I brought in four cotton panels of fabric today and I asked if they would wash them and iron them for me. The gal said we don't do drapes and I said to her these are not drapes. This is just cotton fabric if you wanna call them curtains OK but there's certainly not drapes. She refused to take them saying they do not do drapes and I was blown away because like I said they were just cotton panels nothing fancy not a big deal but she would not take them. I used to go to them all the time, but since they've changed ownership, it's really gone downhill. They're not open on Saturdays, which is crazy. They aren't there when they're supposed to be there crazy,they don't take cash anymore. Crazy. I do not recommend them and unfortunately, they're pretty much the only cleaners around. But it's not worth it. read more

Alii pressed my dress and the groom's suit for our wedding. We dropped it off on Wednesday and they were ready on Friday, as promised. They even helped me to carefully load the dress into a car and had suggestions on how to hang it. read more

Just a heads up, they almost are never open at 9:00am. They open after 10:00am. I have told the staff this, and they don't change it online.. read more

I again have returned a couple of other times after 9am to drop off my dry cleaning and the business was closed even though they are posted to open at 9am. read more

These buggahs told me pick up ready 12/31. Today 12/31. I drive into Kihei out of my way and get one sign on top saying closed. And closed Monday. Why you going tell me pick up today den u decide close the store? Now what I goin wear to junior boys wedding? And too, what line business mode these guys have. They open at 9:00? Most people who need dry cleaning aka workin stiffs who work 9-5 can't drop off or pick up. So what I gotta take one vacation day to drop off, then take one odda one wen for pick up? Surprise they in business read more

Very clean shop with a very helpful, friendly staff and fair prices. We use them regularly.

Got a qoute of $7 per panel at 6 panels for an alteration. 2-1/2 weeks later was charged $365.56? They will rob you and smile as they do it! So tired of this MAUI BUSINESS PRACTICE! HORRIBLE! read more

Their service is very good and the prices are fair, even comparable to mainland dry cleaning prices, which was a surprise since everything on Maui is generally about 20 to 30 percent more. The lady who altered my daughter's prom dress was very brisk and businesslike but you could see she takes a special delight in helping with dresses. Her face lit up with a small smile when she saw that my daughter had a dress in her hand. She was also very honest with me. You see, we had been here before with a different dress, and she commented that although she could do the alterations (the dress was ordered online and was two sizes too big for my daughter) due to the beadwork, the result would be very expensive and not worth it. She said, in summary, we'd be better off ordering another dress than having her alter the current beaded dress. We took her advice and ordered a second dress (with a better idea of sizing!), which she expertly fitted to my daughter. I would definitely return again. read more

We had a guest that needed 2 shirts cleaned. This place was recommended by our neighbor. The clerk was very friendly & helpful. Needed one shirt dry cleaned one just washed-cost was same for noth services. Took them in on a Friday could pick them up on Tuesday. Had to pay upfront- $15.00(+ tax). Shirts looked great when picked up. read more

Pleasant staff, reasonable turn-around time, prices as expected, and excellent dry-cleaning. Recommended.

Horrible rude lack of customer service!! Walked in and asked if they were doing alterations today...... lady rolled her eyes and stared at me. I explained i needed a shirt taken in by friday ( it was monday) She shouted "try on then!" And crossed her arms not directing me to any change room or anything... She spoke very good english, it was all very confusing They clearly dont want my business and im ok with that. I will be telling other people about my experience with this crappy business. The place smelled horrible and was super dirty to boot. Gross. read more

i rarely need a dry cleaning service on Maui but my husband needed some work shirts for traveling for business. I had six items and it was $65. completely ridiculous to charge $10 per item. A pair of women's shorts was also $10. absolutely ridiculous. not a friendly place either. It's a mess when you go inside and nobody is ever working when I go in. I expect Maui to more than the mainland but not $10 per shirt. The women barely looked at me and also said it's going to be over a week to get done. won't be going here ever again. read more

If their service is poor they do nothing to try and accommodate the client. If there was any where else to go I would be doing so. Prices high and commitment to service very low. I brought these clothes back because they were excessively wrinkled after a wash n fold. They said I would have to pay dry cleaning bill to dewrinkle them. I simple rewash and not stack them so tight would've solved the problem; or a refund. If I had access to machines or time to do this I wouldn't have brought them to "Alii" in the 1st place. How do I post a pic of this to show the absurd level of wrinkles they sent me home with? read more

