Sunshine taxi didn't come through. Called Tom's and they came immediately. Ann was a joy!!! Tom's…read moretaxi is definitely my ride of choice for travel to the airport.

Have used TOMS' for the last two months for transportation They are reliable and close to being on…read moretime when being told be about 5 minuets for pick-up The drivers of Cars # 30 48 and 36 were corteous and polite as was a driver by the name of Jesus

Calling an hour and a quarter in advance is apparently pointless. A 3 o'clock pickup reservation at…read more1:45 means car doesn't show up until... well, I'll never know because I called an Uber at 3:50- five minutes later, I'm heading home in that Uber... Some of their drivers are great, but dispatch and management... worthless. Too bad; I try to buy local.

They only take cash, didn't tell me when I requested a taxi. Let your customers know when they…read morecall. Plus I was late for my appointment, they told me 5 minutes, it was 25 minutes later .

I have used Toms Taxi car service for the last 2 -1/2 months for transportation to go shopping and…read morealso to get to a medical appointment Sat Jan 16 Rick driver of #30 was polite and curtious and funny at the same time On Jan 18 Jesus was polite and curtious taking me for a medical appointment and even acme back to get me later, and there have been afew others that have been polite and curtious This company is fantastic for service

The driver of our cab insinuated that women will drive drunk out of hysterics. When discussing the…read moreimportance of taking a cab home instead of driving drunk, the man stated that a woman who "missed him" and ultimately rejected (e.g. "I don't miss you)") risked becoming highly emotional and driving home under the influence. The conversation was unhinged and misogynistic, I wouldn't recommend using this taxi company over Lyft or Uber no matter how convenient it may seem. If I could give zero stars I would, but because I can't, they get one. You'd be a fool to use.

My driver was friendly and on time, but he charged me $50 to get from the Red Roof Plus to the…read moreairport. The hotel quoted me $26, and when I called back after being dropped off, they confirmed they have a contract with Saugus Center taxi for $26...so this company seemingly is ripping people off. I recommend you confirm the cost before they arrive, if staying at the Red Roof Plus in Saugus, or beware of the drive of Moroccan decent -friendly but charging more than the contract .

The worst driver ever!!! Took 30 minutes for him to arrive at the Red Roof +. He (of Moroccan…read moredescent, 40s, maybe 5'10", 180#, dark curly hair) was loud, talkative, arrogant, surly, a bit unhinged. There was traffic. I needed to catch a bus. He took a detour and said it would take 23 minutes longer, but wouldn't explain why. I asked questions, most of which he wouldn't answer. He said he didn't want to have any more conversation. Hmmm. I missed my bus. He said the address I gave him was in Back Bay, but it wasn't. So when I asked to go to Back Bay to find another bus/train, he said it was way on the other side of town. He told me to get out and find another taxi. The fare was a whopping $82.95!!!!!!! I handed him my credit card. He said he didn't take credit cards. He asked for Venmo. I use Venmo, but not from my phone. He yelled at me, "YOU don't have Venmo???" As we were in front of a Sheraton Hotel, I went in to use the cash machine while he held my luggage hostage. But first, I took a photo of his license tag. I gave him $80. No tip. He released my luggage. Then I walked over to another taxi who said Back Bay was only a 5-min ride away. The fare was $5.60. He said taxi drivers are supposed to take credit cards. He also questioned the $82.95. Said it was very high. Said my trip should have cost $55, even in traffic. Said I was "taken". I was in Europe for 2 weeks. Did not have one bad experience with people. Everybody was nice, polite. Nobody hustled me. Come back to the U.S. and am victimized, right off the bat, by a fast-talking crook. Saugus Center taxi - Massachusetts license tag: Livery 74330. Buyer beware!!!! (I have a feeling this man IS the company.)

There's about a hundred taxi companies on the north shore and even more limo and shuttle companies…read morethat do airport runs. I travel frequently and hadn't found any I really liked or could depend on that weren't totally overpriced or unfortunately don't speak English or know the area. I've used Yellow Taxi a few times now and they are the exception to the rule. They're great - prompt, courteous, and have a flat (and fair) rate. Rich drove me to this morning and he was knowledge about the area, nice, and put my bags right on the curb at the terminal check-in. I'll certainly be calling for my next trip, whether business of vacation.

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

We have used Goldie Rides several times. While every time has been good, the last was great. They…read morekeep getting better every year. Personal service, special requests, on time, friendly and very competent. Will use them again for sure.

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Excellent service. They were much lower priced than other area vendors whom I contacted and I…read moreappreciated their flat rate and being able to prepay, including a tip. They texted me a polite reminder they were coming that morning, were on time, and notified me of their arrival promptly. The vehicle was impeccably clean, and even had bottled water available if I wanted it! The most courteous driver you could hope for; we had a most pleasant chat to the airport - and despite heavy traffic, and construction blocks - he knew exactly how to get around them without stress. He shared with me that the cab drivers own their vehicles and are responsible for them, which impressed me because it shows their commitment to 'old-fashioned' quality service. I 100% recommend them, and will use them again in the future.

I had a very pleasant trip from Somerville to Williamstown. Extremely professional. The driver…read morefollowed military time... if you're 15 minutes you're on time. Pleasant 3.15 minute trip. If you need a black car service, this is the way to go.