Touchtone has been around a good while, has a strong sales pitch and signs up local complexes for…read moreproperty management and accounting services. We have seen long time companies gone and them in.. then also gone also for one - very shortly. If a complex is demanding it may not be a match. They lean toward the accounting aspect. They are not boots on the ground. They are offsite and can coordinate sending of documents more than anything, at their reliable but measured pace. They serve a key function where an on site manager often will not be able to keep up with paperwork. That being said.. Any complex should also keep an onsite person for calls during or after 5 pm and not defer to TTPM. Polite and courteous most of the time. They were ok on a closing with documents but took far too long to get things going with calls all needing to be returned. No person picks up. My thoughts are to manage this type of work for so many units - would be to have a receptionist that always picks up and transfers call in CASE of an emergency etc.

Just want to send a big shout out to Brian & his team from Touchstone management for the amazing…read moreway they have taken over our small condo complex in Deer Park. We feel like we're on the right path in only a short time with this very professional, friendly & experienced company! Thank you all We look foward to working with you!

We have gone through quite a few property management companies in my community. MCI is by far the…read morebest management company we have had. The staff members are wonderful and always address any questions or issues with our community. They always attend our board meetings and are always available by phone. I would recommend them especially since I have now dealt with a few other companies prior who do not seem to care or address any issues or questions in our community

MCI Realty has always taken care of me as a resident of our condo complex. Every time I call I…read morespeak either to Craig or Norma they helped me out with everything I request never had an issue never will. Thank you both!

Tristate manages my condo building. David Behar does a wonderful job and he's always accessible…read more He's friendly and always responsive. He goes above and beyond what his role is. I highly recommend Tristate and David to anyone looking for property management services.

I have had a place in the Bronx for 8 years, while living in another state. I hired David after a…read morehorrible tenant experience. David has been fantastic. He as coordinated major repairs, found tenants and provided expense reporting for taxes. I highly recommend him.