I'm cured! No joke. I went in with terrible pain, something…read moreI'd experienced many times since a bike accident 30 years ago, and after a few weeks of visits I'm better than before the recent incident of slipped disc. I could cry! I wish I hadn't waited so long. It's been worth every penny. I even worked for 4 hours at the allotment and didn't have a twinge! Lovely friendly staff, holistic approach, referral based approach to advertising. Just amazing. :-)

I booked second consultation with Mr Jonathan Loughead there trying to get arthroscopic…read moreinvestigation into persistent hip pain which restricts walking, I was told he would not do procedure even though I have had excellent results from injections makes no sense to me when I am paying for investigation procedure and it could result in long term solution even removing the need for wheelchair use if it turned out to be as simple as my shoulder arthroscopy where they shaved the bone and never had a problem since, but have tried to send him link to NHS guidance for Arthroscopic investigation for him to read. I will put it down to him having the I am god syndrome and find some one else

I had a knee operation last week,and would just like to say how well I was looked after,the staff…read morewere brilliant and a big thank you to Donna unit for being so caring and made me feel more comfortable .Thank you to all the nurses and surgeons Lynda

I have been registered at Fawdon for the past 18 years,but, its the last 5 years or so that I have…read morebeen a regular patient. Dr Newbegin has treated me during this period and what an excellent doctor she is ,her knowledge, helpfulness and communication skills ( essential in a diverse community such as Fawdon ) are first class,she is a credit to the group. The nurses , also , are worthy of praise , they welcome you like a long lost friend and are very skilled with your treatment. The reception team have to bear the brunt of an entire nations problems (appointments ) and they do it with control and politeness . Overall, I am very happy with the service. David Hunter retired 66.

This Place always fully booking for appointment. If you appointment today you always got for next.,…read morebut you can book your appointment for next 2 week. They always not fully booking appointment for baby , if you book appointment for emergency call in the morning and you got appointment on the same day. Beware do not to much make plenty ask list when go to this surgery, Doctor Andy Ramshaw and Doctor Mondolum can kick you off if you got appointment with them just ask ONLY ONE. This place not to bad for the services but never got service on the Friday evening, even receptionist always not stanby in her chair and busy doing make up for going out.

Great service, reasonably price,well worth a visit. Waited 5 months for a NHS appiontment, was seen…read morethe next day ay blaydon, pain free in 15 minutes

It was my first visit today I was very anxious about going the owner was chatty and did a amazing…read morejob would recommend very relaxing put my mind at ease walked out my feet have never felt so nice thank you will be back

I went to see a physio for pain in my side. After an MRI and long waits, I was told there was…read morenothing wrong with my back, that I should do more exercise, and that I should stop being careful with my back. I already exercise and have a perfect BMI. I followed his advice and tried to move more, but I ended up unable to move because of severe back pain. He had told me there was nothing on my MRI and nothing wrong. I requested my records and the MRI scan so I could see for myself, because it was hard to believe--and I have now lost my job after following his advice and being unable to get to work. It turns out the MRI scan has still not been provided, but the notes he wrote completely contradict what he told me. They mention bulging discs and arthritis in my spine. I phoned up and was told to talk to PALS. I tried, but the voicemail box is full so you can't leave a message. I've made 63 unanswered phone calls now and there seems to be no other way to do anything. It feels like a great way to avoid complaints--just don't answer the phone.

The University Hospital, Darlington Memorial & Bishop Auckland General are grouped together in an…read moreNHS trust sharing services. Parking here is limited but have found a space when I have been recently, costing £2.50 for 2hrs going up to £4 for 12hrs, special parking is available if you have to park for longer, check with reception. As with most hospital outpatient appointments hurry up & wait is the norm. One thing I did find useful in this tech age is you can get digital copies of x-rays taken at any of the 3 hospitals, which are put on a CD with a password encryption. These have to be ordered & collected later. The charge to access medial records is £10 payable on collection. I found this service very useful as I don't remember how the x-rays looked during the appointment but was nice to examine them in my own time at home later & show them to my GP, remembering that it is confidential information. I found the nursing staff to be helpful & pleasant but the orthopaedic consultant a little brash as the first time I saw him was 9am on a Sunday morning. The 2nd visit he was a little more pleasant.

This is a modern GPs surgery in Howden.Wallsend. I have used…read morethis surgery since moving from another area a few years back.It's like a breath of fresh air compared to some doctors surgeries. I cannot complain about the service I receive from here,it has always been the best on offer. There are no nightmare receptionists,customer care seems top priority and everyone is treated with respect and warmth. The building is light and airy and very welcoming and has an open reception desk.There are lots of self help and information leaflets available and a notice board area.Plenty of comfortable seating,a childrens play area and toilets. They offer a physio service at the surgery should you be unlucky enough to need it along with the usual health and support clinics.There are plenty of staff to help with queries ect and the whole surgery seems so well organised and the staff efficient and well trained. Always five star service here.

I have just read the review already online and I agree with it 100%. It says everything I would…read morehave said had I written a full review. My husband and I have both used this surgery for many years and have never had reason to complain. It is important (when you are 70+ and 80+) to know you will see friendly faces when you have reason visit the doctor.

Attended here for a few outpatient hospital appointments over the last couple of years and while…read morethe waiting times in most clinics are excessive++ the RVI is a pretty good hospital. It can be difficult to navigate around if you're not familiar with the set up but staff are always more than happy to direct anyone wandering around looking lost. In the New Victoria Wing you have a selection of places to eat including a Costa Coffee and Subway but the prices are canny expensive. The building is light and airy almost resembling an airport in my opinion so not a bad place for visitors to wait. Quite a contrast to Leazes Wing which is a tad stuffy but again it's the staff and quality of care that really matter and that appears to be top notch!

Fantastic hospital offering you speedy consultations with very friendly,caring and efficient staff!…read moreFrom the moment you walk in you're greeted with smiling faces who are happy to help direct you where to go and they offer you a porter wheelchair service (if your mobility is limited) as the corridor seems to go on forever when you're on crutches trust me! Clinics and surgery dates are very flexible with appointments late evening or at weekends which is great if you're under any pressure to minimise disruption at work! In all departments they offer complimentary tea and coffee facilities...a nice touch but don't expect to be waiting long. I was a regular attender here at the end of last year and I can honestly say I had a great experience. I had an overnight stay post surgery in a very quiet ensuite room. I developed insomnia frustratingly but the staff kept popping their heads in to offer me pain meds and hot chocolate. Both as an inpatient and in outpatient clinics my surgeon,nurses and physios were all absolutely fantastic...cannot fault the service at all!