Long story short, STAY AWAY unless you're a glutton for punishment. 8 months for poor quality?!!? On 05/25/2021 I got an estimate from them to expand and re-screen my lanai. I also asked for an estimate on my front porch, and to have supergutters extended along the rear and side of my home to keep water from the cement slab. "Hoss" stated that once I gave my $1811 deposit, their cement contractor would be in touch ("to set up the time so I can pay them seperately to get the pad done because he couldn't estimate the price for the pad"). I gave them my deposit, and was told by Hoss that Chris, the owner, would be out in a couple weeks once the pad is done to do a drawing and estimate the front porch/gutters - it would take a while 'because the pad needed to cure for a month before the drawing was done'. As soon as I approved the drawing, they would pull permits and order the materials (all requiring further deposits). The entire job was supposed to be done by August 1. I was told the delay was 'due to COVID and supply issues'. I accepted that because EVERYONE was using that as an excuse at the time. Within 2 weeks the concrete was poured and I began calling to schedule. No returned phone calls for months!! Then I drove to their location IN DECEMBER. I spoke to Kaley in person who said "everything was on schedule". They have a giant whiteboard with the status of all their jobs directly behind her desk and I was staring at it as she lied to my face - saying the permits were pulled, the materials were in, and work would begin shortly. Directly behind her, the white board had my name with an "X" in the "Deposit Rcvd" box and "05/25" showing when I made the deposit, and nothing in any others. There were people with deposits received in August that had "X" in the 'Drawing', 'Permits', Materials Ordered, Materials Rcvd, Scheduled boxes. When I said that I had checked online for the permits before driving there, she tried to claim that "Oh they have COVID stuff going on so they're just backed up months". Then she oddly stated she had just dropped the permit requests off in the drive-through a couple days ago. I personally checked with the City permitting office and no permit requests were pulled. I told Kaley if work wasn't completed by Jan 1, I wanted my deposit back. Within a day she had a permit request submitted. She emailed me 12/23 to tell me it had passed all zoning and just was waiting on final drawings (which they were supposed to have done in June). On 12/27 with no drawings done, the permit was approved and I had to email them to notify them. 12/29 Chris was supposed to come out and do the drawing. He didn't show up that day and came by on Dec 30th and did the drawing while I was at work. I never once saw a completed drawing, let alone gave any input other than being told they didn't have the normal screws so I would be 'getting free upgraded screws'. Jan 3rd the materials arrived and I immediately got a request for payment. Then on the 4th they wanted the next payment. I swear pressuring me for money was the only thing they did efficiently or timely. Work was "completed" on 01/05 and demands for final payment were made before I even made it home from work to check their work over. Immediately issued were blatant! They left my old lanai cage pieces laying in the yard, the downspout was not in the right spot, caulking was on the inside but not outside (rain seeps in and sits, causing damage), they didn't even trim the screen in multiple spots, the step in the pool area was supposed to be metal around.. they used flashing and left gaps I could stick two or three fingers through, they left old caulking, they left garbage IN the super gutter, didn't trim the gutter drain to the downspout, and used so much caulk in the super gutter, it holds water. Not only that but they didn't angle the gutter correctly, so they slashed the abutting piece, angled it, and just gobbed silicone into a 1.5" gap they left. Their knockdown paint is 5 shades off from correct color. THERE WERE SHAVINGS EVERYWHERE! Mounds of them in the yard, old screws sticking up in the lanai area, in the rock area around it, and randomly in the grass as well as some of the upgraded new screws. Other issues as well. I have now been trying to reach them for 3 weeks to get "warranty" work (they guarantee their product for life, but demand payment before it is even inspected? If you guarantee it, it shouldn't be a concern) done because one door latch is pulling away and the other broke. They also put a downspout in the wrong location and Chris promised to personally relocate it. I was told "this afternoon" 3 weeks ago and then told Chris was out of the office until the July 11th and would immediately get back to me. STILL WAITING FOR A CALLBACK! See the pics and STAY FAR AWAY FROM THIS COMPANY. read more