Love this guy! Mike Stacey conducted the inspection. He was so delightful, thorough and on time…read more He had the best demeanor... Just seems like an outstanding, fair, knowledgeable guy. :). Will def use him on my projects.

From the owner: Install, Inspect, Repair, and Consulting and Training: Fire…read moreSprinklers Fire Alarms Fire Extinguishers Emergency Lighting Fire Suppression Kitchen Hoods

The staff is very professional and knowledgeable . The quality is good and the value I believe is…read moreaverage.

Trey w/Fire Defense Centers provided excellent customer service, knowledgeable, professional…read moreinspection, and replacement of our office building fire extinguishers. He was on time and provided prompt communications and took the time to understand the unique needs of our building. We definitely will recommend this company to any business that needs and appreciates quick, personalized service when it comes to their fire safety equipment and inspections!

Antonio was great and a good price. He was on time, he walked with us around the house and…read moreanswered all of our questions. His report was thorough and we received it by the next day. If you're looking for a good deal on an inspection... he's your guy.

Antonio was professional, insightful, communicative and fair priced. Highly recommended!read more

Hi, want to remind you to be aware of an inspector, his name is Joe Zolciak…read more My client used this inspector because of their friend recommendation. Here is what happened on the inspection day. 1, This inspector blocked me out when he addressed concerns about the house. 2, he keeps on saying the house is a trash and persuading buyer not to buy it. 3, his statement made my client very upset since they really like it. This is the house which we decide to put an offer after checking more than 10 houses in a 3 weeks period. 4, He didn't know how competitive the market is for that price range, and the price which we got was very good. 5, he doesn't know basic coding. I want to call him to mind his own business but later figure out it is not my job to educate him and he got to learn his lessons. Just want to remind you if you come across to this inspector, stay away!

I had a inspection from this company. Well he did not inspect the roof from the roof. He did not…read moreinspect the AC units for cooling or heating (gas was off, but did not come back to inspect (wanted additional trip charge). I knew buying a short sale and expected issues, but the inspector is supposed to find an alert you to these issues, but I keep finding issues never noted by the inspector. I have two laundry room receptacles that have no power to them now. The kitchen sink was held up by the fire extinguisher under the disposal. The AC unit for the upstairs had caked on dirt to the vents never reported to me. I am writing this now as it irks me that I paid for a inspection that would tell me about this stuff and it was never reported to me. The garage door is fine, The motor needed a new gear. He noted I needed a new door. The kitchen sink almost fell out after removing the fire extinguisher. I had to install new braces, caulk etc. My inspection was not what I feel a full inspection should cover with some items obviously missed.

Make sure to ask for ALL the small print terms because they will sign you up for a 5yr monitoring…read morecontract. Give you a promotional rate for only the 1st few month, but make you think that's the ongoing rate. Then if you attempt to cancel the monitoring, they require you to pay for the remainder of the contract up front totaling 1000s of dollars!! TRY RING OR ANOTHER SERVICE INSTEAD. DO NOT RECOMMEND!

DO NOT fall for this... the act all nice and like they are a legit business, but they do not…read more Luckily we cancelled before the equipment was fully installed, so we didn't get stuck with this. Every single person that I came in contact with from this company, gave us different information. Live and learn, I wish I could give them 0 stars, cause they are truly worthless. As of right now ADT has not failed me so they will continue to have our business. Did I state clearly to not fall for the crap they trying to sell!!!

