This sink had a crack in it which we wanted replaced…read more It is very difficult to find anybody that will replace just the sink including the plumbing. Carissa of Countertops and Cabinetry by Design came out and measured the original sink and facilitated a solution. Wife very happy. Thanks Carissa!

We have used countertops and cabinetry by design for our kitchen and laundry counters in the past…read moreas well as a custom free standing cabinet in our dining room. They are awesome to work with. We have worked with a number of designers there and they are all knowledgeable and easy to work with. This time we got to work with designer, John Epperson, who was adept at executing our vision for our kitchen with the new island and refrigerator cabinet they made for us. Chris Holt came over twice to 1) confirm measurements before install day and to speak with my husband who built the soffit for over the fridge cabinet and to 2) direct the installers about how to ensure the fridge cabinet's fit. They were patient with our questions and changes along the way, happy to entertain our input. Our kitchen looks awesome now despite some outstanding finishing touches needed that they are helping us with. I would recommend them to anyone without hesitation and we will plan on calling on them again for our next project. Karen Agricola

Great experience from start to finish. Was greeted at the door, all my questions answered and had a…read moredelivery date within a few days of making a final selection. Thanks Agean

Bathroom inventory wasn't bad but service is barely above a pulse. Might as well have a McDonald's…read morekiosk out there were you order things for yourself. Employee acted like they wanted to be anywhere else and didn't bring up topics like hardware, lighting, flooring, etc. Maybe a class in sales or customer service would be a good move by management.

We had a wonderful experience working with Jim and Kim from Craftsmen Home Improvements. We love…read moreour new kitchen and flooring! Jeff was our installer, he was very efficient and detail oriented and a pleasure to have around. Highly recommend!

We did a total kitchen remodel with Kim and Jim; they were not only easy to work with but nailed my…read morevision too! Our contractor Jeff was amazing; I cannot say enough good things about him. He always showed up on time, very professional, and was wonderful when we had questions (and I had a lot of them!) I have a cookie business that I do out of my home, and I was able to work through the whole remodel process! Even after the kitchen was done it's been easy to get ahold of them if we had any questions. We would highly recommend working with Craftsman, and would definitely work with them for future projects.

Buyer beware!!! Worst experience ever. They don't stand by…read moretheir word or service. Supposed to only take at most a month not 3 going on 4. Save yourself aggravation, time and money and go to another supplier. I ordered 18 cabinets from them using their recommended design. Their disigned for the cabinets size and placement was wrong, they didn't want to fix it, they lied repeatedly, they ordered replacement parts incorrectly, it has been 90 days and still waiting, they don't return calls or communicate updates or status. Just a damn nightmare!!! After 3 months no replacements parts delivered to correct for their design error. After saying they would send out their installer to uninstall the wrong sized cabinet and install the correct one, they now say they won't send installer. So we have to pay to have the wrong cabinet uninstalled and pay to reinstall the correct cabinet. So we have to pay 3X the install costs for their design failure! They wanted to charge $450 for that one cabinet to be in installed. $482.63 with taxes. Since when do installations have taxes! They said if I would of paid to use their installers not my contractor then they wouldn't charge for installer. If they would of designed it right in first place I wouldn't have to pay 3X the install costs for 1 cabinet. And their installers would of still had to order the correct parts and come out a second time to install. The customer service is rude and won't listen to any logic or do the right thing due to their mistake. And it takes days and days for them to call you back for your case.

I purchased cabinets from the store in Cincinnati. I've already picked my order up, but I've…read morecontinually been contacted by the guy Don who works in the warehouse even though I've asked him to stop. His messages and questions are bordering on sexual harassment.

I don't come often to Menards, you realize quickly how big it is and of course what you came for is…read morea millions miles apart lol. Close your rings here! I came for PPE and didn't find work clothes for women. Hubby found some nice work pants though and a great price for $22.00. Also, they have Australian Gold sunscreen which I love. I did ,however, find the steamer I wanted! The Dupray Neat steamer, same price as online but Menards has a 11% off storewide rebate to mail in. Now I get to go home and steam clean the fool out of everything I see

Things went well I found out everything I needed to know and expect service when I plan.read more