Alii Dry Cleaners - Alii Wash N Fold "Service". Told me if I wanted them not excessively wrinkkled I would have to pay for dry cleaning!! - Dry Cleaning Near Me - Kihei, Hawaii

I had a set of drapes to clean. I contacted Alii and was quoted a reasonable price and brought them in. I was promised them back in one week got them as expected. The work was great. Also, the woman in the store was very nice and personable. I'm not sure why others said they were rude? Maybe those people went somewhere else. Highly recommend Alii for dry cleaning needs. read more

I had them hem some new curtains I purchased. They were black our curtains so their was a liner. Upon return one was longer than the other side. They said the did it correctly and it was the way the manufacturer put the curtain together. But they showed me the scraps and it was all uneven. In order to fix the curtain to be equal, I had to pay them more money. Absolutely ridiculous and the two curtains going on a slider door window look a little odd. The quality and attention to detail was poor. I will never use them again for any service. read more

DO NOT EVEN THINK OF USING THIS DRY CLEANER YOU. I MOVED TO KIHEI, AND I ALMOST DIDN'T LEAVE MY CLOTHES THERE AS THEY HAVE AN ATTITUDE PROBLEM. (1)I asked them to sew a button and they said they had an $8 minimum for that. (2) They didn't get spots out which were easy spots--coffee, etc. which always came out. (3)The lady screamed at me and said that "Her husband cleans them at his plant someplace, and he is the best there is. (4)Of about 8 items, all but one came back unsatisfactory. (5)I took it to another dry cleaner and looked at the spots and was told that spots would come out, but now that they were pressed in, they were now ruined. These are expensive clothes, (6) She further nickeled and dimed me by saying that this shirt is 85 cents more because of the fabric and other things. It was ridiculous, (7)When I went to pick them up, it was a few minutes after closing time. The doors were wide open, the lights on,the workers were there. I asked for my clothes and the lady yelled that they were closed. I explained to her that I needed part of it in a hurry, and she yelled at me and said I would have to come back the next day. This post is more than just emotion which I admit I have. I am a prominent professional man in the community. I moved here because I work only because I wish to. I have mainland clients in my office frequently who are moving here and I am giving them copies of this review so they will have one less pleasant experience while here. I am further giving a copy of this email to the dry cleaning store so they will be aware of it. I don't believe that they are capable of doing a better job, but maybe they will as a result be somewhat less disrespectful, if that is possible, as this is Hawaii, the land of much aloha. If you don't patronize them, you will be contributing to the substainabiity of the aloha spirit of the island. I waited for two months prior to sending this email to be sure that I felt it was really right and feel I owe it to the community. read more

Out go-to place whenever we need something dry-cleaned. A few weeks ago we had dress pants hemmed. Good service.

The most over-priced dry cleaners in the history of the universe. And service with a frown to boot. Stay away.

DO NOT USE THIS CLEANERS. Returned my sofa cushion cover with marks and stains all over then not only denied any responsibility but claimed that they had told me the cover would be stained???!!! read more

Helen is the owner. She was a Godsend for us. My partner and I came from SF to Maui for our friend's wedding. It was very stressful when I had a last minute issue with my dress so we just drove to this store that we found online. Helen went above and beyond to help us. She is professional, detailed oriented and has such a pleasant presence. Her work was just amazing. We did leave her a good tip but seriously... money could not pay her enough. That godly woman saved my gown and my ass! read more

HORRIBLE SERVICE. Took a woman's coat in to be dry cleaned. it came back with white lint and the same smudges around the neckline that could be removed by them -but the whole coat was NEVER CLEANED. I showed the girl at the counter and she said they cleaned it (trying to lie to me). When I showed her that it wasn't and she couldn't argue with me-i told her she needs to refund me or have it cleaned so they chose to re clean it for me. 2ND TIME: I opened the plastic right there in the shop. The coat came back worse...it was not cleaned and now there was long blonde hair on it! WHAT HORRIBLE SERVICE. LOCAL PEOPLE LIKE ME WILL NEVER FORGET. AND I WILL SPREAD THE WORD. ALII CLEANERS YOU SHOULD BE ASHAMED OF YOURSELVES. DO NOT TRUST THIS BUSINESS. read more

Always friendly greeting. I had a few tough jobs and they got the job done to a more than satisfactory outcome.