I never answer the door for strangers but the Vivint salesman called me by name and said my…read moreneighbor sent him. Lies! With a 1.06 BBB rating, Vivint Smart Home is well-known for employing a large commission based door to door sales and high pressure, deceptive tactics. Monty, the marketing manager with an incredible offer, started off friendly enough. Then came the invasive questions. "What do you do? How many smart devices do you have? Who's your alarm company? How much do you pay? It's wireless? The WiFi could go down. It's wired? Someone could cut the phone line.. We have smart thermostats." I have 2. "Vivint is compatible!" Monty pulled out his fancy iPad which showed pics of him smiling with families, impressive flood lights that follow intruders, garage door openers, cameras, large HD screens. Everything but the cost. When I said I'd prefer to read the reviews first Monty pulled up the Forbes rating. All the while, he kept trying to come inside so we could "talk." After about 25 minutes of upsell attempts, he ball-parked an $80 monthly quote. I asked for a card. "It's virtual." Monty wouldn't email me or leave info so I could have time to decide. Finally, I gave him a fake phone # to get him to leave! Vivint has settled multiple lawsuits. Impersonating salespeople steal personal info from consumers to apply for fraudulent loans to increase their commission. Bad credit? Reps find someone with a similar name and run their credit or add a cosigner without consent. Then the cosigner is contacted by a Vivint debt collector! Vivint paid millions for tricking customers into signing high-priced, multi-year contracts that were impossible to cancel. Vivint charges more than the contract says, sells faulty equipment, won't produce receipts, renews contracts without consent, misinforms customers about their cancellation policy and charges customers after they cancel. If a Vivint rep comes knocking, do not answer or give out any information. Buyer beware!!!

Sorry for this late review but I have to give a shoutout to my installer today CJ Wilson the guy…read moreliterally waited on me to get up to install my system and literally made me feel comfortable letting him in my home after I grilled him but he handle the pressure perfect very young guy didn't expect a guy his age with such great customer service and patience he answered all my concerns with true concern for my home. Now I never give my friends or family number out but today I sent him 3 referrals if you see this CJ keep up the good work. And I'm sorry for your lost Sincerely

BUYER BEWARE! We…read moresold our home in June 2021. Since then we have tried to cancel our Vivint system, which we left with the home. First we were told just to give 30 days notice. Then we were told we had to provide the new homeowners contact info (I'm not doing that!) Then we were told we could just defer for 12 months, and finally after getting ugly, we were told to send our "handwritten"request by fax or email. We did this in July of last year. (The equipment was financed and we have continued to pay the finance fee until paid off. The issue is the service/monitoring fee.) Today, over 15 months later, we were told we are delinquent on this (the service fee, not the equipment) and that our request to cancel was denied. Of course, we were not told it could even be denied, nor that it was denied until today. (Except the email indicates they did receive it, they were processing the cancellation and would be in contact if there were issues.) So today we get a call that we could finally cancel by paying the delinquent amount plus a $300 cancellation fee. Y'all don't know that I will die on this hill. These people are CROOKS! We do not own the home. We do not have access to the equipment. We have tried all the things to cancel. And if you do your research you will see that we are not alone. I wish these reviews were available almost 5 years ago when we decided to get the system. Do yourself a favor and get a different system. There are several good and comparable companies in the market.

I got my system in January of 2025 the sales representative was Brandon Morano when the technician…read morecame to install my system he only brought my doorbell camera and my garage camera but not my backyard camera. I called Brandon to see why. He told me he will order me a backyard camera and it would be free. And it would take a month for me to get it. So I was iffy but ok with it. Oh well it's been 5 almost 6 months I been reaching out to Brandon no response so I called the company so they can reach out to him no response for 5 almost 6 months. I asked them if he still works for Vivint they said yes. I also asked them if he been reaching out to them when they called for me. They said he has not responded. So my thoughts was how is it that a sales representative not responding back to his employer. For 5-6 months and he still works for the company. This is not good COUSTOMER service and now I am going to have to pay for the camera I paid four months ago for my equipment. This is not a good company run do not believe nothing Brandon Morano say to yo if he rings your doorbell.

This company sent a door to door salesman to my doorstep despite the fact our HOA doesn't allow…read moresoliciting it is well posted. He was very rude and wouldn't answer my questions when I opened the door and asked "what are you here for today? Do you have an appt?" He only kept asking to speak to homeowner. This arrogant attitude really irritated me. Had he just said "hi! I am selling vivant security systems" right off the bat it would have helped a lot and I would have politely said no thanks. But to be questioned by you when YOU are on MY DOORSTEP is ridiculous. So I have no choice but to believe this company is gross and has zero ability to understand clients.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.