I had an excellent experience at the ground-floor optical shop thanks to optician Khaliah. She was…read moreexceptionally patient and attentive to my needs.

If there was a negative zero, would have chosen that option…read more Worst patient experience at Retina. Went here to be seen. I have an appointment. However, I had to wait for 3 hrs to be seen. So many patients that we have to stand and wait . Staff are overworked. Why is this even acceptable in a private hospital? This is NOT a city hospital but it feels like one due to the way patients are treated! DO NOT GO HERE if you have an insurance, much better to go to a more reputable hospital where patients are well treated and respected for their time.

Never thought I would be finding a doctor on Yelp but thank goodness I did!…read moreVery impressed with Dr. Yao. Clear, kind, thorough and super effective. Finding such a high quality doctor in Brooklyn Heights rather than having to travel to Manhattan was a bonus. But perhaps most importantly, I was able to schedule a next day appointment for a very painful ear, almost a miracle in this day when all doctors seem to book a month ahead. Five stars!

From the beginning to end class! Very polite very clean and great bed side manner. I traveled from…read moreBayridge to have a visit with this particular doctor. Very knowledgeable and smart. Thank you Dr. Yao

I went to Dr. Aronzon due to a chronic cough that recently reappeared. I am very satisfied with…read moreher concern, care and cooperation. She LISTENED carefully to my own story of symptoms and explained her own thoughts about treatment. I trust her and believe in her professional abilities. I would both recommend her and return to her.

AVOID this place at all costs. I wish I read the other reviews before I made an appointment. I went…read morefor a simple antibiotics prescription for allergies. Doctor Anna Aronzon MD preformed a series of useless and unnecessary tests (I got a second opinion). I then received a 400$ bill despite telling her I only want a prescription. They scam patients for tests and over charge the insurance companies. If you read the other reviews they have an average of 1.5 stars for this reason. Note- because of their bad reviews they have two accounts on yelp. This one is the new one. They have a rude office manager named Sarah Williams who treats patients like a collection department. I filed a complaint at the New York state health department and apparently I'm not the first. Avoid this doctor and office at all costs.

This is the first and only review I have/will ever made in my entire life..... but Dr. Ahn deserves…read moreso much recognition and credit for his talents and expertise 10000000000000000000000/10 Firstly though, OH MY F--KING G-D, honestly is this what breathing has been like for everyone?!?!?!?!?!?!?!?! I was recommended and referred to Dr. Jeffrey Ahn through my father after I told him about my sinus issues (for my whole life I could only breath from one nostril or not at all, constantly getting sinusitis every other week + I was on steroids for 1.5 years to reduce my nasal polyps - to no avail). My father, who had similar issues to me and had undergone 3 nasal surgeries with 3 different ENT's (prior to finding Dr. Ahn), told me that Dr. Ahn was the only doctor who was able to fix his problem once and for all, completely. My dad also told me to include his review: "Dr. Jeffrey Ahn is incredibly smart and has the strongest and highest (/higher than) mastery level understanding of otolaryngology. He is extremely well educated, and it shows in the quality of his care. HE CHANGED MY LIFE." My dad always talks about how Dr. Ahn changed his life (and mine too) - and he really did in such a dramatic way. My dad doesn't have sleep apnea or sinus issues anymore (since his surgery with Dr. Ahn 3 years ago), and subsequently that has made him much more awake, alert, and active during the day. Since his surgery, he has taken up running (he has never run before) and has a much better quality of life than he did before. That should all be accredited to Dr. Ahn. That being said, when I returned to New York, Dr. Ahn was the first person I went to go and see. From my full experience, I truly and strongly believe he is the best ENT in America (probably in the world). Like my dad, he has changed my life DRAMATICALLY. He has a great comprehension of sinus issues and will go into depth in analysing ALL the factors that contribute to your problem. For that reason, he TESTS FOR A LOT AND TRUST ME ITS F--KING WORTH IT. The whole process really really REALLY made me gain so much respect for him as a doctor, because he doesn't give a diagnosis without the evidence being there. He does not simply rely on his own skills (though I know he is definitely smart enough to be able to), and he will ask for the appropriate tests to confirm and get more information on your problem and understand how to get rid of it for the LONG TERM. Any diagnosis he makes will be very well informed, well researched, and concluded based on thorough test results that he will ask you for (I am sure it varies based on person/problem). Dr. Jeffrey Ahn is an expert and understands that everyone's case is different and requires customization as such (whether for immunotherapy or surgery). He will go through your test results with you line by line, explaining what everything is/means and answer any questions you may have. And, once he has confirmed ALL issues, he will provide a valid and thorough diagnosis of what was causing your problem (and why) and tell you what steps need to be taken to remedy the problem. He is the best doctor truly. Also, if what I wrote in the aforementioned paragraphs did not convince you then please judge him based on the staff he employs (his team). He has the best staff and nurses on planet Earth as part of his team - they are all so kind and HELPFUL. They go above and beyond and will even work with your insurance if necessary, so you don't go through too much of a headache. It is clear that he only employs smart and capable people who make every step of the process better for the patient. Seeing the girls who work at his Manhattan office is something I look forward to every Wednesday and I always leave with a smile on my face. They are honestly super great at their jobs and so efficient all around. Also, Gloria (the nurse who helped me pre- and post- operation in New Jersey) was so wonderful and informative. She explained the full procedure, answered all my questions, gave great advice on post-op care, made sure I was comfortable the whole time, and held my hand + made me laugh/distracted me when I was getting anaesthesia (I was super anxious about it). She also called me the day after my procedure and the following day as well, to check up on my progress/see how I was feeling and to make sure I was doing okay. Gloria, if you're reading this - I didn't get a chance to say this but thank you so much for everything you did for me. I felt very cared for and it made my recovery experience much better. Lastly, Chad, the anaesthesiologist who put me to sleep pre-surgery was phenomenal. I was so anxious about the needle and he so calm and reassuring. He took all my stress and anxiety away - I didn't feel a thing and I went under in the most stress-free environment. Again, Chad if you are reading this - thank you so much for putting me down in the most pain-free way and taking care of me during the operation. You are awesome.

