Had Gary replace 3 bathroom sinks and valves. None of the valves are solidly attached, all rotate a…read morebit. He also dented one drain and stopper. Only 1 of the drains doesn't leak. Worst of all, he's now ghosting me after half a dozen calls/messages to finish the job. This was a test for significant added work. Guess he doesn't want the added tasks.

Gary was quick to fix my problems i was having with my garage lights. Very professional and…read moreaffordable, will call again.

Update: I am taking away a star for that response - yikes. I clearly said they came back and…read morecleaned. But before the pictures were taken by they realtor I also did additional cleaning myself. Our house is deep cleaned every year so I don't understand why she thinks it would be so hard to clean it? I paid $500 to waste 2 days and to end up cleaning a lot myself. The "free" work was because they slacked off, rushed, and did not complete the job the first time. Original: I do not recommend unless you want to waste time and money. The whole experience was so disappointing . First, the timing: I was told that there was a 4 hour window, that they would be here from 8-12. They did not show until 2pm - after I called multiple times. Second, the quality of cleaning was awful. It hardly looked like it had been cleaned, let alone "deep cleaned". There were so many areas that were overlooked. The railings were not even dusted. And this was with 4 workers over 4 hours. Our place is not even 1,400 sqft so I'm not sure what they were doing during that time. This cost us $500. I am adding a star because after complaining- the supervisor/owner did come out and had them re-clean the house. However in hiring cleaners, I would like it to be done correctly the first time. Having to reach out, complain, send pictures, etc. was not worth it at all. Definitely wish we had gone with another company. We have used a couple in abq over the years and never has it been this bad.

Update: Wow! No company can get it right 100% of the time and I would never expect that when…read moreposting an honest and polite review me or my husband would be maligned. We did not expect our home to look brand new once the clean was finished but we did expect that with 16 hours of labor the baseboards would be clean, the light fixtures would be dusted, and there would not be any mold in the bathrooms. My husband (FYI he is my actual husband not "the person I refer to as my husband") chatted with the job supervisor over the phone several times with no-cussing. Neither of us were even angry....just disappointed with the job. We have no idea what she is talking about with regards to the job being re-scheduled 5 times. Now Teri is threatening legal action against us via private messages in Yelp. Super unprofessional! Original post: Super disappointed in the service we received. We purchased a new home in Albuquerque and were moving from out of state. We wanted to make sure that we did not have to spend days cleaning before we moved in so hired Maid O' Matic based on a recommendation from our realtor. The quote came in at over $1,200 including cleaning of the carpets that are on the second floor of our home. The prior home owners had cleaned the home before close so it was not a foreclosure or anything like that. We expected that for $1200 the house would be pretty spotless. We were told that we would get before and after pictures of the clean since we were out of state. The pictures never materialized even after several requests. We did however have before pictures from our inspections and final walk-through and we know that the difference was not significant. The good news was the kitchen. It was really well cleaned and especially the cupboards they did a great job on. The rest of the house was a different story. The baseboard were super dirty . I was able to clean some of the remaining dirt just using a rag and water. The windows which were supposed to be cleaned looked like they had not been touched. The bathrooms (to be fair to them I am sure there was years of hard water maintenance neglect from the prior owners) were not very clean either. We spent a hours on our own and were able to get them in better shape. When we called to complain they did send a few people back over for a few hours and at least addressed the baseboards....those looked a lot better after the second round. I gave the second star for their willingness to come back but I still can't help but feel like we were taken advantage of because we were out of state. We were hoping to be able to use them for bi-weekly cleans going forward but after this first experience just could not do it.

Jack came out on Thursday to look at job. He came early on Friday then left to get supplies, then…read moretexted he had car trouble and ask to come back later. I haven't heard from him since. He left a mess in my master shower, and it can't be used until someone comes to finish the grout job.

Mike was very accommodating and helpful with our electrical issues. I would highly recommend him if…read morewe have any future issues and or new projects as well. Super nice guy!

After the June 19th 1024 hail storm and tornado last year I needed my asphalt house roof and my…read moremetal barn and carport roofs and gutters replaced. East Mountain Roofing was quick, efficient and professional in replacing the roofs and gutters and even when some minor issues popped up, they handled everything satisfactorily. They are always honest and fair. I definitely recommend East Mountain Roofing for your roofing and gutter replacement needs. And it's great to support our local businesses that really seem to care about our community.

