Best experience with Dentist Ever. DR Kutuza explained all details of treatment. Reassuring. Will…read morecome back

The incompetence and rudeness of Kos Endontics' staff that handles billing and insurance is…read morestaggering. They failed to file insurance, incorrectly entered billing information, sent billing notices to the wrong address, and then made phone calls to a dependent on my insurance threatening action. When I called to ensure they had correct patient and insurance information, I was interrupted multiple times. I would drive any distance to avoid having to deal with them again.

Years of Avoidable Harm--Tooth Loss, Jaw Injury, and Dismissive Care…read more This office's pattern of poor communication and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. In late October/early November 2019, I had an apicoectomy on tooth #9 with John D. Wells, DDS at 16600 Birkdale Commons Parkway, Huntersville, NC 28078. I followed all aftercare to the letter, rinsing faithfully with the prescribed cleanser. After the first procedure, I started feeling pain and discomfort in the tooth area after drinking cool water, so I contacted the office right away. Dr. Wells had me come back for him to take a look. He then determined he needed to redo the apicoectomy. Afterward, I asked what the problem was, and he explained that the dissolvable sutures from the initial surgery hadn't dissolved, so he removed them manually. He assured me healing was on track, but by early 2020, persistent infection forced me to need an extraction and an implant, which was both costly and heartbreaking, especially at my age for a front tooth. I was 80 years old going through all of this. I was never told about the threat of infection, and only learned later that undissolved sutures can trap bacteria and lead to failures like this; and that dentists should proactively remove them themselves to avoid such risks. Had I known, I might have pushed for that upfront or chosen differently--but trusting the process, I returned to the same practice in 2022 for a root canal on tooth #8. That's when things worsened dramatically. During packing placement, the assistant demanded I open my mouth much wider to keep it dry, using scare tactics: she warned that if I didn't, "it would have to be redone." Again, I am an older patient, and it was very clear this assistant dd not care about me as a patient, and had no interest in a reasonable bedside manner. Fresh off the 2019 trauma, I felt pressured and complied to open as wide as possible, despite visible distress in my eyes, as she took her time. The strain immediately triggered pain and discomfort, and I was soon diagnosed with a displaced TMJ disc--causing relentless muscle spasms, a sensation like my jaw is off its hinge, difficulty speaking, and chronic agony requiring therapy and meds. After contacting Dr. Wells numerous times with my distress and concerns, he dismissed them outright, claiming the assistant "didn't force my mouth open or threaten me with a gun." No empathy, no accountability--just deflection. As I said before, this office's pattern of poor communication (e.g., not warning about dissolvable suture risks) and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. The initial staff seemed friendly, but the care felt reactive at best. If you're reading this, ask upfront about materials and removal plans, get consents in writing, and trust your instincts--if something feels off, walk away. I wish I'd switched endodontists sooner; now I see one who actually listens. Proceed with extreme caution here.

I just had my second root canal here in five years. It was no big deal…read more People think root canals are a big deal, but that's due to old technology. Other than the needle being stuck into my gums at the beginning to numb the pain, this was 100% painless. Same as five years ago. I also learned that flossing is 10x more important than brushing your teeth. Brushing only gets the surfaces and gums. Flossing gets rid of the plaque that leads to bacteria and infection. Excess plaque has also been linked to Alzheimer's and heart disease. Great info, friendliness, and overall customer service here. Or you can call it bedside manner. Whatever you want to call it, Dr. Wells and his staff are highly recommended if you're seeking an endodontist.

This office was previously Broadwell Dentistry which I have been a patient for nearly a decade. Dr…read moreBroadwell has retired within the past year, so the practice has transitioned to Advanced Dentistry with Dr Schmidt. My 1st encounter with Dr Schmidt was for a tooth repair which to me is the telltale for whether I can tolerate a particular dentist or not (I.E. if the dentist does not torture me during a tooth repair I can handle any procedures less painful than that!). Surprisingly (only surprising because I despise dentists and had gotten so used to my previous dentist), my tooth repair with Dr Schmidt went smoothly with minimal discomfort (mostly mental discomfort from being at the dentist). Aside from that it seems that most of the dental techs/assistants are the same from the previous practice. Staff are all highly skilled. They are all always nice, professional and efficient. Most importantly, they listen to your concerns/request (for example, I have high sensitivity with my teeth and upon request they always take extra care to avoid causing unnecessary pain). Location is convenient as it is situated in a fairly quiet area (Concord Lake Academy next door so area may be a little busier during school start/end times). I would recommend this practice.

