Cheryl is very nice. She answered my real estate questions and seems to know a lot about the areas…read moreI'm concerned with. She was responsive and easy to communicate with so far. She's in tune with current trends. I like that!

Massive shoutout to Cheryl Castillo-Pope and the team at House Guide Realty for doing an amazing…read morejob finding us our first home! I negotiate costs with people for a living so if you get my praise you know its real :) Cheryl and Will worked day and night to get us into the right home, never pushed too hard for the sale and were always honest and upfront with Kim and I. I really appreciate their authentic mix of both professionalism and personal touch. If your looking to purchase a home, go to Cheryl Castillo-Pope and House Guide Realty. They'll do incredible work and you won't be disappointed.

When we saw our listing we were impressed . Karen's hard work and knowledge of what it takes to…read moresell a home really paid off - our listing looked amazing. Karen is so kind and very patient. Thank you for everything!

We really enjoyed working with Karen when searching for our first home in Houston. She is very…read moreknowledgeable about the area and real estate market. After viewing a few homes with Karen, she took note of our likes and dislikes which saved us a lot of time. If you need a handyman, plumber, etc., she can refer you to someone. I can't say enough great things about Karen. Call her. You will not be disappointed!

Can't say enough good things about this team! Susan was amazing, best in town. Want peace of mind…read morethat you are working with the best when buying or selling your home? Look no further. I worked with Susan to buy my first home and cannot recommend her enough. The best.

I must admit I was surprised to see a response to my review from 2 years ago pop up on my account…read more Nonetheless, I can certainly address the points that were raised in the response: 1. As stated in my original review, we arrived at the location, waited for a half hour, and WE REACHED OUT TO SUSAN to get the news that she would not be showing up due to her working on paperwork related to another client of hers. If Susan did indeed do the right thing and reach out to notify that she would be postponing the appointment ahead of time, a simple screenshot of an outgoing call record made prior to the appointment time would clear the controversy. 2. I'm not sure why there was an assumption made that there was no interest in the house when the client put up with three days of unprofessional scheduling changes from Susan and STILL came across town to see the house. The house they ended up renting was the same type of house, square footage, in the same Sienna Planation location, for a few hundred $$ less a month. 3. Regarding the "false statement" correction, I already mentioned in my review that what i wrote about the selling history was based on what I saw online. I'm not here to make false allegations, but to share my experience and observations made. After those series of events occurred, I searched online, and that was what I found in the history section of the house listing page. 4. I'm not sure why Susan believes she was "attacked online" and that I left a "scathing review". My review was factual and chronologically laid out the events that occurred during our interactions. I even stated that it seemed she had multiple positive reviews and perhaps she had a bad week. If that isn't a fair review, I'm not sure what is. In over 200 reviews on Yelp, I have only given 3 single star reviews. I can't write a review based on what your prior history with other clients are. I can only write about my experience and observations. This is, after all, the point of having reviews online; so that potential clients can see that out of X number of reviews, so many were good ones and so many were not so good, and they can look into the positives and negatives as they wish and make a judgement call. I do believe in honesty though. In my review, as I mentioned, I stuck to the facts, and separated my emotions and opinions as much as possible. Susan's rebuttal has quite a few holes, including her statement about having only received one 1-star review in 23 years. The review that was posted on yelp 1 month prior to mine was a 1-star review, so there's that. In most lines of work, this conduct and performance would result in significant repercussions. Luckily, in the real estate world, you can just shrug it off as a bad experience and move on to the next client, as if nothing happened. It would have been nice if she owned up, apologized and learned from her mistakes, rather than respond with lies and excuses. As the old saying goes, "Amateurs blame others. Professionals accept responsibility."

Jana assisted us in selling two properties in the Memorial area, achieving outstanding results on…read moreboth occasions. The seamless process, multiple offers, and selling price above our expectations made the experience stress-free, especially as we were moving out of state. Her reliability, proficiency, and attentiveness are the reasons why she has our unwavering trust.