During a recent trip to NY I quickly became ill (pressure from flying, etc), and went to Dr. Ahn,…read morebased on the reviews of him and the office. They proved to be true -- Both the doctor and his staff were professional and attentive. Dr. Ahn diagnosed my sinus infection and the medication quickly took affect so it did not ruin my trip. I would highly recommend Dr. Ahn to anyone needing ear, nose or throat medical attention.

ENT Doctor office. My grandpa has never ever met the doctor…read morelisted in the office. He only gets to see the nurse practitioner. My grandpa comes to the office for wax removal which is good The complaint is w the unsanitary state of the waiting area. There is no air in the upper part of this sun room office. And during a visit. A woman was coughing incessantly in the office and not wearing a mask. She blew her nose and then proceeded to use the locked door that a patient has to physically touch and pull to open. I don't know how doctor's offices get away with not having handicap opening doors but they must find a better way to accommodate their patients. Some who are elderly. The office itself is in a poorly maintained building.

Great office and doctor. Dr. Chan was the utmost professional. Knowledgeable and great bedside…read moremanner. Came in for a ear pain and was diagnosed and treated correcting the issue. The service from the office staff and wait time was good. From making a appointment and in the office wait to treatment was great. Insurance coverage took care of it as they take several insurances. Will definitely recommend.

Dr. Silvers is very professional and personable. I have been a client for at least 10 years.read more

My review of Dr Stacey Silvers is long overdue . 20 yrs ago , Dr Silvers performed my sinus surgery…read more. In over 20 yrs I had only a few sinus infections . ( used to get them all the time prior to my surgery). I visited Dr Silvers office recently for another medical issue . She is among the top rated ENT Doctors in the country and in NYC . Not only is she top notch , Dr Silvers is personable , warm with a caring bedside manner and a sense of humor . Furthermore , she has an ability to explain medical jargon in a comprehensible way . Her staff is competent, organized , warm and friendly as well . That is often a reflection on the Physician themselves . Look no further , if you need to find an ENT doctor . Dr Silvers is simply the best .

Dr. Keenan gaslit me about my documented Eustachian tube dysfunction. over a span of a couple years…read moreand she never suggested that I get a cat scan about my long term hearing loss. She refused to insert an ear tube, after many requests from me, and despite my history of needing them, and a few months later my eardrum spontaneously burst from congestion from a cold. When I discussed my frustration at not being heard by her, she was dismissive, defensive, and took no accountability. I finally had enough and left her practice. Since then, another ear doctor sent me for a cat scan which revealed a large growth in my ear canal (cholesteatoma) that had been eating away at my ear bones for 20 years. It required immediate surgery as it was 1/2 millimeter away from my brain. BEWARE of Dr. Keenan. I'm so grateful I found a new care team that saved my life. If I could give zero stars I would.

This is a true honor. To speak about Dr. Natasha Keenan. Upon meeting doctor Keenan. I was…read moreimmediately put at ease. She listened to my concerns. She Addressed my issue. To the fullest. What really impressed me is that Dr. Keenan called me herself. I've been in the medical field for over 30 years and it's usually the nurse that cause the patient back. Dr. Keenan is a compassionate. Knowledgeable physician. After leaving my first appointment with Dr. Keenan. I really felt hopeful. I went there feeling very afraid. As we know now days insurance company's dictate time. How much of your doctor can spend with you. Dr. Keenan listen to me without interrupting. I am very fortunate to have met her. I will be telling my friends and family about her. Dr. Keenan I am sending you a heartfelt. Thank you.

He tries to help. However I think the scope he used in my…read morethrought is more for kids. I expressed pain and swelling of my lymph nodes which he did not find. After when my PC actually did a swap test I had a Strep throat. I wish Dr. Christolistened and tested me for something. Would have saved me extra trips.

Allow me to join in the chorus of wonderful reviews for Dr. Song. I went yesterday just to have my…read moreears checked due to sporadic itching and for general maintenance. It turned out to be some wax buildup, which Dr. Song very gently extracted. On top of this he is so very thorough and answered my questions and concerns with the utmost professionalism, humor and kindness. The front desk staff were also very helpful, friendly and on point, making my check in a very smooth and seamless process. I love that I don't have to schlep into the city to see an ENT doctor since we have the very best here in Bay Ridge. Kudos to you and your team, Dr. Song!

Very good ear doctor. Very good bedside manner. I lost my hearing suddenly in my left ear, couldn't…read morehear a thing. Dr Tina's office was able to get me in quickly for an emergency visit. Nice staff.

I accompanied my family member for a route doctor appointment with Dr. Tina Q. He. The waiting…read moreroom is spacious large and clean with abundant seating. Front desk staff is insolent and apathetic who are unable to hone customer service skills with patients and their families. Front desk staff's English skills are very rudimentary and primitive. Dr. Tina Q. He refer patients to Patient Service Center for any diagnostic tests which this lab is, thankfully, located within the same building. No comment for Dr. Tina Q. He as I am not the patient.

Absolute insane wait times up to or over an hour for the allergist. Every single time i come. Do…read morenot go here if you want to see Yale. She isn't worth the wait time. Go to another location.

The girl here who does the sound tests made me so uncomfortable that I got up and left in the…read moremiddle of my appointment. She is not professional or kind, and is inappropriately taking her stress out on patients. If you are having a bad day please go home, you do not have the right to take it out on patients who are already there for some sort of discomfort.