Bob Armstrong was hired to repair my hot tub. Shaking my hand stating that he could fix my hot…read moretub and after 6 months of back and forth, Bob took a total of $3000.00 of my money without completing the job. No longer answered phone calls, and essentially ghosted the job. I would not consider hiring a thief. if you cannot fix the hot tub, at least have the courtesy to tel your paying customer instead of being a you know what and no longer respond to calls. $3000.00 of hard earned money gone. thanks for nothing.

From the owner: It's that time of year again! The JPJ Pool & Spa team is thrilled to announce that we are offering…read more15% off for first time customers! Whether you're in need of pool openings/closings, liner replacement, or full renovations, we've got you covered. Experience the ultimate pool enjoyment with our top-notch pool opening/closing services, delivered by our team of trained professionals. And here's a special treat: Order a new liner, and your pool opening is on us! That's right, we'll take care of everything to ensure your pool is ready for endless family fun. At JPJ Pool & Spa, we're your one-stop destination for all things swimming pool & spa related. From sales to service, installation to weekly maintenance, we've got the expertise and industry-leading products to meet your needs. Plus, prices are competitive. Don't miss out on making pool season the best one yet! Reach out to us today via call, text or by replying to this post to secure your preferred opening date or request a personalized quote. Let's make a splash together.

The facilities are ok…read more However, it took exactly five weeks for the aquatic coordinator to submit the information about the lifesaving society course my child completed to the Lifesaving Society. (I called the Lifesaving Society to get the exact date of the submission.) As a result, the next lifesaving society course was not approved. It took me multiple calls to the Lifesaving Society and the City of Whitby. I will not return to the city of Whitby for other courses.

Because this establishment is owned by the municipal government it is always well maintained and…read morekept aesthetically up-to-date. It has a nice-sized pool, large enough locker rooms, hot tubs, and saunas. It has a decent number of rooms in which classes are held and the lobby is pretty nice. I am not a fan of the avid disuse of the lower floor, however: it seems like a waste of space into which expansions could be made. I happen to use the health club- the gym- part of the building the most, so speaking from experience, that is where I'm taking a star off. Though the vast majority of the staff members/personal trainers are amazing people- particularly Leo- many could afford to learn a little more about working with the public. When it comes to equipment and space, there is even more room for improvement, for the health club. Most of the free-weights are pretty old, and despite quasi frequent updates, they are usually only to the machines. This is great for beginners and the elderly members of the health club, who seem to gravitate towards machines, but for the younger/more experienced members of the club that use free-weights and barbells more often, it would be nice to see some new purchases. Also, some more space would be useful, as in the past, the club has gotten rid of some useful equipment in an attempt to make more room. It should be noted that the maintenance staff and the majority of the receptionists are delightful people. I very much like how exceptionally affordable the health club is. A gym membership, personal training, swimming lessons, etc. are all amazingly economically feasible.

Amazing place, very happy and friendly staff that are always welcoming, an insane amount of…read moreamenities and they just keep adding more. If you have kids this place is a no brainer for my family of four it is cheaper then part time daycare for 1 of my kids. There are so many classes and all of them have trainers that make the classes fun and inclusive to all abilities and training levels. The gym is huge with tons of equipment and it is the only gym where equipment is ever fixed or replaced quickly and efficiently not that machines go down very often. Everyone is just so happy here and who can blame them it feels like a luxury country club and the outdoor space in the summer feels more like your on a beach resort. The whole place is always clean and well maintained. If you are thinking about booking a tour, do it. It is worth every penny.

ifetime review The…read moreWORST customer service I have EVER experienced... I'm not a member but you would think the front desk staff, Menka would treat me fairly, with decency and respect. I have been purchasing smoothies at the Lifetime Ajax location for YEARS, not everyday but on the odd occasion... mind you their smoothies are hella expensive but sooo good, so I don't mind to splurge as a paying customer. As of recently I've been repeatedly harassed, taunted and embarrassed by Menka (the front staff) in front of members of the club. Menka gets to pick and choose when I can and can't enter the facility... EVEN after I have spoken to numerous managers who have expressed that YES, though I am not a member I can still enter the facility for a snack at the Life cafe or even a spa treatment. Yesterday, I was accused of being aggressive and angry. Characterized as a hostile, ill-tempered individual in front of many members. Why would I be aggressive and angry when I've been told on numerous occasions that I'm allowed to be here? As a black women to be told your being aggressive and angry when you are simply trying to get clarification on a policy is a harmful, persuasive stereotype. Like everyone else I am entitled to express my concerns in a respectful manner and recognize that treating people with respect, dignity and understanding is the best way to get your point across. I cannot believe they have individuals representing their company and talking to potential members or ANYONE like that! I would hope she would want to deescalate the situation instead of making it worse with the false accusations and name calling, especially while she is STILL working on the floor. I have over 20+ years in customer service and I'm very aware of how to de-escalate customer issues. I too work in the yoga/fitness industry as well as the financial sector and so I am very knowledgable of how to speak to others. She needs major training to alter her bias behaviour, remarks and how to promote inclusivity, so that she can represent the company at their high standards OR find someone else who doesn't have a chip on their shoulder over a smoothie and who can manage the front desk engagement. If I could give NO star, I would honestly speaking, but during my visits, Linda and Ryan have made a powerful impact on my experience. I do want to thank them for their generosity and for coming over to console me when I was tearful, and emotionally exhausted from repeatedly explaining myself. I know where I am welcomed, and I am not welcomed at Life Time even if it's as small and insignificant as a smoothie, how she treats people at the front says a lot. When asked for an apology, Menka stated" I'm sorry YOU feel I was rude. That wasn't my intention." That's who they have working the front desk. That's the apology given, after she verbally assaulted me and embarrassed me in front of members. Unbelievable

5 stars for Pinnacle ! These guys saved me right before a big party when my pump died. They were…read moreable to squeeze me in due to the circumstances and get a new pump installed. Thanks again see you guys at closing time.

Had Pinnacle Pool close my pool today and couldn't be more happy with the job they did. Price was…read morefair and they were very pleasant to deal with . Would recommend to family and friends. Thanks again Pinnacle Pool

The cover appears to be well built but so did the factory one when we first received it. Twice as…read moregood as the factory, ?? The price suggests it. Thinking back our first cover lasted 8 years, not bad for our winters. There are some things that are better paid for and viewed at in a physical showroom that you can speak to someone in person from a business that has an actual storefront.

A family feel when dealing with these people. They have what I want and are willing to explain…read morethings so that it is understood. They help me keep my pool clean and clear.

My mother used them to close her pool last fall on the recommendation of the previous owner for her…read morehouse. They did not clean the pool or treat it prior to closing nor did they clean or treat when opening this spring. Dropped the stairs in, ripping a sand bag in the process. Dino does not return phone calls to fix the problems his company has created.

Something you don't find these days is the personal touch. Reflections pools treats you like…read morefamily when you are there. Wonderful staff, fair prices and always a welcoming smile! Highly recommend them!

I've never used the squash courts but I really like the pool. The swim schedule is pretty great…read morethey have both public and adult swim, and different times through out the entire day. The staff is quite friendly as well as the life guards. They have great swim passes which are affordable and even offer a senior rate. Only issue I would have is that change rooms could be better cleaned/maintained. And warning it can get pretty loud from the high school kids coming over from next door on their lunch break.