complete failure of communication. the company never stayed in contact with me when ordering parts…read morefor which I didn't ok I was charged a total of $ 545.00 for a simple fan exchange on my furnace. not the motor a simple aluminum wheel. what is it with the local business here in Cody that you want to. charge so much for people on fixed incomes. I paid 545.00 for about a 200-250.00 repair.

From the owner: We offer maintenance, service, repair, and installation for your home or business. Since 2007,…read moreWyoming families have relied on Big Horn Heating and Cooling to keep them comfortable with 24/7 service, dedicated Customer Service Reps, and certified technicians.

Fast, efficient, knowledgeable... Great Job will definitely call again if there is a problem…read more Prices are reasonable for this area. Hal Lee definitely knows hi stuff. Thank YOU1

From the owner: Lee Plumbing & Heating LLC has been serving the Big Horn Basin for over 60 year. We pride ourselves…read morein taking great care of our customers. We work on commercial and residential projects including new construction and remodels. We provide sales, service and installation.

Cheats! Charged me $345 dollars for a $60 to $80 for an air conditioning capacitor! Why an…read morealmost 300% up charge? Because Park County Wyoming is limited in contractors so they jacked up prices to make cash. Tech got my wife, who didn't know any better, to sign off on work that was way overpriced. $450 dollars for 20 minutes of work and 20 minutes of the tech trying to get us to spend more $$$$. Cleaning service we didn't need, replace brand new filters and on and on. I worked as an HVAC helper and helped with these issues and KNOW it's BS. They wanted $110 to clean the condenser, this can be done in 5 min with a leaf blower from inside out. $100+ for furnace maint? 5 min of vacuuming and 2 min to clean a flame sensor with a dollar bill. Replace air filters? Any hardware store has them, doesn't matter if it's by the furnace or in rooms. Takes minutes to complete. You can get more out of YouTube than what these people will make you pay. I'd give zero stars if I could. Don't let them cheat you for OVERPRICED parts and unnecessary services.

I scheduled for air duct cleaning weeks in advance to be ahead of fall furnace needs. As date…read morescheduled approach I was proactive calling them to confirm appointment for following day. Office help said they had record of my call but not scheduled. She pushed all blame onto myself, basically telling me her system flawless. I tried over next 2 hrs of back and forth calls to at least set up for a week later. She made no effort to resolve issue or take any ownership for failure on their part. I based my initial scheduling with them on reviews of customers happy with their work. It is extremely important that customer service in scheduling is competently done. This my first ever review I've written. So unfortunately well earned for my negative experience. Admit fault, work on problem resolution. Plenty of opportunity was given to do these two things.

I contacted Advance Heating & Cooling from the recommendation of a co-worker. They came to my house…read moreand looked at the A/C unit and the unfinished installation from a previous company that did not finish the job. Taking a look at what was there and what needed done they said they would have to schedule the work as it was not a quick fix. After not hearing back from them for two weeks I called and was told that they would let me know next week when they would be by to work on it. I specifically asked to be put on the books as I understood that they would be busy. After two more weeks passed without word I called to follow up. I was told that they had their own things to work on. When I stated that I was told that I was on the books to do I was again told that they had their own things going on. I then stated that if they didn't want to do the job they should have just told me the reply I was given was that they just had too much of their own things going on.

Very helpful!! Kind and explains what they are doing, and what needs to be fixed. Give them 10 out…read moreof 10. Will recommend them to anyone. I will be calling them if I have future problems.