Jana is excellent: prompt, intelligent, experienced, communicative, and knowledgeable. Very happy…read morewith my decision to reach out to her and work with her. There is a reason she is top rated in Houston and Tx wide.

Ruth and Chris are terrific realtors! We bought and sold a house with them and found that they were…read moresupportive, professional, knowledgeable and kind throughout the process. I first met Chris at an open house in my neighborhood (Nottingham Country) and I was impressed with his understanding of and experience with homes in our area. More importantly, Chris kept up with us for almost 5 years until we were ready to make a move. When we were looking for our new house, Chris and Ruth were very responsive. They helped us to get showings quickly. They listened carefully to what we were looking for and didn't ever make us feel pressured. They also gave good advice as we were considering making offers. And, even set us up with the contractor who has done renovations at our new home. And when it came time to sell our house, they helped us to know exactly how to get it set up for sale including suggestions for a painter and clear direction on what to fix and what to leave for inspection. They helped us through a stressful inspection negotiation and definitely were a calming force. Chris even called repairmen to help us get quote appointments scheduled as soon as possible so that we could counter with full information. Without reservation, we'd recommend Ruth and Chris to anyone looking to buy or sell in W Houston. They are a great team and were terrific to work with.

Ruth and Chris are a powerhouse of a team! They know the market, the economy and most importantly…read moretake the time to know the needs of their clients. Their communication and professionalism is unparalleled. It's a hands down incredible experience to work with both of them. Well done Ruth and Chris, you absolutely have mastered the market and how to truly make clients feel heard, valued and ultimately deliver results to them. Couldn't be happier to have found this team!

What can I say......I have sold multiple homes in my experience and never dealt with a Firm that…read moretreated me as I was treated by Pop Realty. This is a real review. My home was just sold last month. To put in context, I reached out to Kayla last year and told her of my intentions. This was not a "let's sell now" situation. I was never pressured or pushed. We also had some hickups with buyers and it did not phase this Team at all. Thank you Kayla to you and your Team for taking direct care of me and immediately responding whenever I texted or called (which I know I did a lot) I will be doing repeat business with you into the future. That is a guarantee.

Kayla Sorrell helped me find my new home in Katy when I moved from out of state. She worked with me…read moreremotely and with my brother in Houston to help me find a really nice home at a really good price. When I decided Katy wasn't for me, she helped me through the process of working with a builder in Montgomery to build and buy a new home and to sell my Katy house at a great price. Her team is excellent. Her advice is stellar. She goes above and beyond to help her clients get what they want, even when they don't get it right the first time.

Our experience buying a home with Ashly was seamless from beginning to end. She is detail oriented,…read morethorough and offers a positive comprehensive experience. Within five days of our first meeting together, we were under contract on our dream home. I highly recommend Ashly for her unmatched commitment to providing a positive experience to her clients.

We bought our home in EaDo in early 2022 when the market was just starting to heat up and Ashly was…read moreamazing to work with. We've lived in our home for 1 year now and we LOVE it and see Ashly walking on the Columbia Trail often and enjoy getting to catch up with her, she's an amazing agent and a really great person!

It feels great to say I'm a home owner! I've been searching for my forever home for over a year now…read moreand I couldn't be where I'm at without Jay's help. He is very knowledgeable about the market and offered assistance that no other realtor could have. Thank you Jay for seeing my family's process through! We really appreciate you. Pictures coming soon!!

Equinox Realty Group provides top notch service…read more I have had the pleasure to work with Jay Bradley (broker) with Equinox Realty Group in finding my forever home. Jay and his team have been knowledgeable while steering me through this process, asking the right questions to ensure that I make the best decision. They have been patient when I was unsure and requested to tour additional homes before making a final decision. For a purchase of this magnitude, I chose to enlist Equinox as my realtor, as customer satisfaction is their overall goal!