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    All About Hearing

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    6 months ago

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    1 year ago

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    Miracle Ear Hearing Aid Center

    Miracle Ear Hearing Aid Center

    5.0(5 reviews)
    2.5 mi

    I have had hearing loss for six years, and finding Miracle Ear Altamonte Springs is by far one of…read morethe greatest strokes of luck I have had as I've strived to improve my condition and quality of life. The specialists in the organization are amazing listeners, proactively caring, and, most importantly, know what they're doing. I fully committed to Miracle Ear Altamonte Springs when Jessica Castillo was able to accurately deduce that the receiver wire of my previous hearing aids were too thick for my condition. I decided to buy a new pair through the organization, and it is the best decision I have made this year. Katie Stein has been the main specialist who has worked with me in the organization, and she has been so incredibly accommodating. From the very beginning, she was very detailed and patient in answering the questions I posed. From encouraging me to try out different versions of the hearing aids before I bought them, to sculpting molds, to sourcing some of the problems I was having after I bought them (eg: battery issue), then cleaning them without my asking, her customer service has just been out of this world. We will miss you, Katie! The overall atmosphere, from the front desk to the in-office services, is very warm and welcoming.

    I had my hearing tested for free for five years. Each year, things declined, but it was not to the…read morepoint where I needed hearing aids. This year, however, the recommendation was made. When they checked my insurance, I was informed that I had had excellent coverage, but Miracle Ear was not included. Jessica recommended I check with my insurance company to see where else I could get help and insurance coverage. That, to me, was a mark of true care for her patients. She knew I would most likely not spend thousands of dollars with her when I could get much of it covered with another provider. Kudos to this location for being honest and caring!

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    Ear, Nose, Throat & Plastic Surgery Associates - Inside

    Ear, Nose, Throat & Plastic Surgery Associates

    1.7(18 reviews)
    2.4 mi

    Initial visit Dr. Fichera was kind and caring. I was pleased when he called me unexpected with…read morebefore Office hours with initial MRI results. I had a follow-up question about Test and he promised to call back. A month later, I was advised they would schedule a Televisit. Office follow-up is very inefficient. I did miss return call a couple of times. Still trying to get answers from MRI in August. Office telephone system/process is inefficient and horrible. If you call for information, you are placed on long holds up to 15 min or more. Today, October 21, had a 11am Telecall scheduled for today. Office called at 1014a and left message to call back ASAP. Called office and explain; left me holding for 20 min and said need to reschedule call. I said "no", placed on hold again. Finally, at 1046a said Dr will call at schedule time 11a and I must be flexible as he might be with another Patient. I said No, I expect him to call at 11a as promised. Still waiting......11:30 no call. No respect for Patient's Time. At this point, I will find another practice.

    I have issues and needed several tests. Scheduled a set of tests and showed up only they couldn't…read moredo it. One reason was that I took some medications that I shouldn't have, but they also messed up the appointment as I was supposed to have two tests, and both couldn't be done by the same person as she wasn't qualified. She said she sent texts reminding me of the list for prep, but all I received was notice that I had an appointment and there was no attachment. Even if I didn't take the meds, I couldn't have completed the test because they couldn't do both. So she rescheduled for Friday the next week, and my husband was there and confirmed it. I get SO many text messages from them I didn't check it but there was another text a couple days ago that said my appointment was Wednesday. Of course, I missed that appointment too. Now I have to pay a $75 deposit (new policy) even though I don't have a co-pay and I have to wait until someone will call me to get my credit card info and THEN we can try to schedule. I don't trust them to schedule it correctly since they already have two strikes against them. If I wasn't so far into this testing already, I would change providers and try someone else. God only knows when they will bother to call me back to get that deposit so we can schedule the appointment again. I assume I will get that "deposit" back once the tests have been completed. As soon as this is over, I'm getting a new ENT. Unfortunately, I've used this brand for about 40 years starting with Dr Coleman, and Dr Ho with my kids.

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    All About Hearing - audiologist - Updated June 2026

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