Got my house cleaned by All County Cleaning Service for the first time and it was awesome. The price was great and my house looks amazing! The owner Paula cleaned my house herself and did a wonderful job. Not only that, but she is as friendly as they come. I work from home so I was worried it'd be uncomfortable having her clean while I was home working. I couldn't have felt more comfortable having her in my home. Great service, great price, great attitude. You can't go wrong if you hire her to clean your house. She goes that extra mile to make sure she takes care of any problem areas you may have while still doing a great job with the rest of the house. I highly recommend you hire All County Cleaning Service to come clean your house. You won't regret it. Not that it matters, but the user profile is my boyfriend's, so this is Steven's girlfriend not Steven. read more

I was very excited to test this company out as they were featured on Living Social for an excellent price for 3 hours worth of cleaning. Unfortunately, due to the exposure, My appointment was booked within the best availability... 2 months away. This is to be expected considering the high volume they must have received. Within a week of the appointment, I called several times to verify the appointment and it was not until a couple of days prior that they finally got back to me.. Their customer service is something to be scared of. With that being said, they tried to changed the appointment which wouldn't be an issue, but due to time constraints of a busy Saturday, I respectfully declined and requested my 2 month old appointment to be honored. I was in lucky as they kindly obliged. I tried to call several time within 24 hours of the appointment to verify the appointment again, but like I mentioned earlier, their customer service is non-existent. Come Saturday morning, I woke up bright and early, took care of some errands and made it home prior to 845am! I was very excited as I was hoping that this company would be excellent and can turn this into an every 2 week to month thing to help my wife and thank her for what she does! Here I am at 10am writing this review. Our appointment time has come and gone without a call, email, text etc. Even if they do decide to show within the next 5 minutes-20 minutes 2 hours, it would not make a difference as we have plans at 2pm. The appointment time would have given us plenty to finish, and travel to previously said appointment. I am very disappointment at the lack of customer service. My thought was that companies advertise on Living Social at a low price in the attempt to gain long term customers. It seems like a great business model, lure the customers in with a great introductory price and knock their socks off with great service that will leave the customers with a lasting impression to either use them again or refer them to their friends and or family. Unfortunately for them, this has backfired to a point that I am actually writing this review. I just want to warn people of the risk they take when spending their hard earned money on a company. Please take into account that this is all pre-appointment issues. I can't imagine that they would actually commit to doing a job well done in the event they actually showed up for their appointment. Imagine the fiasco if I allowed them to clean my house. I would then have to watch over them as if I were a hawk stalking prey to ensure my valuables were untouched. I am a Disabled US Marine and I do NOT support this company. Semper Fideles. read more

The only reason I put one star because there wasn't any option to put no stars at all! Like Timothy, I too purchased this what seemed like an awesome deal from Living Social. I called to setup my appointment and was told that due to the LS deal they have been extremely busy and the first available appointment was 2 months away. I didn't make any fuss about it and happily booked the first available appointment. A week prior to my appointment, I receive a call from Ashley telling me that the lady who took the appointment was new and ended up overbooking the day of my appointment after I called. As a busy mom and businesswoman, I have to stick to my schedule. So I asked why change my appointment and not those who booked after I did. After failing to receive a viable explanation, I reluctantly agreed to a new appointment date. Then, the day of the appointment arrives... I don't hear from them. After an hour of the appointment time passed, I called the number on my Living Social voucher and no one answered. So I called the number that showed up on my caller ID from when my appointment was rescheduled and left a message. 20 minutes later, Ashley calls back and tells me that she will be the one cleaning my house but she woke up really late because of the time change and that she will just take her daughter to daycare then head my way. I had no choice, I couldn't reschedule this appointment for another day and cancel more meetings. 1 hour... 2 hours... 3 hours... NO ASHLEY! Long story short, SHE NEVER SHOWED UP NOR DID SHE CALL ME BACK! I called Living Social and got a refund and gave them my two cents about how embarrassing it is to have their name associated with a company like this! BEWARE, USE THIS COMPANY AT YOUR OWN RISK! read more

I purchased a voucher through Living Social for a 3 hour clean with All County Cleaning Service. This was 10 months ago. I have not received a call back or response to emails to schedule a cleaning. I am actually getting a refund for my money since they have not followed through with there part of the deal. It was very disappointing, as this could have been new business for them. read more

Horrible customer service. Don't use these people. We don't even know if they can clean the house, because they never showed up or hardly ever answered our phone calls. All County put an ad on Livingsocial.com last September. My daughter-in-law bought the voucher for 3 hours of cleaning by 2 professionals. We called in January to schedule an appointment. It took FOUR weeks (and probably 15 messages) for an All County employee to call us back. They then said they were back logged (because of the number of vouchers they sold on Livingsocial.com). They could not schedule us for over TWO months. We decided to go ahead and schedule, so we would not waste the voucher that was already paid for. We waited two months. The date came for them to clean our house and no one showed up. No one called. We called them multiple times on that day and left multiple messages. They did not return our phone calls. We finally text them using the same phone number, and they responded immediately asking who we were. When we told them, they stopped texting back. We text them about the appointment missed. They didn't respond. We told them we were going to complain and they said just call Livingsocial.com...the phone number is on their website. So, much for customer service. read more

Fraudulent Business. Purchased a livingsocial voucher that expired in September 2011. Called the business to arrange the cleaning in August, a full month before expiration and their voicemail said that all calls would be returned and that living social vouchers would be honored past expiration. Have made another four calls to the service since, never received an answer, and now LivingSocial refuses to refund my money. I don't care how good they clean, you don't want to do business with someone that would lie to customers in order to keep them from seeking refunds from Livingsocial before the deal expired, just to stop answering the phone and returning calls after the fact. I've made one last call and if they don't respond I'm sending to the Indiana Attorney General. read more

All County Cleaning Service was scheduled to clean my home in April, the morning I had surgery. They were no-shows which left me in a huge bind--lots of people coming over and a dirty house! They were scheduled to clean the house the following week as well. Since my surgery left me unable to do housework, I called four times to see if they intended to show up on their next scheduled cleaning date. None of my calls were returned. If it were possible to rate them lower than one star, I would do so. read more

Like Katherine, I would give this business zero stars if I could. I had the same problems she did. It took forever to schedule an appointment in the first place. Finally someone called me back after leaving a couple messages on their machine. I scheduled the appointment for the day after I moved out of my old apartment, figuring it would be great to not have to leave cleaning supplies behind and come back to tidy the place up before turning in my keys. I was depending on this cleaning service to get my security deposit back. Long story short, No one ever showed up. They were supposed to be there at 9am, and by noon they were still no shows. I called and left several messages. No response. This is the most ridiculous, unprofessional business I have ever encountered. They do not even have the decency to call back and apologize for not showing up to do the job they are paid for. If you are willing to jump through hoops getting a hold of these people, deal with awful customer service and risk having a no show cleaner, then this might work for you. If not, stay far far away! I'm guessing a place like this won't be in business long anyway. read more