I Cannot give this company a high enough rating. The crew was the most prompt, courteous, hard…read moreworking outfit I've delt with in years. The overall quality of the work was above and beyond and they left the surrounding area cleaner than when they arrived. Add to the fact that the pricing and quality of materials used far exceeded our expectations. If you're in need of a new roof or roof repair in the East Mountains, Call East Mountain Roofing, you will not be disappointed.

We were new in Albuquerque, and we had just bought a house. We needed a contractor to install…read morefloors, and someone to paint one room. Thanks to the reviews by others, we found New Beginnings Remodeling. Steve was amazing. So amazing that we contracted with him to paint the rest of the house. He constantly goes above and beyond. We gave him a ridiculously short schedule, and not only did he get it done, he did it with a smile. No matter what you need. Interior, exterior, painting, or even landscaping, Steve will either be very good at it or will bring in the professionals required to make sure you're happy with your end result. There's no reason to go anywhere else. Try them today, you'll be happy that you did.

flooring, courteous, timely and very professional and great value. They always showed up on time.read more

Jed came and fixed a door that I've needed to close with my butt for a few years. The first time I…read morecame home after it was fixed, it opened so easily that I practically flew into the house. After a day or so, the door wouldn't stay shut, so Jed came back and replaced the screws with longer ones and also put a strip on the bottom. The door is working perfectly now, and I'm reprogramming myself to open and close it gently (by hand) instead of my whole body. Good job, good work, good guy.

Expensive price for little work. We paid $140 for them to come replace the pump and clean out the…read moreunit. The pads they offered cost $80 in addition to the $140, whereas we purchased all pads for less than $30. The tech stated the hose connecting the water source to the unit was "good", only to find out there was a hole in it when we fixed the hose bib and connected it less than 2 weeks later. There was no excuse for that, as we had extra hosing and advised them we had it. When I had originally called, I specifically asked if they would be able to replace the pipe that connects to the hose and based on that conversation, it was my understanding that they could, only for the tech come out and refer me to a plumber. My original post mentioned that I felt scammed. I still feel that the company needs to communicate better as I was left misunderstanding what they're capabilities were. Additionally, they took photos of work that was done, but never sent them until I requested then after posting my original review. Proactively sending these would have been a great way to support their work and make the customer feel confident in the work. Through the photos, it was revealed that they cleaned out my unit, but it had gotten filthy between the date of service and when I completed the set up. The owner has been very responsive to my complaints, courteous, and his drive to succeed is a credit to the company. I do recommend to make sure they do check every component and that you ask for a very clear estimate before they begin any work. $140 flet like a steep price for the work that was ultimately done. TLDR: Make sure you clearly understand what their charges will be and what it entails. Also, try to connect with the owner for any questions or concerns, he is very responsive and will try to make it right.

Quick response, highly recommended greatly appreciated the services provide. And resolved the issue…read morethe prior company left

Wonderful job cleaning on their initial visit. Follow up visit is already scheduled. José reached…read moreout promptly and explained all the steps and options. The cleaners arrived right on time. They took suggestions very well. The house and windows look great! I've never had such a good experience with a cleaning group!

I contacted Jose in September for a deep cleaning quote, and within a few days he was able to come…read moreto my house, and then email me a very detailed estimate of services and his charge. It had been years since I had a cleaning service so I told him I wanted to continue to look around. He was not pushy and was very polite. I got quotes from other companies and individuals. I looked on yelp, thumbtack, and nextdoor app.. I went through many different avenues. All the quoted amounts I received were pretty similar, but his professionalism, detailed estimate, and punctuality made me choose his company. The day prior to the service he emailed me the invoice as well as the time the crew would be at my house. The following day 3 ladies and a supervisor arrived exactly when he said they would and they got started immediately. They cleaned my house for about 5 hours. I came to check on them at one point and they were hand washing the windows, had the oven and stove top apart and meticulously cleaning it, and on a ladder cleaning the vents. They were all friendly and came off kind as well. When they were finished we did the walk through together and all I can say is that I was incredibly impressed. Just a few things that pleasantly surprised me were, the old school hand washing of the windows, removed everything off the shelves and cleaned under the items/organized them, cleaned the washing machine, even dusted the bed frames.. Just things I didn't even think about and never do.. my husband also went around and checked every switch and baseboard.. every surface was clean. My house now feels cleaner than the day we moved in and we love it. We are scheduled for future services and looking forward to them. Thank you so much! Appreciate all the hard work; Mailenis, Mercedes, Karla and Manuel! Also, I loved the way you staged my beds and sofa with the twisted throw blankets and chopped the throw pillows. Very cute!