Their cars are dirty and smell bad. Customer service, especially the office is extremely rude.read more

Huh. First review in five years. Anyway ... I was staying in a hotel in Revere to attend my…read moreuncle's funeral. Getting there on the T would have required shuttle to the airport, airport to the Blue Line, Blue Line to commuter rail, bus from commuter rail, and STILL involve a mile walk. So I call Patriot first thing in the morning and arrange for a pickup at the hotel for a particular time. They ask me my room number, all serene. I'm sitting in a foyer and can see the driver starting to call, presumably the hotel to let me know he's there. (Five minutes early, happily.) He got me to the church in good time and at a reasonable rate for a several mile ride, and made sure that I had a business card in case I needed a cab ride back. The cab was clean and in good condition -- not anything you can count on with cabs. I would certainly use Patriot again.

The staff is very friendly, I've seen them arrive 15 minutes early from my scheduled pickup time. I…read morewould definitely recommend and continue to use Premier Logan Taxi.

I booked this service 2 days prior to leaving Boston. They were the most affordable for our party…read moreof 9. We paid under $200 including gratuity for two huge SUVs, a Suburban and a Lincoln. They were early, helpful, friendly, and had a lot of tips for.the airport. The vehicles were very clean, and didn't smell musty like some do. We traveled from Boston Long Wharf Marriott to Logan at 5:30 am. I highly recommend you book with them if you need a ride.

My driver was friendly and on time, but he charged me $50 to get from the Red Roof Plus to the…read moreairport. The hotel quoted me $26, and when I called back after being dropped off, they confirmed they have a contract with Saugus Center taxi for $26...so this company seemingly is ripping people off. I recommend you confirm the cost before they arrive, if staying at the Red Roof Plus in Saugus, or beware of the drive of Moroccan decent -friendly but charging more than the contract .

The worst driver ever!!! Took 30 minutes for him to arrive at the Red Roof +. He (of Moroccan…read moredescent, 40s, maybe 5'10", 180#, dark curly hair) was loud, talkative, arrogant, surly, a bit unhinged. There was traffic. I needed to catch a bus. He took a detour and said it would take 23 minutes longer, but wouldn't explain why. I asked questions, most of which he wouldn't answer. He said he didn't want to have any more conversation. Hmmm. I missed my bus. He said the address I gave him was in Back Bay, but it wasn't. So when I asked to go to Back Bay to find another bus/train, he said it was way on the other side of town. He told me to get out and find another taxi. The fare was a whopping $82.95!!!!!!! I handed him my credit card. He said he didn't take credit cards. He asked for Venmo. I use Venmo, but not from my phone. He yelled at me, "YOU don't have Venmo???" As we were in front of a Sheraton Hotel, I went in to use the cash machine while he held my luggage hostage. But first, I took a photo of his license tag. I gave him $80. No tip. He released my luggage. Then I walked over to another taxi who said Back Bay was only a 5-min ride away. The fare was $5.60. He said taxi drivers are supposed to take credit cards. He also questioned the $82.95. Said it was very high. Said my trip should have cost $55, even in traffic. Said I was "taken". I was in Europe for 2 weeks. Did not have one bad experience with people. Everybody was nice, polite. Nobody hustled me. Come back to the U.S. and am victimized, right off the bat, by a fast-talking crook. Saugus Center taxi - Massachusetts license tag: Livery 74330. Buyer beware!!!! (I have a feeling this man IS the company.)

Excellent service. They were much lower priced than other area vendors whom I contacted and I…read moreappreciated their flat rate and being able to prepay, including a tip. They texted me a polite reminder they were coming that morning, were on time, and notified me of their arrival promptly. The vehicle was impeccably clean, and even had bottled water available if I wanted it! The most courteous driver you could hope for; we had a most pleasant chat to the airport - and despite heavy traffic, and construction blocks - he knew exactly how to get around them without stress. He shared with me that the cab drivers own their vehicles and are responsible for them, which impressed me because it shows their commitment to 'old-fashioned' quality service. I 100% recommend them, and will use them again in the future.

I had a very pleasant trip from Somerville to Williamstown. Extremely professional. The driver…read morefollowed military time... if you're 15 minutes you're on time. Pleasant 3.15 minute trip. If you need a black car service, this is the way to go.

I've used Goldie Rides to get to Logan for years. They always provide excellent service, price…read morecomparison shows they always save me money. I just completed a ride. My driver was a delight, the car was spotless. Timeiness is always perfect. This time I had to make pre-trip changes and the office was amazingly flexible and helpful. I can't recommend Goldie Rides strongly enough.

as always the cars are clean, driver is courteous and cautious and gets us there on time.read more

Fast service, reliable, and very professional. The driver is very kind and always on time if not…read moreearly.

Almost got into an accident this morning with a driver speeding out of the urgent care parking lot…read moreat MGH. Then he even passed me on my right side opposite direction. Super dangerous and unnecessary. I would never use this taxi service.

Great service. Nice vehicle. Fast and friendly driver. I needed ride to the store and he…read moreaccommodated me!

best cab company north of boston. if you book a time the day before you travel they are always on…read moretime. 5 star

This is a great company to use when you need to get to/from the airport. It is just $14 dollars and…read morethat is such a great flat rate. We have had very courteous drivers that have arrived quickly when we have called early morning and late night. My go to cab company in Chelsea!