Sergio is a true craftsman! He was very professional, kind, and prompt. I would recommend him to…read moreanyone looking to get their countertops redone! Turn around time was in less than a week! Thank you Sergio!

I have utilize GFC services in three kitchen and three bathroom countertops. They have always…read moreprovided honest advice and have a real interest in doing things right the first time. The time lines were always respected and the installations went without an issue. Sergio has many years of experience and knows the stones very well. I liked that they cleaned the place really well after installation. I would recommend their services.

This sink had a crack in it which we wanted replaced…read more It is very difficult to find anybody that will replace just the sink including the plumbing. Carissa of Countertops and Cabinetry by Design came out and measured the original sink and facilitated a solution. Wife very happy. Thanks Carissa!

We have used countertops and cabinetry by design for our kitchen and laundry counters in the past…read moreas well as a custom free standing cabinet in our dining room. They are awesome to work with. We have worked with a number of designers there and they are all knowledgeable and easy to work with. This time we got to work with designer, John Epperson, who was adept at executing our vision for our kitchen with the new island and refrigerator cabinet they made for us. Chris Holt came over twice to 1) confirm measurements before install day and to speak with my husband who built the soffit for over the fridge cabinet and to 2) direct the installers about how to ensure the fridge cabinet's fit. They were patient with our questions and changes along the way, happy to entertain our input. Our kitchen looks awesome now despite some outstanding finishing touches needed that they are helping us with. I would recommend them to anyone without hesitation and we will plan on calling on them again for our next project. Karen Agricola

Awesome! Great work! Good customer service, workmanship and communications. We love our new…read morecountertops!

From the owner: Countertop Connection LTD provides residential, commercial, laminate, and solid surface countertops…read moreto the Dayton, OH area.

CROOKS! This company will sell you Custom Granite counters then cut them however they want, and…read moreexpect that to be ok. They will tell you they want to make you happy. They do not! Once they have your money you are pretty much stuck because they will REFUSE to make things right, even when they make mistakes. I asked for strait corners, I got round. Instead of new Granite, they took them away and just shaved my overhang, so even though there is a sharper radius. I had to compromise. Next after several text back and forth ASSURING me that the soap dispenser would pump into my sink. They proceeded to cut the hole too far back. And AGAIN instead of owning up to the mistake, they proceeded to come back out and just enlarge the hole, and now water can run down into my sink cabinet. Never once did they own up to these mistakes. It was all Excuses and Bandaids. And being put off for days at a time. Not once did they offer to make it right by actually cutting the counter that I paid for and was promised. By the end they wanted to take up the counters that were already attached to 4,000+ in brand new cabinets, which we had installed ourselves. Fearful of retaliation and losing even more by them then damaging the cabinets or sink. I declined to have them back in my home. Now I'm left with a mess, and out almost 1,300.

I HIGHLY recommend The Cabinet and Granite Depot to anyone in the market of upgrading or installing…read morea new kitchen or bathroom. John and Aaron (and everyone else I spoke to) were extremely helpful, honest, and pleasant to work with. I told them what I had in mind over the phone and when I arrived they had several ideas in mind for my vision and helped me with all of the details. Overall, I am THRILLED with my experience and my countertops.

Very impressed with the service and work done. They came out and measured my space on a Tuesday…read moreand had my new quartz countertops installed by end of day Wednesday. Couldn't be believe how quickly they were able to get things moving. Countertops look great. Pricing was also very competitive relative to other fabricators.

From the owner: Orys Granite tops LLC is a family-owned and operated business serving the greater Cincinnati area…read more For over a decade, we have been serving the homes of Cincinnati with high-quality custom granite, marble, quartz, and quartzite countertops. At Orys Granite Tops LLC customer satisfaction is our top priority. This is your home, and we want you to love it. Whether you're renovating your kitchen, or you need new bathroom counters, we're confident you'll find an option you love. Call us today!

I am extremely disappointed with my experience with this company after what initially started as a…read morepositive interaction due to competitive pricing. Once the process moved into the measurement and customer service phase, the experience deteriorated significantly. Specifically, my interactions with Bharti were completely unprofessional. We had two separate phone disputes, neither of which were prompted by anything other than me calmly pointing out a lack of professionalism and communication. During these calls, her tone was aggressive, dismissive, and at times inappropriate for a customer-facing role. Questioning a customer's character and speaking in a confrontational manner is unacceptable under any circumstances. In addition to the customer service concerns, the measurement and layout process was extremely inefficient and disorganized. I arrived for an in-person measurement appointment and found that no English-speaking employee was available. I spent nearly two hours attempting to communicate and complete the process using a translator app. To be clear, the Spanish-speaking employee was absolutely wonderful -- professional, kind, patient, and incredibly helpful. He could not have provided a better experience, and he deserves recognition for his effort and attitude. Unfortunately, I had to return for revisions and was again met with confusion. This time, the English-speaking employee had only been with the company for two days and was unable to answer basic questions (no fault of his), resulting in the Spanish-speaking employee being brought back in and another hour of my time lost using a translator app. This points to serious training and staffing issues. To make matters worse, contract language was repeatedly emphasized in a way that felt accusatory and disrespectful, as though my ability or intent to pay was being questioned. That approach is both offensive and unnecessary. The only reason we continued with this company was due to the pricing and the fact that a deposit had already been placed. While I am hopeful the final product will be satisfactory, I would not recommend this company to anyone who values respectful treatment, professionalism, or efficient communication. This organization needs to seriously reevaluate its customer service standards, employee training, and suitability of certain individuals for customer-facing roles. No customer should be made to feel disrespected or spoken down to during a major purchase.

This company is absolutely AWFUL, not to mention shady as hell! Our install started in November,…read morewe JUST GOT EVERYTHING DONE LAST WEEK, in March! During the install, the crew did not turn off the water and shoved the faucet under the sink, which caused a massive leak that ruined our cabinet bottom AND damaged the plumbing. (one piece of the counter also had defects which they had to replace as well) we had a plumber come out and repair and I told Granite Empire that they're responsible for the plumbing bill. After a month they finally sent a check, after I'd call daily to remind them. I was also sending photos of the damaged cabinet bottom and they said they didn't see damage. I told them to send someone to look at it, he took photos then never got back to me. I followed up multiple times a week with their "finance" person "Barthi (not sure of spelling), who was absolutely awful to work with, extremely unprofessional and tried to sweep the issues under the rug. I asked for updates and was eventually told that this guy who took photos doesn't work for the company now and they'd send someone else out. he came out, took photos, and then it took a couple weeks for them to make a "decision". I got an estimate done to repair the damage to our cabinet and at this point, i just wanted them to pay for someone else to do the repair. finally after 3 weeks, they sent a check. it was a FULL TIME JOB to get them to make things right. they are shady, do not do quality work, they do not operate business in a savory manner. DO NOT BUY FROM HERE!