Never had a problem. Great bank. Folks are helpful and go out of the way to make banking eaierread more

Grace helped us this morning with a dispute on our account and was so kind. She was very reassuring…read moreand educated us on the process of putting a hold on our account and getting new cards issued. She also explained how they would submit claims to Visa to get our money back. We really appreciated how awesome she was to work with.

This is the best credit union I have ever been with. 100 % in ever area. They have the best loan…read moredept. I'm so impressed with this bank. No one better

Friendly, courteous and kind staff. Loans are no hassle. If you need a loan, I definitely recommend…read moreyou come here!!!! If you go there please tell them I sent you there when you apply!!!! Thank you very much for my loan!!!!!! Jeff Yates

Michelle was very efficient in her work & time. I was so glad to walk in & see someone I know.read more

Loved Jordan & Ms. Robbie. They were wonderful!!! Would do business anytime!!!! Thanks so much for…read moreeverything!!!!

I have been banking with Union State Bank for years and I've never had any complaints. Gay Simpson…read morehas always provided exceptional service with any and all of my banking needs. Thank you Gay for all that you do at the Cedar Bluff branch.

Great service! I needed a summary statement of our coverage emailed to my office. I had it in…read moreless than 5 minutes.

Do not, under ANY circumstances use this office…read more Long version: This office insured my uncle's car for him, and he allowed me to use it out of state for school. I used it for roughly a year, and as of this review, am returning it to him next week. I had a fender bender in a rental car, and the rental company contacted State Farm for a claim. During this process, the local office dropped my uncle's policy completely, claiming that they needed to speak to me and were never able to contact me. They had my contact information through my uncle (supposedly), and insisted that I never answered the phone and was generally unhelpful. To be fair, I wasn't told this myself. This is what my uncle repeated. I don't believe he would lie. Long story short, they cancelled his insurance out from under him because I wasn't easy to contact. The problem? I went through THREE MONTHS of phone records, and the only time I ever spoke to a state farm agent or employee was when I called them. They made NO efforts to contact me over the supposedly important information, and dropped his insurance because of it. NEVER use State Farm, and if you must, NEVER use this agency. I've been given the run-around over this accident for over a month, and my uncle got screwed out of his insurance because of something I didn't do. Full disclosure: I had an accident in the loaner car earlier in the summer, which may have complicated things. It was a non-fault accident and was covered by my uncle's State Farm liability insurance. Despite this being non-fault, there may have been complications leading into the fender bender. I don't know, and I hope I'm not treating this office unfairly because of information that I don't have. Either way, I don't take kindly to being blamed for something that is untrue and my uncle paying the price for it. I will never use State Farm again, and I am offended that this office blamed me for not picking up the phone. It's simply not true.

Jarod is a great agent. He gives old-fashioned service and is terrific at follow-up. Anyone would…read morebe lucky to have him representing them as an agent. He's a hard worker and treats people right.

We love State farm ins. You have been very helpful in the past, love the rates, great place to go…read morethe staff is excellent, very nice and helpful. We will stay was Kim Lee of state farm