I took my step-father into see Jaysee for new hearing aids and the experience was completely…read moredifferent than he had ever had before. I witnessed how Jaysee treated my step-father (EXCELLENT), but also how he tested his hearing. I've never seen such a comprehensive hearing exam before, my step-father agreed. Because of that extra care, my step-father now has new hearing aids but the right ones that are designed just for him. I would HIGHLY recommend anyone that needs a hearing test or new hearing aids to go talk with Jaysee, I know I am as my step-father is now happy and hearing again.

Jaysee is amazing!! For the longest time I avoided getting hearing test as i did not want to accept…read morethere was an issue. Jaysee did amazing walking me through the steps and providing thorough information! A fine gentleman that looks out for his clients to ensure proper diagnostics! Highly recommended!

Lucas was very generous with his time when helping my 93 year old father with his significant…read morehearing loss. Adjusting his hearing aides and working patiently to help. Nice to find someone who cares about the customer and not making sales. Could not recommend more highly!

Orlando Hearing Center is, by far, the most amazing audiology clinic around. I have worn hearing…read moreaids since I was 4 years old and have been taken care of by the main audiologist at this clinic since I was 7. I have moved around, and as a result, I have tried 4 other audiologists and NO ONE compares to Orlando Hearing Center. Many audiologists act as mere hearing aid dispensers. They do not care if you can hear with the instrument they get for you. They pocket your money and send you on your way. Orlando Hearing Center goes above and beyond to ensure you walk out with properly fitting hearing aids, ones that are made for your hearing loss, and with a satisfactory hearing test. Although I have lived in MA and SC, I continue to travel to FL to see this audiologist. No one compares. It is rare to find an audiologist who, not only deeply cares about the quality of life his clients have, but one who studies and knows the technology of hearing aids inside out. The owners of this company are nothing short of amazing. If you are in the area and are having trouble hearing, don't walk- but run- to Orlando Hearing Center.

I have had hearing loss for six years, and finding Miracle Ear Altamonte Springs is by far one of…read morethe greatest strokes of luck I have had as I've strived to improve my condition and quality of life. The specialists in the organization are amazing listeners, proactively caring, and, most importantly, know what they're doing. I fully committed to Miracle Ear Altamonte Springs when Jessica Castillo was able to accurately deduce that the receiver wire of my previous hearing aids were too thick for my condition. I decided to buy a new pair through the organization, and it is the best decision I have made this year. Katie Stein has been the main specialist who has worked with me in the organization, and she has been so incredibly accommodating. From the very beginning, she was very detailed and patient in answering the questions I posed. From encouraging me to try out different versions of the hearing aids before I bought them, to sculpting molds, to sourcing some of the problems I was having after I bought them (eg: battery issue), then cleaning them without my asking, her customer service has just been out of this world. We will miss you, Katie! The overall atmosphere, from the front desk to the in-office services, is very warm and welcoming.

I had my hearing tested for free for five years. Each year, things declined, but it was not to the…read morepoint where I needed hearing aids. This year, however, the recommendation was made. When they checked my insurance, I was informed that I had had excellent coverage, but Miracle Ear was not included. Jessica recommended I check with my insurance company to see where else I could get help and insurance coverage. That, to me, was a mark of true care for her patients. She knew I would most likely not spend thousands of dollars with her when I could get much of it covered with another provider. Kudos to this location for being honest and caring!

Wish there was a 0 rating! Had an appointment to have my hearing aids checked and cleaned! Not even…read moreseeing an Audiologist for any kind of testing!! Walked in the door, checked in ands was handed a bill for $265.00! one year ago same store, same service $85.00! Their front counter staff was complacent and rude, when asked about why the dramatic increase, take it or leave it attitude! Do not use this company! Just another national corporate store chain over charging senior citizens. Terrible experience!

If I could I would rate this establishment a "0". I had the worse experience of my life with this…read moreoffice yesterday at the Altamonte Springs office. They were unprofessional and very unreasonable. It was a rainy day and there was heavy traffic. I got to my appointment about 6 minutes late. I took time off of work for this appointment. When I came in, I filled out paperwork and gave my insurance card and was told to have a seat. After about 10 minutes the receptionist comes to me and tells me I was 15 minutes late and I need to reschedule the appointment. I tried to reason with her and tell her I had already taken time off work and I was willing to wait. She went to speak with the doctor who was at the front office and she too said I needed to reschedule. I found this to be unprofessional and unreasonable. I would never recommend this establishment to anyone.

Any medical visit can be anxious-producing, lots of wasted time waiting and sitting, and looking…read moreforward to when the appointment is over. My time at AH Imaging center turned out to be quicker than expected; my appointment was scheduled for 8 am and I only waited five plus minutes for my name to be called. The technician explained the scan process, what I could expect, and what I needed to do. Within a short time, the tech informed me the scan was complete, and when I could expect the results. My check-in to departure of the Imaging Center only took about 15-20 minutes of my time. Everyone was courteous and professional. If only every medical visit could be this good!

the care is excellent BUT i was given a very important kidney echo by a STUDENT, not a tech, but…read morewith an overlook by the tech without asking my permission. This was very unprofessional & turns out the results were much different then a follow up MRI with & without contrast. At best I would only give them a 2 star The facility was beautiful & very comfortable & the tech was extremely nice. BUT, again, i know students need to learn but not without asking the patients permission first!

Initial visit Dr. Fichera was kind and caring. I was pleased when he called me unexpected with…read morebefore Office hours with initial MRI results. I had a follow-up question about Test and he promised to call back. A month later, I was advised they would schedule a Televisit. Office follow-up is very inefficient. I did miss return call a couple of times. Still trying to get answers from MRI in August. Office telephone system/process is inefficient and horrible. If you call for information, you are placed on long holds up to 15 min or more. Today, October 21, had a 11am Telecall scheduled for today. Office called at 1014a and left message to call back ASAP. Called office and explain; left me holding for 20 min and said need to reschedule call. I said "no", placed on hold again. Finally, at 1046a said Dr will call at schedule time 11a and I must be flexible as he might be with another Patient. I said No, I expect him to call at 11a as promised. Still waiting......11:30 no call. No respect for Patient's Time. At this point, I will find another practice.

I have issues and needed several tests. Scheduled a set of tests and showed up only they couldn't…read moredo it. One reason was that I took some medications that I shouldn't have, but they also messed up the appointment as I was supposed to have two tests, and both couldn't be done by the same person as she wasn't qualified. She said she sent texts reminding me of the list for prep, but all I received was notice that I had an appointment and there was no attachment. Even if I didn't take the meds, I couldn't have completed the test because they couldn't do both. So she rescheduled for Friday the next week, and my husband was there and confirmed it. I get SO many text messages from them I didn't check it but there was another text a couple days ago that said my appointment was Wednesday. Of course, I missed that appointment too. Now I have to pay a $75 deposit (new policy) even though I don't have a co-pay and I have to wait until someone will call me to get my credit card info and THEN we can try to schedule. I don't trust them to schedule it correctly since they already have two strikes against them. If I wasn't so far into this testing already, I would change providers and try someone else. God only knows when they will bother to call me back to get that deposit so we can schedule the appointment again. I assume I will get that "deposit" back once the tests have been completed. As soon as this is over, I'm getting a new ENT. Unfortunately, I've used this brand for about 40 years starting with Dr Coleman, and Dr Ho with my kids.