Great little shop! Prices are reasonable, and owner was very friendly and helpful. We were…read moretraveling and found her shop; we will be back next time we are in the Pigeon Forge/Gatlinburg area.

Just stopped in to check it out.Not a real good selection and no bargains that I noticed.Stores…read moreback home have a better selection and better deals while not being a Carhartt store.The Working Man Review will buy carhartt back home.

I'm glad this store exists, but there isn't a huge selection and barely any discounts. The workers…read morenever said a word and acted like no one was in the store. However, it's a clean and well organized store. Carhartt makes good products.

Great service and great selection! I love the concept of the store. You are able to support…read moremultiple small businesses from one location. I always visit when I come to Pigeon Forge.

We have been using Marc Nelson for denim, casual wear, and dress clothes for 5 years now and still…read moreget asked about various articles regularly. The style and look is incredible and having clothing perfectly altered like this just feels better. Marcus and his team have always been easy to work with. We used them to create outfits for our rehearsal dinner, shirts for our wedding, and many other special occasions. After months of persuading, I finally talked my dad and brothers into visiting the store and they have all been back several times. Stop by their showroom, you won't be disappointed.

Hard to adjust to pants which are not intended to be disposable in a year or two. These could…read moreactually be legacy pants, handed down from father to son (or mother to daughter). One of the employees of this Knoxville company wore the same pair of pants every day for a year for demonstration purposes. They are tailored to the individual shopper; who does THAT any more? Attractive, rugged and comfortable. Did I mention inexpensive? No? Well, that was not an oversight. But when you figure the time and money saved on future shopping trips to replace them, still a bargain. Add to that the satisfaction of buying Made in America--and buying local, if you live in East Tennessee--and these pants are, indeed, a bargain.

Friendly and great prices. Nice selection of merchandise. We bought lots of stuff for the jeepread more

Cool store If you want to buy some Jeep t-shirts. Especially if you drive a JK or newer Jeep. It's…read morealso the same location as Smoky Mountain Jeep Rentals. If your looking for 4x4 parts this is not the store. Unless you want some expensive lights or some tow straps. The 'Outfitters' term is used a bit loosely here. I hate to be down on the store because I'm a fan of anything Jeep. But I was hoping for a bit more than clothes. Just want to make sure any other Jeeper knows this is an apparel and Jeep theme store. Not an outfitter or parts store.

One of the best places for jeep rentals great price especially for having the jeep all day best…read morething to do is rent first thing in the morning when they open up since it has to be returned back at 9 AM and you get 200 miles included they also give you a map of the local area of the smoky mountains national park do you get the best view for sightseeing this place is awesome and has great souvenirs inside as well I would definitely run again from Smokey Mountain Jeep Rentals next time we come back

We went in there to get some Jeep gear . Place was quiet and everything was going well. As we were…read morechecking out the gentlemen was helping us . I noticed that people were coming in and a customer asked the employee which was a lady if they had to wear mask . It's more than obvious you had too. Which I was in shock what the lady responded . she said "I'm Not the police you can do what you want" and was laughing. I didn't take it lightly because as a company you would want your staff to be safe and your customers as well. I honestly would not come back to this place if you are that selfish to put your staff or customers in that situation that could put them at risk with their health .

Out of business for remodeling. Drove from Gatlinburg to buy some items, it was closed. Had been in…read moretown in November 2023, same thing. Try to save you a trip. 03/22/2024.

Cutest shop with a full service coffee bar (on par with any big city barista service). The couple…read morethat owns the place are so kind and welcoming. Must stop by if you're in the area. COVID protocols are awesome and exactly how we should be operating during a pandemic. Thank you!

If Cavender's had a flagship store just for road trippers, this would be it…read more Tucked just off the interstate in Sevierville, down the road from Buc-ee's and Crystal Burger, this location is a hidden gem for anyone making their way to the Great Smoky Mountains, Gatlinburg, or Pigeon Forge. But for me, this wasn't just a pit stop, it was a pilgrimage. Cavender's is my mothership. I'll go out of my way when I'm traveling to pop in, browse the pearl snap shirts, try on a new pair of boots, or check out the big and tall section. And rarely, if ever, do I leave empty handed. This store was no exception, well stocked, beautifully clean, and staffed by some of the most welcoming folks I've encountered at any western store. But what truly sets this visit apart, and makes it one of my best Cavender's experiences ever, is the team. We rolled in about an hour and a half before closing and left just a few minutes before they locked the doors. Not once did we feel rushed. The staff actually encouraged us to take our time. They mentioned that it's standard for them to stay a little late if needed because making sure the customer has a great experience comes first. That's the kind of customer service you rarely see anymore, and it deserves to be celebrated. And now let me give a very loud, well earned shoutout to Cassidy. My wife had been trying on a few items while we were shopping. In the chaos of our road trip and making a quick detour, one of the items she intended to purchase didn't make it into the bag. It got rung up but left behind. We didn't realize it, but they did. Two days later, I got a call from Cavender's. Cassidy had noticed the item, remembered my wife, pulled the transaction, verified it was paid for, and tracked down my information through my Cavender's account. They didn't have to do that. Most places wouldn't. But Cassidy did, and that attention to detail and care was impressive. When I called to follow up, she confirmed my address and let me know it would be shipped to us directly. That kind of above and beyond effort, the kind that feels more like helping a neighbor than handling a transaction, is exactly what makes this location, and this brand, so special. Some people might say, "That's just good customer service." I say, "No, that's exceptional customer care." That's Texas born hospitality, proudly delivered in East Tennessee. So if you're on the way to the Smokies, do yourself a favor and make the turn. Grab your gas and snacks at Buc-ee's or Crystal Burger, then take a few minutes to step into Cavender's. You'll find a great selection, a beautiful view from the parking lot, and a team that genuinely cares. Cassidy and the crew, thank you. You didn't just earn a sale. You earned lifelong customers.

Decent selection of woman's boots, reasonably priced with very friendly and helpful staff.read more