We had an escrow with Corine Hatfield. Now I don't begrudge a vacation...we all need them, but…read moreCorine went on vacation for 12 days and her team dropped the ball on this file completely. When she returned she guaranteed we could close on time. Well we are several days past the scheduled close date, and not only are we late in closing, but we have emailed several times to her and her team, and we get no communication back. There has been no apology, nor any accountability. I wouldn't use this office to finance a cardboard box.

Corine is a hard worker. She will get you the very best deal possible. You won't be disappointed!read more

We are so grateful for Ray and Patti. At our first…read moreconsultation with Ray, we were impressed by his professional demeanor and personable approach. Before we committed, we met with him to gather more information and found Ray to be exceptionally clear and straightforward when explaining the process to us. We had no hesitation about choosing him for our mortgage lending needs. He possesses an in-depth knowledge of the mortgage lending process and guided us through every step. He worked tirelessly on our behalf to secure the best possible rates and tailored options to fit our needs, all while making sure we understood every detail. Thankfully, Ray was able to help us navigate the entire process with not even one concern. He responded to every text and phone call quickly and never left us feeling lost in the process. In fact, we were so pleased with him that we recommended him to family and close friends who were also looking to buy a house. Another benefit was that he introduced us to the realtor that we loved working with. At the end of our journey, we were able to buy the house of our dreams with a fast close and no money down. I can fully, in good conscience, say that Ray and his team will take great care of you and make home buying a pleasant experience.

I've worked with Ray for 7 years and From the first day I spoke with Ray he was more like family,…read morehe is very knowledgeable and will get you the best deal for your loan. I do not hesitant recommending his service's to anyone and everyone, Ray is the best !

Nick was so absolutely helpful with getting me a Heloc loan! Although it wasn't approved by SPMC he…read morewent out of his way to help me find one that would help me. I have a manufactured home so loans can be tough! He went above and beyond to get things done! I appreciate his time so much and would recommend him in a heartbeat!

We have done three different loans for various reasons including original mortgage and refis…read morethrough this company. The staff and principals are all excellent. They don't make promises they can't keep and work very hard to get the best financial solution for your situation. They can provide service in the mountain communities or valley cities and have great knowledge of all types of financing

Thank you for the congratulations. Regarding the time you spent working with me to sign the loan,…read morethat is indeed part of your job. Since you charge for your services, it's expected that you dedicate time to your clients--especially if they are first-time buyers who may need more guidance. As for your comment about the process being normal and my stress being unnecessary, I must disagree. The stress was a direct result of your actions. You gave us the green light, stating the loan was ready on Friday, when in fact, it wasn't. You requested additional documents on Monday, which contradicts your earlier assurance. I have all the documents to prove this. Please refrain from twisting the situation; the documents speak louder than words.

Josh is very friendly and provides top notch customer service! The whole Universal team is very…read moreknowledgable and can take care of all real estate needs.

My husband and I started the process of buying our home pretty unexpectedly. We met with a lender…read morewho had been recommended to us, but while they were polite and direct, it was not their job, nor was it in their best interest to be particularly helpful, or informative about the process. We weren't happy with the numbers they had to show us, and if we had had more time, we or only would have taken a class to learn more about what we were doing . Then we were introduced to Mr. Brian Werner. What a difference!!! Our initial meeting with him was all about him breaking down the process, what the closing costs were, where they went, and how they were paid for. He took our income and credit information and how much we had down, and with the access he had to so many different lenders, he was able to get our monthly payment where we wanted it. He worked as a guide through the whole process, we felt so well taken care of, and cannot WAIT to be able to recommend him to someone we know who needs his help.

From the owner: We offer Conventional, FHA, VA, USDA financing as well as non-QM products-Private money financing…read more Great wholesale mortgage rates, with attention to details and providing a personalized experience throughout each transaction.

Sasha Windes surpassed expectations. Working with her made buying a home a smooth and pleasant…read moreexperience. Her communication with me was pristine. She always made sure I understood everything along the way. I am extremely grateful for her efficiency throughout the process of purchasing a home. Sasha is pretty amazing. If anyone ever gets the pleasure of working with her you wouldn't be disappointed.

Sasha and Tyler were very helping in the process! Very informative and attention to detail. Great…read morecommunication and helpful!

I have been working with Bobby for years now. I can't say enough good things about him and his…read morewonderful staff! Talk about getting the job done while also having a fun enjoyable experience! They will not only strategize to find you the best loan program, but they will also help you with your long term financial goals with Bobby's extensive expertise. Highly recommend!

Terrible experience. Our loan was delayed due to internal office miscommunication and…read moreun-organization, ultimately causing it to be denied. But of course we're patronized and judged because it was things "we" did incorrectly that caused our loan to be approved and then not approved and then approved and then not approved. No accountability for the office's mis-steps. I would recommend going elsewhere.

Jose was amazing from beginning to finish of our home purchase. During that period, any and all…read morequestions asked were answered with certainty making the process go smoothly. Thank you Jose for the awesomeness.

Received exactly what service I needed. Amazing customer service. I have already recommended this…read morecompany to multiple people in my friends and family group.

Worked with Freddie Va'asili who doesnt respond, email or help once he got his commission. Felt…read moreamateur to be honest. There are other professionals you should definitely go to. Skip this company.

As a first time home buyer, I imagined that the process was going to be very overwhelming. However,…read moreDustin and all the staff at Maciel Mortgage were great to work with and made it a simple, and easy process! I highly recommend Maciel Mortgage!

Karen and Mitch run a top quality operation here, and extremely professional. I can't speak highly…read moreenough about Mortgage Solution. I've used them twice now, and both times, they were very skillful at not burdening me with things I didn't need to worry about. They have a talent for getting things done the right way the first time. Tell your friends! They're the best!!