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    Services - Alex Vitte photography

    Couples photography

    Engagement photos

    Family portraits

    Alex Vitte photography Photos

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    3 months ago

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    Alex V.

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    JCPenney Portraits

    JCPenney Portraits

    (3 reviews)

    Western Hills/Ridglea

    TOTAL WASTE OF TIME! JCP does not employ trained photographers so you get people that have no clue…read morewhat they are doing. The poses they put you in are AWKWARD like it's a joke picture. They had my oldest son and I stand together like we were a couple! Plus, they shuffle you in-out in 10 minutes so it's a failure from the get go. I'm amazed that they are still in business. Don't waste your time at JCP!

    Booked an appointment 2 months in advance for my children's portraits at JC Penney Ridgmar…read more Confirmed by phone (they called me) and email. We showed up 5 minutes early and no one was there. There was also another appt. before us waiting. JC Penney manager came by, saw a total of 7 of us waiting and said he was calling Lifetouch district manager to find out where their staff was. After waiting 40 minutes, the person showed up. She never acknowledged any of us standing there, she just got on the computer for about 10 minutes, and then had the audacity to take a phone call for another few minutes while all of us stared standing right in front of her. She then asked the person in front us what she needed and asked her how she should take her picture. She didn't have any knowledge as to what she should do. We walked out. I contacted customer service via chat and that was not helpful. Then I called the 800 number and was told I would be contacted by management. It never happened. I'm so disappointed as I have used Penney's for over 10 years consistently. The person from customer service asked me what else she could do to help and I asked if she could tell me where a studio was where the staff was guaranteed to show up. She just started looking on a map and told me about a studio 5 hours away. Big help.

    Alex Vitte photography - sessionphotography - Updated September 2026

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