I would definitely recommend this place for all your dry cleaning needs!!! Friendly customer service, quick and affordable...I have never had an issue with this place other than great satisfaction!!! read more

Love these guys. Probably the nicest dry cleaners I have ever met. They remember me every time I come in and I feel very confident just dropping them off knowing that I will not be taken advantage of. They have tailoring/alterations and do a great job with this as well. Clothes are always great. Definitely recommend them very highly. read more

Alii Dry Cleaners - Really nice people here I recommend them highly - Dry Cleaning Near Me - Kihei, Hawaii

These people do a great job, they are very professional and provide excellent service. In fact, one time I went in there and asked her to sew a button on my board shorts and she did so in a very friendly manner -- no charge! Highly recommend this wonderful place. read more

I brought an area rug in to get dry cleaned. The lady took my name and number and said it would be finished in a week! So I come to pick up the rug 2 weeks later. To find out she couldn't clean it or wash it. It sat in the corner of the store and had a dead roach on it. Why wasn't I contacted to say it couldn't be washed and that I may pick it up. Instead I find the news out when I get there. Terrible efficiency read more

Last minute run in to drop off laundry for same day service. The lady working there (sorry I didn't get her name) already had several loads for the day and said it wouldn't be ready for EOB same day. When my husband and I talked about what we would do instead since we had a morning flight she offered to go ahead and fit it in for us. Thank goodness! We have over 24 hours of traveling ahead toget home and now I don't need to worry about stinky luggage or doing laundry as soon as I get home! Thanks! read more

Worst and most expensive alteration I've ever experienced. Took a pair of curtain panels to simply be shortened and hemmed. She couldn't even hem a straight line: at least two inches difference in length from left to right! Oh, and it took nearly three weeks. Wish I was on island long enough to insist that it re-done. Instead I have to eat it. Never going back! read more

Used their wash and fold service after a bottle exploded in my luggage. Clothes were completed on time, but boy was it pricey.

I would NOT recommend this place for wash and fold laundry... We had 20 lbs of laundry done there and it came back just as dirty as when we brought it there! Total waste of money!! read more

Terrible service. Called to see the turn-around time to have something pressed and was told next day as long as it's dropped off before closing, then when I tried to drop it off they had closed early. Caught the guy in the parking lot and he said they don't do next day anyway. Another customer pulled up to pick up his order while we were talking, STILL before the posted closing time, and all the guy would say was, "Sorry, we didn't close THAT early. Come back tomorrow." This isn't the first time I've had problems with their customer service or cleaning service. Will be looking for a new cleaner. read more

Got my clothes washed by Alli Dry Cleaners before our departure back home and my beloved white linen short is now more of a yellowish color. Unfortunately I figured thos out after we left and this is why I couldn't couldn't complain in person. read more

The Customer Service and Communication is Not Very Good. Was never called when completed. It took 1 1/2 weeks . I Feel that a Business that you Pay should contact You and communicate with you instead of the other way around. read more

Amazing cleaners! I recently got married in Maui and after 8 hours, a layover and a flight change my wedding dress looked awful. My wedding coordinator recommended Alii to me. They did a fantastic job in a very short amount of time and the price was very reasonable. They did a better job pressing my dress than the dress shop and the tailor. I also took my daughters bridesmaid dresses in and they again did a fantastic job. I took a big risk taking my dress here and it paid off. Everyone who worked here that I came in contact with was wonderful. read more

The lady on the phone said they could clean bedding for me, but when i dropped it off at the store the lady working there said it might rip during the process but i had told her to proceed, that I would take the risk. Well 1 week later when they said it would be done (on my receipt), i came in to pick up my bedding. Mind you no one called me to let me know, so i was assuming it would be done. Well when i got in there, my bedding was sitting in a bag on the side. The lady working informed me that they wouldn't take my bedding because of the risk of it ripping. BUT dont you think they would have called me to let me know!!!! Instead of having it for a week and making me think it was done. I could have been out shopping for different bedding of looking for different cleaners. They suck at communicating with customers read more

This is probably the best dry cleaning service in-town. It's located in a very nice shopping plaza. Owners were very nice, price was reasonable, my clothes came out great (removed one of my stubborn stain). They told me they have another location in Lahaina. Since I am moving there, I will definitely use Alii Cleaners there. read more

Helen was so helpful when I had to drop off my wedding dress and my fiances linen suit to be pressed a few days before our wedding. Both of our garments were shoved into suitcases and needed some TLC. Helen was very nice and made me feel special when she sneaked a peek at my dress and smiled. I was even able to have my dress cleaned after my wedding and shipped back to me (which was wonderful, since I didn't want to travel on my honeymoon with it). They did an excellent job cleaning my dress! My mom lives on the island and does her dry cleaning here. Would recommend Alii Dry Cleaners to anyone. read more