I had a fantastic dental experience with Dr. Schmidt! My procedure went quickly and efficiently…read more The staff is super friendly, knowledgeable and helpful. I strongly recommend this office! They are a general dentist so it was nice to have everything done in house.

Had a root canal done. The staff were all phenomenal. Ive had one done in the past elsewhere and it…read morewas a night and day difference. These guys were great, even the atmosphere, chair, 'movie glasses'. Id happily use them again.

Customer service is trash and they play with peoples money. They wanted a copy of my credit card to…read morekeep on file and refused to bill my insurance. my insurance covers 80% of my dental procedures. They wanted over 50% of the initial procedure cost up front. They couldn't get me in as an emergency patient for two weeks. and they advertise that they're the cheapest in town. That's a lie. I took my business elsewhere and was only charged 25% of that :) 0/10 do i recommend this "office"

My family and I have been patients of Dr. Fortner's for quite a few years now. There are so many…read moregreat things about his practice that it is hard to know where to start. The facility is modern, tasteful and comfortable. EVERY member of the staff is kind, welcoming, and gracious. I had an appointment this morning and when the hygienist was walking me back to the room where I was to have my cleaning, I was greeted no fewer than five times, by name, by people on the staff. I felt like a ROCK STAR! I needed to have x-rays updated and the hygienist was very gentle and sensitive to the fact that I have an "over-excited" gag reflex. The cleaning, polishing, and flossing were thorough and pain free. A service that Dr. Fortner offers is a cancer screening of your mouth. As I enjoy an occasional cigar, I always welcome this additional exam. I cannot recommend Dr. Fortner highly enough. If you are looking for a dentist in Salisbury, NC, make an appointment to see Dr. Fortner. You will be glad that you did.

Dr P is an expert in all facets of dentistry! I've been…read moregoing to him for years and wouldn't think to go anywhere else! I trust him immensely ! If you are looking end your search at Dr Palmieri's!

Moving to a new area always carries with it the dreaded need to find new health care professionals…read more Dr. Palmieri was near me so I decided to try him 3 years ago. He is still my dentist today! The exams are thorough and professional. Danielle, his dental hygienist, does very thorough, yet painless cleanings. His dental assistant, Lisa, always makes you feel relaxed and comfortable. Kim works with you to find the most economical ways to cover any dental treatments through your insurance. All staff members are friendly and welcoming. I highly recommend them as a progressive dental practice with advanced technology and a wonderful staff.

I have seen Dr. Johnson on two occasions and have been immensely impressed at his professionalism…read moreand accessibility. He is an MD as well as a dentist and so can employ anesthesia when necessary, as it was in my case. I would unhesitatingly recommend him when complicated oral surgery is required.

Dr Tony Johnson , Owner of Mooresville Oral Surgery at the corner Of Oak Tree and Brawley School…read moreRoad , is by far the Best Oral Surgeon in the Lake Norman /Mooresville area. He has the upmost respect for his patients , making sure they are well taken care of and if he does not know what is wrong , he will proceed to send you somewhere to find out but he usually knows exactly what is wrong and does an awesome JOB taking care of his patients . Dr Tony is also a Very Dedicated Family Man who puts his Family first , is very honest , kind , respectful and has a Great Bedside Manner . When you need to see an oral Surgeon , make sure You Visit Mooresville Oral Surgery on Brawley School Road , you will indeed not be disappointed , From The Doctor to the Staff , they are all caring , kind and very responsive to your needs . Call 704-799-3555 to schedule an appt when you need one ! Cathy Lynch /former patient of Dr. Tony Johnson Mooresville , NC .

Dr. Verhelle performed a root canal and it was not painful and I recommend him highly. He is very…read moregood.

The assistants who were "testing" my tooth that was to get the root canal seemed to be learning as…read morethey went. Having had a another root canal before, I was expecting to have the tooth tapped and tested with cold water. But I was stunned when they put scalding water on the tooth but she missed and the water hit my back gum. Then she gave me a rod and asked me to hold it and said she would tap the tooth to run a charge from a battery through the tooth. When I felt the pain I was to drop the rod. That seemed really odd and left me feeling they were very incompetent. The assistants went to get Verhelle and he was very rude ... accusing me of acting like I knew more than he did. No one had explained the process for the electric charge. I walked out without any further work being done on my tooth even though I was charged more than $200. I've talked with several dentists since then who said they have never heard of that procedure and those who have heard of the procedure don't know anyone who practices it.