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    Albany Med EmUrgentCare

    2.7 (3 reviews)
    Open 9:00 am - 8:00 pm

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    Emergency One Urgent Care and Diagnostic

    Emergency One Urgent Care and Diagnostic

    2.6
    (39 reviews)
    8.4 mi

    No one enjoys going to an urgent care place. You are there because you got something you don't…read morewant to wait to see your doctor, like on a weekend, and don't need to go to an hospital emergency room. Too many overuse these places and expect miracles. If you have severe pain or a serious issue this is not usually place to go. I'll give them a 5 because they got me in quick through preregistering and got me out with a script that hopefully helps with the viral cold I seem to have. I know that these type of colds take time and need plenty of water and rest. Because of the slight fever they tested me for covid and the flu and thankfully it was neither. Judging a ready care place should be done within the parameters of what they do.

    I've really appreciated this place over the years. Today, Leah at reception and Patricia the nurse…read morewere truly wonderful. They were competent and kind which softened the blow of waiting 45 minutes, despite having made an appointment, on a beautiful sunny afternoon. Unfortunately, Dr. Gulati was quite the opposite. I asked him to renew the script for the acyclovir cream that I use for cold sores and he said in a patronizing tone, "Why do you think that's going to help you?" I tried to reply that in my vast experience it *does* help me by shortening the life of the cold sore, but he cut me off to explain it was useless because the virus is internal so I need the pills (which is like hitting an ant with a hammer imho), thereby vetoing my request for a cream. But the research is in, the cream works. The next kick in the stomach was when I asked him if the pills would be helpful, even if the cold sore is a couple of days old. He smirked at me and took several seconds, inhaling deeply and letting out a long, condescending laugh. As that finally tapered off, he refreshed his smirk, looked at me with exasperation, as if I were incredibly stupid, and said, "How would I know that? I don't know how long it's going to last!" That wasn't even my question! It felt to me like deliberate cruelty, almost like a performance. He ignored me when I tried to respond, turned on his heel, and walked away shaking his head. Why does someone like that work in medicine? Does he treat men like that, too? Doesn't he know that people who come to him are suffering and already humbled? Apparently he doesn't care. It was so strange and dehumanizing that I called my sister to process it, to talk me down. Lo and behold, she told me a few years ago she had a very similar experience with Dr. Gulati. I write this review hoping that it might save someone a similar bewildering and upsetting experience. Patients beware: this man might make you feel really bad when you're just trying to feel better.

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    Albany Med EmUrgentCare - urgent_care - Updated August 2026

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