1. Alert 360

    1. Alert 360

    0

    Fresno, CA

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    Services - Alert 360

    Security system installation

    Security system repair

    Security monitoring services

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    1 year ago

    Awesome company. The installation guys did a great job putting up my security system and security cameras.

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    6 years ago

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    5 years ago

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    ADT Security Services

    ADT Security Services

    1.4
    (40 reviews)

    It appears that ADT is just another scamming company. I thought it was legit. I had used them…read morebefore with NorthStar in between. ADT bought them out. So I returned. My experience. My system was about 20 years old, batteries needed to be change throughout and I wanted to upgrade. A technition came to my home. Saul. He explained the new one and did a handwritten quote. $785.24. I asked for a breakdown of the the costs. One would be provided later. So the initial cost was $785.24 plus the month fee of $45.99 with a 2 year contract. Plus ADT still owns the equipment. Ok fine. It was installed. The first bill was $44.99 plus and additional $49.99. I call to find out why. (Another problem. the only humans you can talk to are overseas) Turns out that they have double billed me for another $1,103.76. $49.99 for 24 months? After 2 phone calls to Erika and Kumar, they told me the first contract was canceled and that there would be a $74.98 refund. I asked for a breakdown of the original $785 payment. Oh it will be emailed. Never got it. And so the saga goes on and on. My take. DO NOT DEAL WITH ADT. I don't know what they are smoking but it's not tobacco. Zero stars.

    I CANNOT say enough bad stuff about ADT as a business. I canceled a 15 plus year service with…read moreprotection 1 after being purchased by ADT! Its March 2021 and im still dealing with trying to resolve so many mistakes made by this company. I don't understand the level or incompetence that these employees at the office and on the phone have when it comes to billing and record keeping. We were told several times about random balances that are for leases or equipment not returned after they told us they didn't want to pick it up and after getting it all resolved they added another random amount and sent us to collections. They didn't even know why they thought they were still owed money until a year later and now claim its from a past due bill from April of 2020. (We canceled in February 2020). I couldn't be more displeased. Just stay away and look elsewhere.

    Xfinity

    Xfinity

    2.0
    (22 reviews)

    I have been to this location three times in recent weeks to change my subscription, get new…read moreequipment and return old equipment. Each time I was met with little to no wait and friendly, professional service. Louie and Bruno were both exceptionally helpful.

    Be warned. I have been a customer of Xfinity for approx 20…read moreyears. In all that time, I can truthfully say that this has been the worst experience I have ever had from a service company. Why did I stay????? Good question. Besides the fact that they ruined my credit for about 2 years while I tried to fight the fact that they sent me to collections over an installation that I never authorized while I was still a paying customer. My latest encounter with Xfinity was over internet service. I was a customer who had previously paid for a full package of services they offer until my bill reached $300.00 per month. At that time, I elected to cancel all services with Xfinity except internet. For the last 2 years, I have been paying Xfinity $120.00 per month for internet service. I was sent a new internet gateway, which I was told would make my internet service much faster. I was never able to get the new gateway to work, so I tried using their internet help center. I spent about 4 hours with an Xfinity expert (who wasn't an expert) trying to get the new gateway service installed. Even though the expert wasn't able to get the new gateway service installed. I was immediately charged an additional $50.00 for the fast internet service, which was never installed. When I contacted Will (Xfinity Service representative), I was told that he would need to do more research in order to credit me the $50 I was overcharged. Will also informed me that since I was canceling their service, I wouldn't be able to receive the refund until I returned all equipment belonging to Xfinity. I have since contacted another service provider (AT&T) for Internet service and am happy to say that I will now be paying $50 per month.

    Alert 360 - securitysystems - Updated July 2026

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