We got a bid from a major hardwood floor installer. I thought it was high and wanted a second bid. I tried multiple small contractors, left a voicemail, and did not receive a call back. Mike called me back, gave us a fair bid, and I was impressed by his professionalism. We hired him and he did the installation soon, showed up when he said he would, and did an absolutely perfect job. I couldn't be here all the time and entrusted our alarm codes to him. Not a problem. We have had many hardwood floors placed or refinished through the years, and this guy is the best of the best. We live in Mission Hills and have high standards. I will never use anyone else. read more

I am glad I found Mike and All American Hardwood. I was going to install my flooring myself but after looking at the floor layout in my kitchen and bath and hallway, I decided it was way more than I could do myself. Mikes crew were courteous, professional and really knew their trade. I couldn't be happier with how the project came out. His prcing was very competitive and his work was far above expectations. I highly recommend!! read more

Run as fast as you can! We hired Michael to install hardwoods in our home and it turned into a nightmare project! I paid him a portion of the invoice upfront to cover the cost of wood being delivered/supplies as agreed upon. The next payment would be once install was complete - 800 square feet and final payment once the entire project was complete. On day one he started complaining about never being able to find help (even though he states he has 2 employees and 1 sub-contractor) and people won't stick around or they quit. On day three he started complaining about the project and how he was financially hurting. Day four he asked if we could pay him a little more since he had bills that were being sent to collections - keep in mind, we ripped out all the carpet in the house ourselves so it would be prepped as much as possible for him to get started. We gave him some money towards the install payment to keep him going and so he could pay bills. Michael continued the sob stories but did keep me updated on where he was in the process - we were not able to pull the laminate up ourselves based on the limited tools we had, which I told him in advance. He had a line item on the invoice to pull the flooring up and he was told to let us know once he looks at it if there would be additional costs associated with the removal. Never once did he say it would cost more based on the time it took to remove. By day 7 (SEVEN and install still not complete) he wanted to talk about getting his install payment and said "our project" was costing him his house and he was late on his mortgage payment by 30 days - sorry not our problem as he was crying and stomping around our house about all his personal financial problems! He then asked for another $600 toward the labor of the laminate flooring, never once mentioned while ripping the floor up! I offered to come to an agreement and pay him half the install amount left that we owned and the offer half once install was complete - he thought he needed another day. My mistake! I wrote him a check for $900, he looked at it and threw it back in my face saying it wasn't going to come close to covering his mortgage payment or bills and wanted us to take the $500 we paid him on day 4 to be removed at the end payment once everything was complete. He still had a good days work to complete the install!! The next morning, he sent me a very disrespectful email with added line items on the invoice of things he had already completed that he now wanted to charge us for after the fact - ANOTHER $800 - never mentioned those cost beforehand, said he was owed more money and that we were treating him as if it was a "handout." We asked Mike to pack his things up and leave. After being insulted for 30 minutes while he packed up he is now on his way to bigger and better things and we are left with a mess and unfinished hardwoods! read more