I have been in their service for 6 years since moving here from Illinois the staffs are very…read morewonderful and very helpful when I need help with my problems so many thanks!!!! I really appreciate it very much...

I have known Brandon for over 20 years and he is definitely someone you can trust to take care of…read moreyou and your families insurance needs. He has done a wonderful job for me and my family!

We have been banking here over 30 years.Whether car loans or home mortgage,It is conveniently…read morelocated on 411 and has great service.This is the bank to use for The Working Man Review.

Really un-impressed with our visit here. We really needed to go inside to see a teller and get some…read morecash. First off, they were extremely unorganized with customer lines and 'attempting' to promote social distancing for Covid. They really need to rethink how they are approaching this. Secondly, it's the first Saturday in the new year and they had one teller working .... one. Let's just say if there were more tellers we would have seen them, because we were in line so long they would have come back and started helping people. Really unfair to the one person working, a manager should have stepped up if she was truly the only teller available. Lastly, they didn't have any cash????? It's a bank. Ok, that may be an exaggeration, but they weren't sure if they had enough cash for us .... really? I though banks ran on numbers and trends and were a little more on top of what's happening then to run out of cash and use a lame excuse that it's because people are cashing stimulus checks. I'm pretty sure the banking community knew before the rest of us when that money was going to start hitting ... and if not, again not the customers fault. Overall not impressed! I'll leave it at two stars for now, but significant improvement is needed or I would push this down to one star.

Brandi took care us on our windshield replacement. She helped get everything done on a timely…read moremanner. Very good staff.

Recently dropped State Farm after 30+ years had pipe burst upstairs and bc I have MS I reported it…read moreas an emergency ADA problem. Another words you could see thru the floor to concrete patio 10 feet below. After a week, I took pics and video of extensive damage and paid out of pocket bc I was walking with a walker and got door dash thru the window. State Farm said bc they didn't inspect and they had 30 days to do so, they refused to cover and this is after failing to cover an accident where we both had State Farm. They're in a class action lawsuit for failing to pay claims that should have been paid. They reject about 80%. Try Allstate.

excellent customer service. and they work hard to get you the lowest price possible! The staff is…read morevery friendly and you are greeted when you walk in the door.

They are caring and compassionate. They took the time to listen to my concerns and guided me…read morethrough them. I am so grateful for them. They make you feel like family. The bank is downtown Pell City, AL.

State Farm is denying claims of people who don't file them unless necessary. It used to be…read moreexpensive but good insurance, now you don't even pay medical expenses for your own clients.

Great environment, helpful staff, & friendly agent. Always willing to help find the best price…read morepossible. Won't offer you anything they don't think you need.