What a wonderful job this company made for my backyard, I got a great experience working with their…read moreteam, responsive and fast! Great communication, the process was clear from the beginning to the end, they are professionals, you basically can leave everything on them and at the end you get what you agreed in a good quality. Stress free. On time and on budget.

Used their driveway sealing service with 2 year warranty in April this year. Two months later…read morestarted noticing bare spots where sealant came off. Considering the 2 year warranty given at the time the job was done, I called the company and they promptly fixed the issue by respraying the whole thing.

Out of all the pool stores in Whitby/Oshawa that I have been to, Tav Pools has been the best by…read morefar. They are very professional, courteous, and responsive and earned a loyal customer. They have opened an closed our pool for a couple years as well has provided very detailed and easy to follow instructions of how to balance the chemistry in the pool. The Owner and all of his staff have been extremely helpful and remember us year over year. I highly recommend Tav over their competitors

I've been a customer of Tav Pools for years, and Tav and Frank always delivered outstanding…read moreservice. Since the sale of the business, the customer service has noticeably declined. I recently purchased equipment from the store, and when I needed help with an issue, the new owner redirected me to the manufacturer instead of attempting to troubleshoot or assist. His staff also gave me the runaround rather than trying to resolve the problem. I ultimately had to call someone else to fix it. If you're buying equipment here and are told it comes with warranty and support, be aware that the level of service is no longer what Tav and Frank once offered. Unfortunately, I would not trust this pool store anymore, and there are plenty of reputable pool companies in the Durham area that still value their customers.

We had a railing installed on our pool staircase by Helix Pools. Work was done professionally and…read morein promised time.

Highly recommend Frisco Pools. Thought I had a leak at a jet and was looking at a possible…read moreexcavation and fix. Tom came and identified the problem accurately at the pump connections and problem was fixed inside of 10 minutes. JM

buyer beware never use Frisco Pools Inc Bolton for hotub repair. They take advantage of you. Use…read moreIan's Technical Services from Etobicoke. They are honest, well priced and will troubleshoot the problem until they find it. Highly recommend. It's almost unbelievable what Frisco did to us. Hard to believe in these times and in a small town they risk being outed for the scam artists they are. I don't usually use platforms like this or shame anyone or organizations but this time felt appropriate, I felt it necessary to stand up. If you saw the email they sent me and the money they took you would understand. Here is hoping my visa dispute works out. I gave them a week to settle this respectfully and professionally and to take the high road. They chose the alternate route. Truly unfortunate. They sent a technician to troubleshoot my issue they didn't do anything to find the leak. The technician was clueless. Even though the hot tub was literally leaking right before his eyes. They took $250+tax from me and tried to scam another $50 for a "dye test". The technician took some red food coloring and dropped 3 drops into the tub that cost $50. The technician left and left a note suggesting we needed to lift it to assess and that would cost $1,200. I called and called to dispute ask for a resolution even offered to pay half of the fee I just wanted to have the leak assessed during the service call I paid for. I bought the refurbished tub off them one year ago and they don't know how to assess a basic leak. I was referred to Ian's Technical Services and they came out for half the price found the same leak in 30min and had it repaired in under 15min for $240. See picture. I have confronted Frisco and they blamed me for poor maintenance or a rodent. When you see the picture you will understand that a self contained unit like a beachcomber, a rodent could never get in and poor maintenance doesn't cause a pipe to come away from it's clamp. They brought up a past repair (heater coil) that was due to low Alkaline water. Yes we own that and paid for the service. We were new to hot tub ownership. The technician from Ian's said that they poorly repaired it didn't use glue and was obvious the panel had been opened before because of the screws in the bottom. Overpriced, poor service and they insult their customers. It's hard to believe they are still in business. Good luck to you if you ever use them.

I had my hot tub repaired by Legacy Pools. I was happy with the service they provided from…read morebeginning to end. They came out, quickly determined what the problem was. All the communication regarding pricing and timelines was very clear and simple through email. The hot tub was repaired and we were able to make the payment easily from home. I would definitely recommend this company.

5 stars for Pinnacle ! These guys saved me right before a big party when my pump died. They were…read moreable to squeeze me in due to the circumstances and get a new pump installed. Thanks again see you guys at closing time.

Had Pinnacle Pool close my pool today and couldn't be more happy with the job they did. Price was…read morefair and they were very pleasant to deal with . Would recommend to family and friends. Thanks again Pinnacle Pool

Absolutely amazing service. I went through 8 separate pool companies and was annoyed at how complex…read morethe process was, how much time it was going to take, and the price. Every commitment that Tuscany Pools gave, they honoured, and it was fast - like 2 weeks from signing to water in pool. I also have a really tight access backyard but they figured out a really creative way of navigating. Have been so impressed and would absolutely recommend Vince and Tuscany Pools.

Trusted Tuscany to install a 40'x16' fibreglass pool in 2019. 2 years later the pool cracked…read more Just had the pool removed and we are switching to a liner pool. When removed the pool we were able to see what a terrible job Tuscany did and caused the crack. Downspouts emptied into the under side of the pool, pool sat on 4 wood posts instead of on the ground, sump well did not access the underside of the pool and no drainage was put in under the pool - no weeping tiles. Tuscany tried to fault me for the crack. i don't recommend using them. They obviously are incompetent. If you had used them before I wish you good luck.

i had a great experience with bomterra! i had all my…read moreflooring and kitchen backsplash done whit fair prices!