I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

Jay Jenkins is a stellar Property Manager. His company, Atlantis Management, took over our…read moredevelopment two years ago. His abilities and customer care far exceeded the prior property management companies that we had in Oak Grove, for the previous fifteen years. Jay handles everything quickly, professionally, and with good common sense. He is respectful and efficient, in all he does, and he is an excellent communicator. In the Homeowners Association Meetings, Jay respectfully waits for an appropriate opportunity to speak and then communicates pertinent information helping residents reach a sensible plan of action. If you are considering hiring a property manager, I avidly endorse Jay Jenkins, from Atlantis Management Company.

I contacted Atlantis Management Services back in May via email. We had installed new sod in the…read morefront yard and the management landscapers cut it down so short with the weed trimmer that they killed it. I sent pictures and informed them we no longer wanted the landscapers to cut our grass. Here we are in August and the landscapers keep showing up on to cut the lawn. I have to run out and stop them multiple times every time they show up. I have contacted the office via email and phone calls, specifically to Mr. Patrick Marotto, CEO, numerous times and this gentleman refuses to answer our phone calls. We had also asked for the landscapers to replace the damaged sod and we have gotten absolutely no response. I know the emails are being read, especially when they are sent to Ashley, but she doesn't have to courtesy to respond. I bet they'd be on the phone real quick if I missed my monthly payment!

Big shopping plaza in the older section of Cooper City that has a variety of retail, restaurants…read moreand fitness centers. There is a Bank of America ATM drive thru at the east end of the shopping plaza. The plaza is easily accessible from four entry points. Businesses: Flooring Express Twin Lakes Pools Nu Form Kitchen & Bath New River City Church Dunkin' Donuts Indian Grocery Sage Dental Century 21 Realty Taste of the City Retro Fitness Optometrist Luv n Oven Pizza Cooper City Antiques Shank's Bar Man Parlor Barber Save on Cleaners

Cudos to Chris Passino! He inspected my house for insurance purposes and he was very polite,…read moreefficient and very professional. He was very thorough and gave a good explanation of what was done and what was needed. If any of my friends or family will need a home inspection, I will, definitely, refer Hometown! Thank you Chris!

From the owner: At HomeTown Property Services, Inc we provide property owners a full management, multi service…read morecompany to assist in focusing on streamlining operations and has proved to provide real value to our investors and community associations alike across South Florida in Broward County. Our comittment is to provide outstanding customer service to our tenants and landlords. We are focused on streamlining operations proved to provide real value to our investors and community associations alike. Chris Passino's experience in the Real Estate markets in Florida and property management in Dade, Broward and Palm Beach Counties add up to many years of experience actually managing property....and is committed to improving the customer experience with property owners, condo associations, and investors alike. Our services include Home Inspections, Painting, Pressure Cleaning, Window Washing, Landscaping, Electrical, Pest Control, Fire Prevention, Handyman Services, and Renovation Management

Horrible horrible horrible While managing our community…read morethey left our property massively underinsured after assuring us they had procured the best policy for us. It turns out they were the ones selling us the insurance under one of their umbrella companies. Our pool and docks were left out of the policy. There was no way to know until our old insurance agent informed us we currently didn't have the same coverage prior They also managed our painting project. They tendered the bids and selected another company called Turnkey Property Services (again another umbrella company). Not only did they have access to all the competitive bids it's turns out they were able to underbid their competitors. Turnkey then subcontracted it out to a General Contractor called Gemini Contractors who priced the project about half the cost of Turnkeys bid. Gemini realized this and did not complete. They did not bid by the Sherwin Williams specifications and not only is our project not warrantied the community has several stucco cracks due to the painter not sealing the windows properly (again in the Sherwin Williams specification). The painters abandoned the job and then filed a lien against us. We had to settle as it was cheaper than to legally challenge them Another incident where I witnessed a vendor hit a child on a bicycle with their vehicle on the property. The child needed immediate dental care. I informed the property manager. They never informed the board. The board was shocked when I attended a board meeting and requested a follow up the following month. Communities beware

Disappointment. The parking lot is too small for the whole building and the cars enter blocking…read morethe assigned stalls, the door remains open 24 hours and the homeless people who live in front of the building enter, the cameras do not work, they do not bring all the equipment they offer, the manager is not responsible for any problems within the building (Melissa) The Cream Group

Terrible customer service. They are of no help to the residents. Can never reach them on the phone…read more When they do call you back they are very rude and attempt to talk down to you. The person I spoke said that their name was Angela.

From the owner: Virtus Property Management Services, Inc. (VPMS) is a fully licensed and insured real estate…read moreproperty management and maintenance company offering services throughout South Florida – West Palm Beach, Broward and Miami. We are family-owned and operated. Our office specializes in property management for HOA’s, condominiums, Co-Ops, commercial properties and mobile homes. We provide comprehensive solutions tailored to meet the unique needs of each residential and commercial property while ensuring seamless operations, financial efficiency and superior board member, homeowner and tenant experiences. We combine personalized attention with innovative solutions to deliver high quality property management that meets and exceeds client’s expectations. With a commitment, goal and focus to providing top-tier customer service, transparency, integrity and efficiency we ensure that board members and residents experience seamless management services.

Absolutely best quality Highly responsive and informative…read more Excellent value The offer premium services in property management. Happy to have found them! Jennifer and Elizabeth are extremely professional. It's a pleasure doing business. I would highly recommend.

Home Solutions managed three properties for me and my mother for approximately 2 years. Every…read moreinteraction was very positive. I knew they had my best interests at heart, along with the expertise to help guide me in an often complex real estate/landlord arena. Their knowledge and assistance saved me many hours and money to maintain the properties. In the future, should I venture into owning rental properties again, I would absolutely hire Home Solutions again. They are a great company with wonderful customer service. I highly recommend!