I initially had high hopes for Dockside Construction as they seemed genuinely interested in helping…read morewith my projects, and had my best interests at heart, which was reassuring. However, my experience took a downhill turn over time. Please don't let his "nice guy next door" act fool you.
One major issue was the almost doubling of the labor cost on the second job without warning. I also paid for windows and installation over a year ago, but they have consistently refused to complete the work. The promised structural basement work has also not been completed or even scheduled, with repeated promises of a timeline. I also paid Dockside to purchase, install and build housing for a generator. From day one the generator did not operate, and when Dockside did not want to continue with helping to get it operational, I took on the task of going to the manufacture for a warranty repair. When I asked for the receipt to go through warranty, they refused to provide it, forcing me to spend extra money on a technician to fix the generator.
Overall, my experience has been far from satisfactory, and I feel let down by the lack of professionalism and follow-through on their part. I would advise caution when considering their services. Please if you must use Dockside, get EVERYTHING in writing as well as scheduled times as soon as Dockside thinks your work is not "lucrative" they will move on to another job and leave you hanging, even though you have paid for the materials and labour.
