double check and after they did they said we hadn't met our deductible. I was holding a ornery baby so it was easier to pay and then follow up later. I called billing and when they called back they said we only paid about $87 of our $5,000 deductible. Super weird on all accounts since our deductible is $3,000 and we hit that. It makes me wonder what insurance they are looking at. I called my insurance company and verified that we shouldn't have paid anything. The office reimbursed us. The other issue is they didn't sign the second sheet for allergy testing when we went to get blood work done. We were stuck, again with an ornery baby, in the waiting room calling them to fax over the second sheet so they could test the blood for all the different possible allergies. They were super fast about faxing that over so I appreciated it. We saw Dr. Lockey. As another review said, he does have a habit of speaking really fast. I ended up calling the office back after I had time to think through everything with additional questions. When you call with questions you have to leave a VM and the VM tells you that the nurses review the messages at certain times and calls back. You better hang on to your phone so you can pick up that call! Luckily I did and the nurse was super nice answering my questions. Dr. Lockey also sees a couple of people at a time so he is moving back and forth a lot. He is super knowledgeable so even though he is a little pressed for time, I trust his opinion. He also helped me decide to switch my baby back to a different medication even though the GI and pediatrician thought the second one was better. Dr. Lockey's knowledge on the subject gave me the strength to go with my gut, which ended up being the best decision. My son reacted a lot better to the original medication. For this, I am very thankful. Even with the cons, I do believe this is the best allergist we can see.

If I could give this practice zero stars, I would…read more The physician was knowledgeable, but unfortunately the office experience overshadowed any positive aspects of the visit. The administrative staff lacked patience, compassion, and professionalism, and I consistently felt that policies were placed ahead of patient care. If you have a child with special needs, care for a family member with special needs, or you yourself require anything beyond a straightforward, routine appointment, I would encourage you to carefully consider whether this practice is the right fit. Based on my experience and conversations with others, this office does not appear to be well equipped to work with patients whose needs require additional understanding, flexibility, or support. What should have been a healthcare experience became unnecessarily stressful. Patients deserve to be treated with dignity, respect, and compassion--especially when they are already dealing with complex medical issues. I sincerely hope this practice invests in additional training for its administrative staff so that all patients, regardless of their individual needs, receive the level of care and respect they deserve.

Dr Grant is one of the most conscientious and knowledgeable doctors I've ever had the pleasure to…read moremeet and be fortunate enough to have as my doctor. He is very thorough and listens extremely well while analyzing my concerns and has an understanding better than I ever could what my diagnosis is. He doesn't rush and always takes time to assure me and explain his diagnosis. I have recommended him frequently to many friends and they are always appreciative and very pleased. His care has truly changed my life and health.

Dr. Grant is extremely well qualified and cares deeply for his patients. He is thorough, detailed…read moreand will refer you for another Dr's opinion and consultation and further evaluation. Thank you for helping faster track us to get Mark the care and help we need for diagnosis. We will stay in contact as things progress. Dedication? Dr. Grant called us on Sunday morning to get update! Thank you

I absolutely LOVE Dr. Lisa Cooley who works at this location. She has seen both my daughter and I…read moreand was amazing both times. Staff has been friendly all 3 visits I've had with them too ! I also like this office because it doesn't feel all germie like your typical walk in clinic.

Waited over an hour to see a doctor, and another hour for a strep test said to take "6-10 minutes."…read moreI feel like they forgot about me. I ended up crying out of stress because I paid $150 (yes they raised their prices, it used to be $100), and didn't receive any care besides gaslighting and a combative attitude from the doctor. My throat is so much worse today and I'm out of money. I don't recommend this office.

My recent experience with this Tendercare Pediatric office was an awful. To begin with, they…read moreovercharged me for a simple routine well visit, which immediately raised concerns about their billing practices. When I decided to call their billing department for clarification, I was met with astonishingly rude and sarcastic behavior from the person on the other end of the line. Instead of addressing my concerns professionally, they condescendingly remarked that visiting the doctor's room doesn't grant me the right to know what I'm being charged for. This kind of attitude is not only unprofessional but also unacceptable when dealing with healthcare billing. It's a basic expectation for patients to have clarity about the costs associated with their medical visits. The dismissive and disrespectful tone from their billing representative was really disappointing and made me change my primary doctor for my two kids because it was not the first time I had to call for extra charge.

My family and I moved to Wesley Chapel from New York City. We are full aware of the type of…read morequality care from pediatricians. Dr Raguthu is great! She is very personal and cares for your little ones. She is very easy to communicate with and we're so happy to have found her. My newborn will be going to be seeing her moving forward. She takes the time to accommodate your busy schedule and fits you in for those emergencies where other doctors wouldn't. Her assistant pediatrician is also great and that makes this place a win-win! Dr Raguthu was there for my family and I when we needed her for an emergency. Thank you!!!

Dr Wu is such a caring individual that actually listens to you. She takes her time with everyone…read moreand gives you her undivided attention. I count her as a blessing. She is very thoughtful about your health.

I have been with Dr Wu for over 10 years and have had nothing but great care from her over the…read moreyears. She is always running late but isn't that the sign of a good doctor who spends more time with you than others to make sure you get the best care. most of the bad reveiws are from entitled people that think they are more important than the next person and should be the highest priority no matter what. I have never been to a doctor or Dentist or any healthcare facility where they din't ask for co-pay up front. Most have a sign on the front desk saying payment is expected prior to service. Everyone thinks this is a free service and for get that a medical or other service is still a business and businesses are in business to make money. Why is that a 1 star review, maybe it's because it was written by a 1 star person

Monica, who I believe is an MA, was gentle, kind, and wonderful…read moreHard to find these days

Doctor was negatively and falsely presumptive and was not fully knowledgeable in standard…read moregynecological care even after receiving negative lab results. Comments were demeaning and I had to wait a week before I had to insist on a follow up. I received more insight from Google. Will stick to Advent or Baycare for urgent care in the future.

This was not medical care. A nice but brand new receptionist could not navigate the computer to…read morecheck us in.... (Asked if my 10 year old had an insurance card.) This individual also tried taking the history of why we were there then fumbled with the blood pressure machine. Never took other vitals/temp. Same receptionist attempted a throat swab by rubbing my child's cheek. Results of rapid test, of course negative. She asked if that was all we needed. I inquired if there was a licensed provider. She summoned the ARNP who was very nice but never saw my son. No exam performed. At the end, they could not even collect my copay (ha) with a credit card. I paid cash and they wrote me a ridiculous receipt that can't be used for any health savings or FSA. Dr. Saba, I highly suggest some quality control measures if your name is on the front door.

Sunshine Urgent Care is excellent! They saw me within 5 minutes of coming in and treated my injury…read morequickly and professionally. They truly have the lowest wait times in Tampa Bay.