I can not begin to tell you how helpful Nick, Alex, and Gizell were in getting my daughter into a car she wanted. Not only did they get her into the car but got the payments lower than originally stated but helped her on her way to freedom. I am 3000 miles away across country and doing business with them made this purchase less stressful. They understood our needs and concerns and made the sale go effortlessly. Again from the bottom of our hearts we thank you. Anyone would be amazed at how hard they work for you to put you in the best purchase EVER! read more

I had the pleasure to meet and work with Dylan Teckenbrock as my sales consultant. He was very knowledgeable as well as professional. Dylan listened to what I was looking for and helped me ensure that I was able to find exactly what I was looking for. I could not have asked for a better person to help me with this purchase. read more

Worst experience, treated me like a criminal. They are nice to you when they think you are a buyer, treat you like dirt when you are following up. Dealt with them for four months during which time all of the people I dealt with either left or were fired. Issues were finally escalated to the manager (owner?) who was rude and confrontational. You shouldn't have to go all the way to the top to get issues resolved that should not have occurred in the first place. Skip this place, there are great dealers out there but not this one. read more

One of the best HomeTown dealerships I have been fortunate enough to find had the pleasure of purchasing four vehicles from these fine folks. Shop local shop often. Caesar has a great team. read more

Absolutely the WORST EXPERIENCE I've ever had in my entire life with a car dealership! The system made me put a star otherwise it would have been a 0/5 for me. They are your BEST FRIEND until the sale goes through then it's crickets!!! They will not return calls. It's been 3 Months and I still don't have my tags. When my first temp tag was going to expire I called them to find out when my tag would be In. I was told there was a problem with the paperwork. Did they call me during that month to tell me? NO. I went in that day to get the paperwork fixed. Now my second temp tag is about up and I'm relocating to another STATE without my hard tag. I called and asked again about my tag. Well "our system crashed and we have to reinspect your vehicle but if you bring it in we will have your tag Today." That was Friday. Guess who didn't have my tag Friday. One guess....you betcha Albemarle Ford. Did they call me to tell me? NOPE. I called them. "We will have it Monday morning." Guess who didn't have it Monday day morning...(catching on now?). Guess who also didn't call me? You betcha Albemarle Ford! "We will have it by 5pm." Called at 4:30...."it will be here by 5pm." Called at 5:30. Take another guess at who didn't have my tag and didn't give me a call. Albemarle Ford. "We will have it first thing Tuesday morning." Called Tuesday morning at 10am. Giving them enough time to open and for the DMV to open. Guess who didn't have my tag....and they didn't call me! By now my patience is running EXTREMELY thin. I asked to speak to the manager. He was unavailable. I asked to be sent to his voicemail. That was unavailable. HUGE MISTAKE on their behalf. I said that's ok I'm coming in and we will work it out in the sales room. (I don't think they believed me!). Amazingly when I showed up in the sales room the manager was suddenly available and he didn't want everyone knowing my situation. Then this young sales guy thought he was going to speak to me as if I couldn't have given birth to him....and SHIT.GOT.UGLY!! They threatened to call the police as if that would scare me...I Said CALL THEM because you all have ripped me off!! Not to mention how it will look to all your customers that this is the way you handle your customers. I think I've been more than giving....(btw when I did buy this car....I got the flu and was hospitalized but they had no problem calling me while I felt like I was dying for the $5000 down payment....I guess they didn't pay their phone bill though bc their phones haven't worked since.). I say all of this to say it's been over 3 months and I still don't have my tag. It's Tuesday afternoon and guess who doesn't have my tag still. So go here if you want but there are a lot better dealerships than this one to go. I would buy a salvaged title car before I went here again. read more

Do not recommend at all, especially for service. Have given them multiple attempts and they have failed miserably each time. Will not return. Advise others to avoid. Could go into detail but too exhausting. Just stay away!!! read more